Salesforce业务分析师（市场到销售）
Salesforce Business Analyst (Market-to-Sales)
Market to Sales Business Analyst (M2S BA) 将协助制定、优先级排序并交付与 Market to Sales 工作流相关的解决方案。该职位是 IT 团队成员，将与业务利益相关者合作，根据业务价值定义和优先级排序需求。M2S BA 将每天与开发团队互动，设计并交付解决方案。该职位需要与业务负责人、Scrum 主管、开发人员、测试人员和分析师协作，以确保解决方案的可预测性和质量。
M2S BA 是更大的 M2S Scrum 团队成员，参与待办事项梳理、冲刺计划、每日站会和回顾会议。作为该职位的一部分，M2S BA 将分析业务需求，并与敏捷团队紧密合作，阐述、设计并交付满足当前和未来业务需求的解决方案。
职责
- 与业务对口人员合作，帮助制定 Market to Sales 的功能需求和流程。
- 将功能和业务需求转化为可执行的解决方案设计。
- 参与构建 Salesforce CPQ 和 Billing 需求的现场设计、原型和概念验证。
- 监督解决方案的实施，在需要时与外部顾问合作。
- 为系统和流程提出改进建议，使 Market to Sales 业务流程和设计更加高效和自动化。
要求：
- 强大的分析能力、解决问题能力、谈判能力、任务管理和项目协调能力。
- 优秀的口头和书面沟通能力。
- 具备主动性，能够同时处理多个项目和敏捷团队的工作。
- 好奇心强、热爱学习。
技能和知识
- 2 年以上使用 Salesforce Sales Cloud 的经验。
- 熟练掌握 Salesforce 管理任务。
- 具备使用 Salesforce Lightning Flows 和 Process Builders 进行 Salesforce 自动化的实际经验者优先。
- 了解 Agile 软件开发流程（如 Kanban、Scrum 等）
- 了解和/或具备 Agile 技术经验：用户故事、测试驱动开发、持续集成、持续测试
- 理解端到端系统集成和整体业务系统环境
- 能够将文档化的业务流程转化为应用工作流和功能
- 具备 Salesforce CPQ 经验，Salesforce Billing 经验者优先
查看英文原文
Market to Sales Business Analyst (M2S BA) will assist to shape, prioritize, and deliver solutions related to the Market to Sales workstream. This role is a member of IT team, will work with business stakeholders to define and prioritize stories based on business value. M2S BA will interact daily with development teams to design and deliver solutions. This role will require collaboration with business owners, scrum masters, developers, testers, and analysts to produce solutions with predictability and quality.
M2S BA is a member of a larger M2S scrum team participating in backlog grooming, sprint planning, daily scrum, and retrospectives. As part of this role, the M2S BA will analyze business needs and work closely with an agile team to articulate, design, and deliver solutions that meet current and future business needs.
Responsibilities
- Collaborate with business counterparts to help shape the Market to Sales functional requirements and process.
- Translate functional and business requirements into an actionable solution design.
- Participate in building hands-on design, prototyping, proof of concepts of Salesforce CPQ and Billing requirements.
- Oversee the implementation of the resolution solutions, at times working with external consultants when needed.
- Provide recommendations for improvements to systems and processes to make Market to Sales business process and design more efficient and automated.
Required:
- Strong analytical, problem solving, negotiation, task, and project coordination Skills.
- Excellent verbal and written communication skills.
- Passionate and curious self-starter, who can juggle between multiple project initiatives and agile teams.
- Curious and passionate learner.
Skills and Knowledge
- 2+ years of experience working with Salesforce Sales cloud.
- Proficient with Salesforce administration tasks.
- Hands on experience of Salesforce automation using the Salesforce Lightning Flows, Process Builders is valued.
- Knowledge of Agile software development process (e.g. Kanban, Scrum, etc.)
- Knowledge and/or experience with Agile techniques: user stories, test driven development, continuous integration, continuous testing
- Understanding and experience with end-to-end system integrations and overall business system landscapes
- Ability to interpret documented business processes into application workflows and features
- Salesforce CPQ experience, Salesforce Billing experience is highly valued.
- Understanding of the SaaS, subscription contract lifecycle, includes contracts, subscriptions, amendments, renewals.
- Understanding of CPQ impacts on the downstream billing, revenue systems.
- Understanding of the Salesforce CPQ & Billing components; price and product rules, advanced approvals, quote documents, salesforce billing.
Preferred
- Salesforce Administrator certification preferred.
- Salesforce CPQ certification preferred
Must work EST time zone
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Originally posted on Himalayas