产品负责人
Product Owner
#### 公司简介
Experian 是一家全球数据和技术公司,为世界各地的个人和企业创造机会。我们在多个市场运营,包括金融服务、医疗保健、汽车、农业、保险等。Experian 投资于人才和先进的新技术,以释放数据的潜力。我们在 32 个国家拥有 25,200 名员工。
我们的独特之处在于重视你的价值。Experian 的以人为本、包容和有目标的文化获得了众多奖项的认可——包括 _World’s Best Workplaces™ 2025_(财富全球前 25 强)和在 26 个国家获得的 _Great Place To Work™_ 等。_请在社交媒体上查看 Experian Life 或浏览我们的职业网站,了解原因。Experian 同时自豪地成为平等就业机会和积极行动的雇主。_
#### 职位描述
产品负责人 – 财务系统与项目
职位简介
我们正在寻找一名产品负责人,作为财务部门与技术部门之间的桥梁,确保组织财务系统的稳定性、演进和持续改进。
该职位将负责管理需求、事件和系统改进,确保快速响应业务需求,并推动财务流程转型和自动化的战略项目。
该职位需要与来自不同财务领域的利益相关者进行密切互动,具备在动态环境中优先排序的能力,并能够将业务需求转化为高效的解决方案。
主要职责 财务系统支持
- 作为财务系统的功能负责人,确保其持续运行并符合业务需求。
- 管理和优先处理需求、事件和关键问题,确保在定义的 SLA 内得到适当处理。
- 进行根本原因分析并协调行动计划以防止再次发生。
- 作为业务部门与 IT 团队在支持相关事项上的主要联系人。
- 评估系统变更对财务和运营流程的影响。
- 持续监控系统健康状况,识别风险和改进机会。
业务关系管理
- 与财务部门保持紧密且持续的关系。
- 定期召开会议以对齐、优先处理和跟踪需求。
- 收集需求
查看英文原文
#### Company Description
Experian is a global data and technology company that powers opportunities for people and businesses around the world. We operate in diverse markets, such as financial services, healthcare, automotive, agribusiness, insurance, among others. Experian invests in people and new advanced technologies to unlock the power of data. We have an incredible team of 25,200 employees in 32 countries.
Our uniqueness is valuing yours. Experian's people-centric, inclusive, and purpose-driven culture is recognized by numerous awards — including _World’s Best Workplaces™ 2025_ (Fortune's Top 25 global) and _Great Place To Work™_ in 26 countries, among others. _Check out Experian Life on social media or explore our careers site to understand why. Experian is also proud to be an equal opportunity employer and an affirmative action employer._
#### Job Description
Product Owner – Finance Systems & Projects About the position
We are looking for a Product Owner to act as a bridge between the Finance and Technology departments, ensuring the stability, evolution, and continuous improvement of the organization's financial systems.
This professional will be responsible for leading the management of demands, incidents, and systemic improvements, ensuring a rapid response to business needs, as well as driving strategic projects for the transformation and automation of financial processes.
The position requires strong interaction with stakeholders from various finance areas, the ability to prioritize in dynamic environments, and the skill to translate business needs into efficient technological solutions.
Key Responsibilities Financial Systems Support
- Act as the functional owner for finance systems, ensuring their continuous operation and adherence to business needs.
- Manage and prioritize demands, incidents, and critical issues, ensuring appropriate handling within defined SLAs.
- Conduct root cause analyses and coordinate action plans to mitigate recurrences.
- Act as the primary point of contact between business areas and IT teams for support-related topics.
- Evaluate the impacts of systemic changes on financial and operational processes.
- Perform continuous monitoring of system health, identifying risks and opportunities for improvement.
Business Relationship Management
- Maintain a close and constant relationship with Finance departments.
- Conduct recurring meetings for alignment, prioritization, and tracking of demands.
- Gather requirements, map processes, and translate business needs for technical teams.
- Ensure clear and permanent communication between stakeholders, key users, and technology teams.
Project Management
- Lead projects for systemic evolution, automation, and digital transformation for financial areas.
- Coordinate activities from scope definition to production deployment.
- Prepare schedules, action plans, risk analyses, and track deliverables.
- Conduct project ceremonies and executive status meetings.
- Support testing, validation, training, and change management processes.
Backlog Management and Prioritization
- Keep the backlog of improvements and demands updated and prioritized.
- Define prioritization criteria considering financial impact, regulatory risks, user experience, and business value.
- Work alongside development teams to refine requirements and track deliverables.
#### Qualifications
Knowledge of key financial processes, including:
- Billing
- Accounts Receivable
- Revenue Recognition
- Collections and payment applications
- Financial and accounting controls
- **Advanced English mandatory**
Systems and Tools
- Backlog management (Jira, Azure DevOps or similar)
- Documentation tools (Confluence or similar)
- Power BI and AI (desirable)
- Experience with ERP, financial systems, and integrations
Methodologies
- Agile / Scrum
- Kanban
- Project Management
Behavioral Competencies
- Clear and objective communication
- Strong prioritization skills
- Sense of urgency
- Organization and management of multiple simultaneous demands
- Collaborative and internal-customer-oriented profile
- Negotiation skills with stakeholders
- Process-oriented mindset and problem-solving skills
- Ability to work in dynamic environments with constantly changing priorities
Preferred Qualifications
- Previous experience in Finance Systems, Finance Transformation, or Product Ownership in Finance.
- Knowledge of O2C, P2P, and R2R processes.
- Experience in supporting critical corporate applications.
- Participation in implementation or transformation projects for financial systems.
#### Additional Information
This is a position exclusively for people with disabilities (PwD). As part of our commitment to inclusion and equal opportunity, here at Serasa we have several initiatives, such as: sign language interpreters, assistive technologies, sunflower lanyards (hidden disabilities), among other actions. At Serasa Experian, we have the Aspire group, which aims to build an accessible environment with fair opportunities for professionals with disabilities.
Come be part of this transformation!
If you do not identify with this group, we invite you to explore other opportunities on our careers page. We have several vacancies that may connect with your profile and interests.
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