运营协调员

We’re looking for an experienced, hands-on operations professional to help coordinate workflows and initiatives across different areas of our business.
This is a multifaceted role that may support customer operations, process improvement, and other cross-functional initiatives. You’ll work with both business and technical teams to keep priorities moving, resolve issues, improve processes, and ensure strong follow-through.
What You’ll Do

• Coordinate workflows and initiatives across different areas of the business.

• Support customer-related operations, including onboarding, ongoing customer needs, and retention initiatives.

• Work across teams such as Sales, Accounting, Operations, and technical teams to resolve issues and move priorities forward.

• Track priorities, blockers, follow-ups, and next steps.

• Identify operational gaps and help determine the right people or resources needed.

• Build and improve processes as business needs evolve.

• Follow issues and commitments through to completion.

• Provide clear, concise updates on progress and outstanding items.

Requirements
What We’re Looking For

• 5+ years of professional experience, including substantial hands-on business operations experience.

• Previous experience as an Operations Manager, Operations Lead, Business Operations Manager, General Manager, or comparable hands-on operations role.

• Experience working in an established business environment involving multiple teams, functions, and priorities.

• Strong cross-functional coordination and problem-solving experience.

• Demonstrated experience owning workflows or initiatives from start to finish.

• Experience improving processes and ensuring consistent follow-through.

• Comfortable working with both business and technical teams.

• Clear, concise professional communication.

Benefits

• CAD $80,000 annual salary plus up to CAD $10,000 annual bonus

• Fully remote

Originally posted on Himalayas