注册协调员
Enrollment Coordinator
Syracuse University的D'Aniello退伍军人与军人家庭研究所（IVMF）为与军队相关的个人提供以参与者为中心的卓越体验，帮助他们获得职业培训、教育、创业及相关服务。该职位是面向所有寻求这些服务的人员的首要联系人，协助每个人找到IVMF项目中的下一步正确方向。
基于以个人为中心的探索，任职者会识别个人的目标、资格、准备情况、时机和限制；准确解释相关的IVMF路径；在保持未来适当选项开放的同时，推荐主要的下一步行动；协助申请和注册；在CRM中记录互动内容；并完成明确责任归属的交接，确保每个咨询都不会成为死胡同。该职位支持从初次咨询到可能重新进入IVMF其他项目的整个参与旅程。该职位在一个高处理量的环境中工作，依靠简短但有意义的人际接触点和准确的文档记录。
**如果候选人目前不在纽约州锡拉丘兹（50英里范围内），该职位可能以完全远程的方式进行。美国境内的所有地理区域均不符合条件。Syracuse University的雇佣决定基于多种因素，包括但不限于：工作职责；候选人的教育背景、培训经历、工作经验和关键能力；大学的战略重点；内部同级公平性；适用的联邦、州、地方法律法规、资助资金和合同要求；以及外部市场分析。**
查看英文原文
Syracuse University's D'Aniello Institute for Veterans and Military Families (IVMF) provides an exceptional, participant-centered experience to military-connected individuals seeking career training, education, entrepreneurship, and related services. This position is a front-door point of contact who helps each individual identify the right next step across IVMF's programs.
Working from person-centered discovery, the incumbent identifies an individual's goals, eligibility, readiness, timing, and constraints; explains relevant IVMF pathways accurately; recommends a primary next step while keeping appropriate future options open; supports the application and enrollment; documents the interaction in the CRM; and completes a warm handoff with clear ownership so that no inquiry becomes a dead end. The role supports the participant journey from initial inquiry as well as possibly re-entry into another IVMF program. This position works in a high-volume operation built on brief, meaningful human touchpoints and accurate documentation.
**This position may be filled on a fully remote basis if the identified candidate is not currently located in Syracuse, NY (within 50 miles). Not all geographical areas within the United States are eligible. Employment offers at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.**