站点可靠性工程师
Site Reliability Engineer
在Feedzai，我们正在打造一个更安全的金钱世界。一个金融机构比罪犯行动更快的世界。一个通过工资、储蓄和企业资助真实生活的支付行为能够实时得到保护的世界。我们使用可信的AI来大规模检测和防止金融犯罪、欺诈和洗钱：全球顶级银行、支付网络和收单机构都信任我们的技术，每年保护超过十亿消费者和9万亿美元的支付量。
Feedzai是一家D轮融资公司，至今已筹集2.82亿美元。估值达20亿美元，我们的技术每年保护十亿消费者和1000亿笔交易。
以云为核心，**平台工程**领域支持我们的产品开发生命周期，从开发、测试和部署到运维和维护，使DevOps工作方式成为可能。由工程师组成并由工程师管理，在Feedzai，你会遇到最优秀的团队之一，从初级到高级工程师都有。
在为客户创造最佳价值的过程中，你将面对各种技术挑战。例如构建需要全天候运行且延迟极低的分布式系统，同时与其他团队合作实现高性能和高可靠性。
我们节奏快速，提供一个安全、开放和协作的环境，鼓励大家积极投入、尝试新事物，并通过持续学习发掘每个人的潜力。
**你：**
如果你对分布式系统、云环境中的性能和可靠性充满热情，喜欢处理低延迟和高吞吐量系统的挑战，这可能是适合你的工作。
你将加入Feedzai平台工程性能与可靠性团队。我们大部分软件开发工作集中在优化现有系统、构建基础设施以及通过自动化消除重复工作。作为该团队的一员，你将有机会应对Feedzai欺诈检测任务中独有的规模挑战，同时与才华横溢的平台工程师一起进行复杂性分析和大规模系统设计，开发支持Feedzai顶尖云服务的自动化工具、工具链和平台。
**你的日常：**
- 根据成本、弹性和性能提供容量分配建议。
- 与产品团队合作，支持最佳实践并推动系统性能和可靠性的改进，在问题发生前进行优化。
查看英文原文
At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real time. We use trusted AI to detect and prevent financial crime, fraud, and money laundering at scale: the world's top banks, payment networks, and acquirers trust our technology to safeguard more than one billion consumers and $9 trillion in payment volume every year.
Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year.
With Cloud at its core, the **Platform Engineering** area supports our product development life cycle, from development through testing and deployment to operations and maintenance, enabling a DevOps way of working. Formed by engineers and managed by engineers, at Feedzai, you will find one of the most talented teams out there, from junior to senior engineers.
While building the best value for our customers, you will work with a wide range of technical challenges. Such as building distributed systems that need to operate 24/7 with ultra-low latencies, plus cooperating with other teams towards high performance and reliability.
We are fast-paced and provide a safe, open, and collaborative environment that encourages us to lean in, try new things and discover our potential with continuous learning for everyone.
**You:**
If you are passionate about distributed systems, performance, reliability on cloud environments and like challenges of low latencies and high throughput systems, this may be the job for you.
You’ll be part of Feedzai Platform Engineering Performance & Reliability team. Much of our software development focuses on optimizing existing systems, building infrastructure and eliminating work through automation. As part of this team you’ll have the opportunity to manage the complex challenges of scale which are unique to Feedzai Fraud detection mission, while working with talented platform engineers in complexity analysis and large-scale system design, developing the automation, tooling and platforms that support Feedzai top notch cloud service.
**Your Day to Day:**
- Provide recommendations about capacity allocation considering cost, resilience and performance.
- Work together with product teams to support best practices and drive improvements on systems performance and reliability before and after they go live;
- Development with Go, Python or similar languages;
- Automate all aspects of cloud infrastructure and incident response;
- Develop playbooks related to actionable alerts;
- Participate in incident response, root cause investigation and resolution;
- Maintain and develop our infrastructure as code (IaC) to manage and operate end-to-end lifecycle operations (monitoring, alerting, security, cost optimization, configuration, backup, etc.) in production environments;
- Utilize your experience and problem solving skills to help prevent and investigate production issues.
**How we work:**
Reliability is engineering, not firefighting - you'll spend the majority of your time building and improving systems, not reacting to them. We run a sustainable, shared on-call rotation with blameless postmortems, and we use error budgets to balance reliability work against new features. When something breaks, we fix the system so it doesn't break the same way twice.
**You Have & You Know-How:**
- A bachelor's degree in Computer Science, Information Systems, or the equivalent combination of education, experience, and training;
- Programming skills (Go, Python or similar languages);
- 2+ years of experience in data structures, algorithms, programming, asynchronous & multithreaded designs
- 2+ years of experience with building scalable and distributed cloud services
- 2+ years operating production environments
- 2+ years of experience in cross team collaboration within a supportive role
- Self-driven & motivated, with a strong work ethic and a passion for problem solving;
- Systematic problem-solving approach, coupled with effective verbal and written communication skills.
- Experience being oncall.
**Preferred/Valued Qualifications and Skills:**
- Experience with monitoring & Observability stacks such as Grafana and Prometheus;
- Kubernetes, Cloud and Hashicorp experience is valued;
- Knowledge or experience with AWS or GCP.
**The Product Team** builds our product to disrupt the financial crime industry from a data-led approach. We partner with our clients using a holistic lens and have result-driven solutions to manage financial risk with a cloud-first platform and a world-class UX interface. Being part of this team, you have a voice in planning, strategising, and challenging the status quo. Your thoughts and ideas are valued. Our fast-paced and open environment encourages us to lean in, try new things, and discover our potential. We define and act on what could be in tomorrow's world, not on what is today. **Join Us!**
#LI-Remote #LI-BR1
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**Your First 30-Days at Feedzai:**
You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team!
[Life at Feedzai Instagram](https://www.instagram.com/life_at_feedzai/)
[Feedzai Culture](https://careers.feedzai.com/mirabud/2023/10/Codebook.pdf)
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**Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.**
**Feedzai does not accept unsolicited resumes from recruiters or employment agencies.**
**Feedzai will use the personal data you provide us with by filling out this form for reviewing your application and to potentially negotiate a contract with you. Your personal data will be retained by Feedzai for 24 months following your application. Please see our Privacy Notice available at https://www.feedzai.com/legal/feedzai-candidate-privacy-policy/ and https://www.feedzai.com/legal/feedzai-california-candidates-privacy-policy/ for more information on how we process your personal data.**