预约设置员
Appointment Setter
这是一个远程职位。
职位描述
我们正在寻找一位积极主动、充满活力的预约安排员，有房地产行业经验，负责管理客户开发、筛选潜在客户并为我们的团队安排预约。
该职位包括冷电销和后续跟进，以生成和确认预约。这不是销售或促成交易的职位，此职位的成功来自于坚持、专业和良好的沟通能力，而不是成交交易。
理想的候选人应能流利使用英语和西班牙语，电话沟通自信，高度自我驱动，并能在快节奏的远程环境中独立工作。
主要职责
· 对潜在客户进行外拨电话，介绍服务并安排预约。
- 通过电话、电子邮件和WhatsApp（英语和西班牙语）处理来电和外拨咨询。
- 根据预设标准筛选客户并确定下一步行动。
- 为经纪人和顾问安排、确认和重新安排预约。
- 持续跟进客户以减少未到场情况并重新激活不活跃的潜在客户。
- 维护准确且详细的CRM记录（客户状态、备注、通话结果、预约）。
- 发送预约确认、房产信息和后续消息。
- 与经纪人紧密协作，确保预约安排后顺利交接。
- 执行与客户管理及排期相关的轻量级行政任务。
要求
- 英语和西班牙语流利（口语和书面）。
- 有预约安排、冷电销、客户筛选或房地产支持相关经验。
- 充满活力，电话沟通自信，适应外拨电话工作。
- 强大的自我驱动力，能够在没有持续监督的情况下保持高效。
- 优秀的组织能力和细致的工作态度。
- 使用过CRM系统（Zoho、HubSpot、Salesforce）和生产力工具（Google Workspace、Slack等）。
- 稳定的网络连接和安静专业的办公环境。
优先考虑的资格
· 有美国或国际房地产市场经验。
- 有高频率外拨电话或预约安排相关工作经验。
- 熟悉WhatsApp作为主要客户沟通工具。
- 基础的社交媒体平台使用知识，用于商业用途。
福利
福利
· 全程远程，居家办公
· 明确的职责范围，专注于预约安排，而非成交
· 面向自驱型员工的绩效导向环境
· 有竞争力的薪资和奖励机制
· 灵活的工作时间
· 提供必要的工具和资源支持
查看英文原文
This is a remote position.
About the Role
We are seeking a proactive,high-energy Appointment Setterwith experience in the real estate industry to manage lead outreach, qualify prospects, and book appointments for our team.
This roleincludes cold callingand follow-ups to generate and secure appointments. It isnot a sales or closing position, success in this role comes from persistence, professionalism, and strong communication, not closing deals.
The ideal candidate is fluent in English and Spanish, confident on the phone, highly self-motivated, and able to work independently in a fast-paced remote environment.
Key Responsibilities
· Conductoutbound cold callsto prospective leads to introduce services andbook appointments.
- Handle inbound and outbound inquiries via phone, email, and WhatsApp (English and Spanish).
- Qualify leads based on predefined criteria and determine next steps.
- Schedule, confirm, and reschedule appointments for agents and consultants.
- Follow up persistently with leads to reduce no-shows and re-engage inactive prospects.
- Maintain accurate and detailed CRM records (lead status, notes, call outcomes, appointments).
- Send appointment confirmations, property information, and follow-up messages.
- Coordinate closely with agents to ensure a smooth handoff once appointments are set.
- Perform light administrative tasks related to lead management and scheduling.
Requirements
Requirements
· Fluency inEnglish and Spanish(spoken and written).
- Previous experience inappointment setting, cold calling, lead qualification, or real estate support.
- High energy, confident phone presence, and comfort with outbound calling.
- Strong self-motivation and ability to stay productive without constant supervision.
- Excellent organizational skills and attention to detail.
- Experience using CRMs (Zoho, HubSpot, Salesforce) and productivity tools (Google Workspace, Slack, etc.).
- Reliable internet connection and a quiet, professional workspace.
Preferred Qualifications
· Experience in U.S. or international real estate markets.
- Background in high-volume outbound calling or appointment-setting roles.
- Familiarity with WhatsApp as a primary client communication tool.
- Basic understanding of social media platforms used for business.
Benefits
Benefits
· Fully remote, work-from-home role
- Clear scope focused onappointment setting, not closing
- Performance-driven environment for self-starters
- Opportunity to work with a structured, process-driven team
Originally posted on Himalayas