高级解决方案架构师
Senior Solutions Architect
Celonis 是企业 AI 工业化的可信平台。核心是 Celonis Context Model —— 将流程数据、业务知识和智能结合，形成一个可操作的数字孪生体，AI 可以真正理解它，将 AI 的操作盲点转化为操作清晰度。全球领先的公司信任 Celonis 及其全球合作伙伴生态系统，使他们的 AI 代理、人员、系统和流程协同工作，实现变革性成果。我们相信，通过赋予 AI 理解每个业务流程实际运作方式的上下文，可以释放巨大的全球生产力和可持续性潜力。加入我们的使命，让流程为人们、公司和地球服务。
**团队介绍：**
解决方案架构师是我们项目团队中至关重要的成员，通常作为客户和关键技术利益相关者的初始技术联系人，确保 Celonis 的成功部署。为了确保客户获得价值，团队推动利用 Celonis 全部功能和特性的技术设置，包括流程挖掘、流程自动化、Action Flow 和任务挖掘。
**职位描述：**
作为一位专注于容器化解决方案的 **高级解决方案架构师**，你将在这一新举措中发挥关键且具有开创性的作用。你的主要职责是领导这些自托管解决方案在我们复杂的企业客户环境中的部署。
鉴于每个客户环境的独特性，你将是将客户的的技术需求进行翻译的关键联络人，以确保在客户基础设施上的成功部署以及与他们源系统的成功集成。此外，你将主导关于用户管理和认证的讨论，作为技术伙伴，消除用户采用过程中的任何技术障碍。
**你将从事的工作：**
你将成为我们企业客户成功交付和上线 Celonis 平台的 **核心技术人员**。
- **部署领导：** 领导复杂的技朮讨论，分析客户架构，推荐最佳的容器化解决方案，并推动部署，在技术限制下有效管理期望。
- **联邦部署与安全管理：** 负责某些联邦账户环境中的容器化应用部署，并与我们的合规和安全工程师合作
查看英文原文
Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet.
**The Team:**
Solutions Architects are vital members of our project teams, often serving as the initial technical point of contact for our customers and key technical stakeholders for a successful deployment of Celonis. To ensure our customers achieve value, the team drives the technical setup required to leverage the full range of Celonis features and functionalities, including process mining, process automation, Action Flow, and task mining.
**The Role:**
As a **Senior Solutions Architect** specializing in containerized solutions, you will play a crucial, pioneering role in this new initiative. Your primary focus will be leading the deployment of these self-hosted solutions within our complex enterprise customer environments.
Given the unique nature of every customer environment, you will be the key liaison for translating the customer's technical requirements to ensure successful deployment on the client's infrastructure and successful integrations with their source systems. Furthermore, you will lead discussions on user management and authentication, acting as a technical partner to remove any technical barriers to user adoption.
**The work you’ll do:**
You will serve as the **central technical stakeholder** for successful delivery and onboarding of the Celonis platform for our enterprise clients.
- **Deployment Leadership:** Lead complex technical discussions to analyze customer architecture, recommend optimal containerized solutions, and facilitate deployment, expertly managing expectations amidst technical constraints.
- **Federal Deployment & Security Management:** Own the deployment of containerized applications in environments of certain federal accounts, and work with our compliance and security engineering teams to actively maintain
- **POA&Ms.** **Documentation:** Support documentation efforts capturing new integration and deployment scenarios.
- **Technical Integration:** Establish data integrations between customer systems and Celonis using our built-in extractors, APIs, and python.
- **Adoption Enablement:** Actively remove technical obstacles to maximize Celonis user adoption, clarifying technical risks and necessary trade-offs for stakeholders.
- **Identity & Access Management:** Guide customers on authentication (SSO), user/group management (LDAP), and provisioning best practices, removing technical barriers to adoption.
- **Platform Optimization:** Promote reusability by discerning between dedicated customer solutions and broader platform enhancements, collaborating directly with Celonis Product Development.
**The qualifications you need:**
- Proven experience of 5+ years deploying and managing containerized applications on Kubernetes. Advanced knowledge with at least one specific Kubernetes distribution (Amazon EKS, Azure AKS, RedHat OpenShift, etc).
- The candidate should bring a good understanding of best practices in deploying, scaling, and maintaining highly available, secure and resilient containerized applications on Kubernetes, ensuring efficient resource utilization and operational stability.
- Role requires an active Government Clearance (Public Trust, Secret or Top Secret, with 18 months-2 years of remaining eligibility).
- Proven experience implementing infrastructure as code (IaC, e.g. with Terraform) is required; Helm or Kustomize experience is strongly preferred. Fluency with additional tools such as ArgoCD, Jenkins, GitHub Actions, Ansible, etc, is a plus.
- Experience with at least one of the major cloud platforms (AWS, Azure, GCP) would be a plus as well as their CLI’s
- Experience & interest in working with modern tech stack & methods like REST/SOAP API-Management, Data Ingestion & Streaming (Kafka or similar), SSO, LDAP, IT Security, Agile, etc.
- Experience in industry with experience to work on Python, SQL, data pipelines & ETL processes for large volumes of data is a plus
- Knowledgeable about security and compliance topics for enterprise applications.
- Comfortable with project management, outstanding customer-centric & proven experience working with customers.
- A solution-oriented professional that enjoys deep technical discussions as much as transferring your technical knowledge into understandable terms to a broader audience
- Comfortable with standard AI tools to expedite and enhance quality of day to day tasks
- Strong communication skills and comfortable in executive customer situations
- Experience with standard developer tools (Github, observability tools, etc.)
**_Celonis does not offer Visa Sponsorship at this time_**
The base salary range below is for the role in the specified location, based on a Full Time Schedule.
Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.
The base salary range below is for the role in Washington, D.C. based on a Full Time Schedule.
$126,000—$149,000 USD
**What Celonis can offer you:**
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
**About Us:**
Celonis is the trusted platform to industrialize Enterprise AI, empowering organizations to analyze, design, and operate AI-driven processes. The Celonis Platform is powered by the Celonis Context Model, which combines process data, business knowledge, and intelligence to create a living digital twin of the enterprise that AI can understand — turning AI’s operational blind spots into operational clarity. Industry-leading companies around the world trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this [video](https://www.youtube.com/watch?v=YR5oRJGhJYg&list=PLuVor-ZUD4pnM6G33C5D0tjXUvlTPYBRe).
**Celonis Inclusion Statement:**
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
**Your Privacy:**
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By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our [Privacy Notice for the Application and Hiring Process](https://www.celonis.com/careers/privacy-notice/).
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