高级软件工程师
Senior Software Engineer
加入我们，为客户提供愉悦的体验。Five9 是全球领先的云客服软件提供商，将云计算创新的力量带给世界各地的客户。
每天践行我们的价值观，塑造了以团队为先的文化，使我们能够在享受旅程的同时不断创新、成长和繁荣。我们重视多样性，营造包容的环境，赋能员工做真实的自己。
为支持我们的快速发展，我们正在积极寻找一位具有 Google Cloud Platform 经验的高级软件工程师 – 平台，加入我们的团队。Five9 为其客服应用提供市场领先的高可用性，同时不断为高要求的企业客户交付新功能和能力。这要求 Five9 持续增强、更新和现代化客服应用所依赖的平台服务。该职位需要对云软件有深入理解：如何构建、部署、测试和管理。
**主要职责：**
- 参与 Five9 下一代现代 SaaS 平台的开发，为企业提供通过客服中心中人工智能的力量提升客户服务的能力。
- 在开发高可用、高扩展和可靠的微服务方面发挥关键作用。
- 运用你在云计算堆栈、广泛软件技术和开源工具方面的专业知识，解决客户通常认为难以解决的云技术平台挑战。
- 深入了解现有系统，并参与其整体设计。
- 深入软件堆栈，必要时进行故障排查并提供生产支持。
- 与同事团队合作，分享对所创造事物的热情，并承担自己的责任。
**所需技能：**
- 5 年以上作为 Java 开发团队成员的软件开发经验，使用 Spring 框架。
- 具备设计和构建高可用和高扩展应用程序的经验。
- 对私有云和公有云的设计考虑因素和限制有良好的理解，包括虚拟化和全球基础设施、分布式系统、负载均衡和网络、事件处理、大规模数据存储和安全。
- 工程相关专业的学士学位。
**期望技能：**
- 3 年以上云平台（AWS、Azure、GCP 优先）和 Spring Cloud 的经验。
- 具备实际操作技能。
查看英文原文
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
To complement our rapid growth, we are actively looking for a Senior Software Engineer – Platform with experience working on Google Cloud Platform, to join our team. Five9 delivers market-leading up-time for its Contact Center application while constantly delivering new features and capabilities to highly demanding enterprise customers. This requires that Five9 continually enhances, updates and modernizes the Platform Services that the Contact Center Application runs on. This position requires excellent understanding of cloud software: how it's built, deployed, tested and managed.
**Key Responsibilities:**
- Contribute to the next generation of Five9’s modern SaaS platform, providing businesses the ability to improve customer service through the power of AI in the Contact Center.
- You will play a critical role in developing a highly-available, highly-scalable and reliable microservices.
- You will apply your expertise of cloud computing stack, broad software technologies, and open source tools to resolve what are often considered seemingly unsolvable cloud technology platform challenges for our customers.
- Gain deep application-level knowledge of existing systems as well as contributing to their overall design.
- Dive deep into the software stack to troubleshoot and provide production support as needed.
- Work with a team of peers, share a passion for what they’re creating and pull your own weight.
**Required skills** **:**
- 5+ years of software development experience as part of a Java development team using Spring Framework.
- Experience with designing and building highly available and scalable applications.
- Good understanding of private and public cloud design considerations and limitations in the areas of virtualization and global infrastructure, distributed systems, load balancing and networking, event processing, massive data storage and security.
- Bachelor's degree in an engineering field.
**Desired skills:**
- 3+ years with Cloud Platform (AWS, Azure, GCP as plus) and Spring Cloud.
- Experience and hands on skills with GCP Products such as Google Big Query, Cloud Storage, Cloud Functions, Pub/Sub, App Engine, Cloud SQL.
- Experience and hands on skills with Docker, Kubernetes.
- Hands on experience working as part of a Continuous Delivery team who continuously develop, test, deploy and manage production applications on Google Cloud Platform.
- An advanced degree in an engineering or a business discipline is highly desirable.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
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View our privacy policy, including our privacy notice to California residents here: [https://www.five9.com/pt-pt/legal](https://www.five9.com/pt-pt/legal).
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.