市场客户协调员
Marketing Account Coordinator
这是一个远程职位。
市场营销客户协调员
地点：远程
职位概述
我们正在寻找一位高度有条理、善于沟通且注重细节的市场营销客户协调员，作为客户与创意团队之间的关键桥梁。您将是新项目的“第一联系人”，确保每个创意简报完整、所有素材收集齐全，并且每个截止日期都得到满足。
理想的候选人擅长将客户愿景转化为可执行的任务，并在双方都能有效管理期望。
主要职责
- 客户接入与入职：与客户会面以启动新项目，明确他们的需求，并收集所有必要的材料（品牌素材、文案、参考内容）。
- 创意过滤器：将原始的客户请求转化为清晰、有条理的简报，供我们的创意团队使用。您要确保设计师和开发人员拥有开始工作的全部必要信息，避免来回沟通的延迟。
- 项目联络人：作为客户与创意部门之间的主要沟通渠道。您将向客户展示工作成果，并将他们的反馈转化为可执行的修改。
- 截止日期管理：维护项目日历，确保所有内部里程碑按时完成，并及时将最终交付物发送给客户。
- 质量控制：在客户看到工作成果之前，根据最初的客户需求审查创意输出，确保所有要求都已满足。
要求
资格条件
- 经验：1–3年在营销机构、内部创意部门或项目管理岗位的工作经验。
- 沟通能力：出色的口头和书面表达能力。您能够向客户解释“创意术语”，也能向创意人员解释“客户语言”。
- 组织能力：熟练使用项目管理工具（如 Asana、Monday.com），并具备“收件箱清零”的跟进理念。
- 适应能力：在客户优先级发生变化时，能够快速调整，同时保持创意团队的专注和冷静。
- 解决问题能力：主动识别潜在瓶颈，防止其影响截止日期。
最初发布于 Himalayas
查看英文原文
This is a remote position.
Marketing Account Coordinator
Location: Remote
Role Overview
We are looking for a highly organized, communicative, and detail-oriented Marketing Account Coordinator to serve as the vital bridge between our clients and our creative team. You will be the "first point of contact" for new projects, ensuring that every creative brief is complete, every asset is collected, and every deadline is met.
The ideal candidate thrives on turning client vision into actionable tasks and excels at managing expectations on both sides of the aisle.
Key Responsibilities
- Client Intake & Onboarding: Meet with clients to kick off new projects, identify their needs, and gather all necessary collateral (brand assets, copy, references).
- The "Creative Filter": Translate raw client requests into clear, organized briefs for our creative team. You ensure the designers and developers have everything they need to start work without back-and-forth delays.
- Project Liaison: Act as the primary point of communication between the client and the creative department. You will present work to clients and translate their feedback into actionable revisions.
- Deadline Management: Maintain the project calendar, ensuring all internal milestones are hit and final deliverables are sent to the client on time.
- Quality Control: Review creative output against the initial client request to ensure all requirements have been met before the client sees the work.
Requirements
Qualifications
- Experience: 1–3 years in a marketing agency, internal creative department, or project management role.
- Communication: Exceptional verbal and written skills. You can explain "creative speak" to clients and "client speak" to creatives.
- Organization: Mastery of project management tools (e.g., Asana, Monday.com) and a "zero-inbox" mentality toward follow-ups.
- Adaptability: The ability to pivot quickly when client priorities shift while keeping the creative team focused and calm.
- Problem-Solving: A proactive approach to identifying potential bottlenecks before they impact a deadline.
Originally posted on Himalayas