客户赋能与培训专员
Customer Enablement & Training Specialist
加入Hire Hangar，与快速发展的全球公司合作，同时建立长期职业发展。
职位名称：客户赋能与培训专家
地点：远程
时区：美国时区
职位简介
我们正在寻找一名客户赋能与培训专家，帮助企业营销团队成功采用现代工作流程和自动化平台。该职位结合了培训、入职和营销运营。
你将引导新客户完成入职流程，开展客户培训会议和小组项目，并制定使采用过程简单且可重复的指南。理想的候选人是一位天生的教师和赋能者，乐于帮助营销团队掌握技术流程，并利用它们推动实际的业务成果。
职责内容
- 为企业客户提供培训课程、入职计划和基于小组的研讨会。
- 从首次登录到全面采用，全程负责客户入职。
- 将技术流程转化为营销和内容团队可以执行的简单步骤。
- 制定并维护赋能指南，以扩大客户成功。
- 支持内部营销运营，包括CRM流程、活动自动化和报告（使用HubSpot或其他类似工具）。
- 与营销和内容团队合作进行SEO和内容赋能项目。
任职要求
- 2年以上营销运营、客户成功或产品赋能经验，最好在SaaS或代理机构领域。
- 具有使用HubSpot或其他CRM/营销自动化平台的实际经验。
- 有为客户开展培训会议、入职或研讨会的实操经验。
- 具备扎实的SEO和内容创作基础。
- 精通SQL和Python（能够在工作流程和培训环境中使用两者）。
- 优秀的沟通能力，能够向非技术人员解释技术概念。
- 具有教师/教育者思维，享受赋能他人并构建可扩展流程。
这个职位为何令人兴奋
- 直接与知名全球公司的企业营销团队合作。
- 在AI驱动的工作流程自动化领域发展高需求技能。
- 成为一家快速增长的技术公司的一员，具有强大的市场契合度和资金支持。
- 在帮助现代营销人员采用前沿技术方面发挥核心作用。
请注意，完整填写申请表至关重要。作为申请流程的一部分，您需要录制一段视频。如果您提交申请，这将是您的申请的一部分。
查看英文原文
Join Hire Hangar and work with fast-growing global companies while building a long-term career.
Job Title: Customer Enablement & Training Specialist
Location: Remote
Time Zone: US Time Zone
About the Role
We are looking for a Customer Enablement & Training Specialist to help enterprise marketing teams successfully adopt a modern workflow and automation platform. This role combines training, onboarding, and marketing operations.
You will guide new customers through onboarding, run client training sessions and cohort programs, and build playbooks that make adoption simple and repeatable. The ideal candidate is a natural teacher and enabler who enjoys helping marketing teams master technical workflows and use them to drive real business outcomes.
What You’ll Do
- Deliver training sessions, onboarding programs, and cohort-based workshops for enterprise clients.
- Own customer onboarding from first login to full adoption.
- Translate technical workflows into simple, actionable steps for marketing and content teams.
- Build and maintain enablement playbooks to scale customer success.
- Support inbound marketing operations, including CRM workflows, campaign automation, and reporting (HubSpot or similar).
- Partner with marketing and content teams on SEO and content enablement projects.
Requirements
- 2+ years in marketing operations, customer success, or product enablement, ideally within SaaS or agencies.
- Hands-on experience with HubSpot or other CRM/marketing automation platforms.
- Proven experience running client-facing training sessions, onboarding, or workshops.
- Strong foundation in SEO and content creation.
- Proficiency in SQL and Python (must be able to use both in workflows and training contexts).
- Excellent communication skills with the ability to explain technical concepts to non-technical audiences.
- A teacher/educator mindset who enjoys enabling others and building scalable processes.
Why This Role is Exciting
- Work directly with enterprise marketing teams at well-known global companies.
- Develop high-demand skills in AI-driven workflow automation.
- Be part of a fast-scaling technology company with strong market fit and funding.
- Play a central role in helping modern marketers adopt cutting-edge technology.
Please NOTE It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps — the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.
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