中型市场客户经理
Mid Market Account Executive
加入我们,为客户提供愉悦的体验。Five9 是云客服中心软件的领先提供商,将云计算创新的力量带给全球客户。
每天践行我们的价值观,使我们形成了以团队为先的文化,让我们在享受旅程的同时不断创新、成长并蓬勃发展。我们重视多样性,营造包容的环境,赋能员工做真实的自己。
中型市场客户经理是一个独立贡献者角色。在此职位中,个人负责创建、识别并完成销售。
客户经理的主要职责是获取新客户并推动收入。一名成功的客户经理应具备主动性,能够建立大量业务渠道。我们寻找团队合作者——有进取心、灵活,并具备能力和意愿完成复杂中型市场交易。
**主要职责:**
- 在指定区域或指定客户名单中创造并推动收入
- 通过专业人脉网络产生商业机会
- 通过人脉、协会等途径提升品牌知名度、开展活动和获取潜在客户
- 达成并超越每个季度和年度的销售配额
- 负责销售流程从生成到成交的全过程
- 制定商业计划并在季度评审会议中进行展示
- 在我们的内部预测系统(SFDC)中维护客户和机会的预测
- 通过个人人脉、推荐合作伙伴和区域活动自主获取潜在客户
- 确保客户在实施和支持过程中100%满意并留存
**主要资格要求**
- 3年以上客服中心软件或CRM销售经验
- 能够在快节奏、快速变化的环境中独立工作并作为团队一员协作
- 具有向C级高管销售的经验
- 具有出色的销售业绩记录
- 优秀的专业形象和商业敏锐度
**优先考虑的资格**
- 具有向首席营销官销售的经验
- 熟悉分配的区域或客户
Five9 尊重多样性,并致力于打造一个拥有多种背景、观点和技能的团队。我们越包容,就越强大。Five9 是一家平等机会雇主。
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查看我们的隐私政策,包括对加利福尼亚州居民的隐私通知,请访问:[https://www.five9.com/pt-pt/legal](https://www.five9.com/pt-pt/legal)。
注意:Five9 不会要求申请人支付任何费用。
查看英文原文
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
The Mid Market Account Executive is an individual contributor role. In this position, the individual creates, identifies, and closes sales.
The Account Executive primary responsibility is to acquire new customers and drive revenue. A successful Account Executive is a self starter who can create a large pipeline of business. We look for team players - hungry, nimble and who have the ability and willingness to close a mix of complex mid market deals.
**Key Responsibilities:**
- Create and drive revenue within a specified region or list of named accounts
- Generate business opportunities through professional networking
- Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
- Meet and exceed all quarterly and annual sales quotas
- Own the sales cycle generation to closure
- Develop business plan and present the business plan during quarterly review sessions
- Maintain account and opportunity forecasting within our internal forecasting system (SFDC)
- Self-generate leads from a personal connections, referral partners, and regional networking events
- Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience
**Key Qualifications**
- 3+ years of Contact Center software or CRM sales experience
- Be able to work independently and as part of a team in a fast pace, rapid change environment
- Experience selling at the C-level
- Proven track record of sales excellence
- Superior professional presence and business acumen
**Preferred Qualifications**
- Experience selling to CMO
- Knowledge of territory or accounts assigned
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
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View our privacy policy, including our privacy notice to California residents here: [https://www.five9.com/pt-pt/legal](https://www.five9.com/pt-pt/legal).
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.