高级 iOS 工程师，客户增长
Senior iOS Engineer, Customer Growth
### **Thumbtack 帮助数百万用户自信地照顾他们的家。**
Thumbtack 是您需要的唯一应用，用于维护和改善您的家——从个性化指导到 AI 工具以及一流的招聘体验。每天在美国每个县，人们都依靠 Thumbtack 完成紧急维修、季节性维护和更大的改进。我们帮助房主知道该做什么项目、何时做以及从我们不断增长的 30 万本地服务企业社区中聘请谁。如果做出影响 inspires 你，加入我们。想象一下我们将一起打造什么。
### **关于增长团队**
_Customer Acquisition, Growth, and Engagement_（CAGE）团队专注于优化和创新 Thumbtack 新用户和回归用户的体验。通过为用户提供价值并满足他们的需求，我们可以将他们激活为首次客户，并说服他们再次使用 Thumbtack 来解决未来的问题，确保他们的体验是良好的。
我们通过关注核心体验如登录和认证的基础工作，以及构建新功能来更好地了解用户需求，从而实现这一目标，让他们在旅程早期就到达正确的位置。
### **挑战**
我们正在进行的许多变化尚未被证实，作为一家数据驱动的公司，我们更倾向于运行实验来验证我们的假设。作为一名工程师，在可以快速测试想法的地方保持敏捷，而在需要更加谨慎地执行工程严谨性和正确构建的地方，平衡两者很重要。鉴于我们有跨职能团队，如果你喜欢从产品或设计的角度看待用户问题，那么你非常适合这个职位。
### **你将负责**
- 驱动 iOS 功能项目完成，重点关注这些项目的商业和客户影响。
- 将大型项目分解为具体的交付成果和里程碑，使进度跟踪变得容易。
- 与后端工程师、产品经理、设计师、数据分析师和其他团队紧密合作，收集反馈、优先处理项目并交付解决方案。
- 向利益相关者传达项目状态，主动提出潜在障碍和其他风险。
- 探索新的框架和流程，同时也能讨论何时（或何时不）使用它们。
- 参与重视细致代码审查和频繁部署的文化。
### **为了成功，你必须带来**
查看英文原文
### **Thumbtack helps millions of people confidently care for their homes.**
Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.
### **About the Growth Team**
The _Customer Acquisition, Growth, and Engagement_ team (CAGE) is focused on streamlining and innovating around the new and returning user experience for Thumbtack. By adding value for users and meeting their needs, we can activate them as first time customers and convince them to return to Thumbtack to help solve future problems by ensuring their experience was a good one.
We accomplish this by focusing both on getting the fundamentals right around core experiences like login and auth, as well as by building new features that allow us to better understand user needs early in their journey to get them to the right place.
### **The challenge**
Many of the sorts of changes we’re making are unproven, and as a data driven company, we prefer to run experiments that vet our hypotheses. As an engineer, balancing places we can be scrappy to test ideas quickly vs places we need to take more care to exercise engineering rigor and build things the right way is important. Given we have cross functional teams, if you like looking at user problems from a product or design perspective, you’ll be a great fit for this.
### **What you’ll do**
- Drive iOS feature projects to completion, focusing on the business and customer impact of those projects.
- Break down large projects into concrete deliverables and milestones that make it easy to track progress.
- Work closely with back-end engineers, product managers, designers, data analysts, and other teams to gather feedback, prioritize projects, and deliver solutions.
- Communicate project status to stakeholders, proactively raising potential blockers and other risks.
- Explore new frameworks and processes while also being able to discuss when (or when not) to use them.
- Participate in a culture that values thoughtful code reviews and frequent deployments.
### **In order to be successful, you must bring**
- Passionate iOS engineer with experience building, testing, releasing, and maintaining apps written in Swift or Objective-C.
- Proven track record of shipping consumer-facing apps that users love on the App Store.
- Cross-functional collaboration and communication. We’re moving quickly, so it’s important for our engineers to communicate their status regularly, proactively bring up potential blockers and risks, and keep our cross-functional partners in the loop.
### **Expected salary ranges**
- For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $210,800.00 - $272,800.00.
- For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $189,600.00 - $245,300.00.
- For candidates living in all other US locations, the expected salary range for this role is currently $179,400.00 - $232,100.00.
Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.
Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.
Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: [recruitingops@thumbtack.com](mailto:recruitingops@thumbtack.com).
For information about how Thumbtack collects, uses, and shares personal information about job applicants, please see our [Job Applicant Privacy Policy](https://www.thumbtack.com/job-applicant-privacy-policy).
We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. [Check out our blueprint on how to spot the fakes.](https://careers.thumbtack.com/recruiting-scams)