产品经理 - 欺诈解决方案
Product Manager - Fraud Solutions
我们正在构建一个更安全的金融世界。一个金融机构比罪犯行动更快的世界。一个通过工资、储蓄和企业资助真实生活的支付交易被实时保护的世界。我们利用可信的人工智能，大规模检测和预防金融犯罪、欺诈和洗钱：全球顶尖的银行、支付网络和收单机构都信任我们的技术，每年保护超过十亿消费者和9万亿美元的支付交易。
Feedzai是一家D轮融资公司，至今已筹集了2.82亿美元。估值达20亿美元，我们的技术每年保护10亿消费者和900亿笔交易。
**职位描述：**
作为Feedzai的一名高度积极且充满热情的产品经理，你将在我们账户开设风险管理工作解决方案的开发中发挥关键作用。你将与工程、数据科学、业务和设计团队合作，理解我们基于欺诈和身份的系列产品解决方案的技术和业务层面，并实际推动Feedzai的产品路线图。
作为这个团队的一员，你有参与规划、战略制定和挑战现状的发言权。你的想法和创意受到重视。我们快速且开放的环境鼓励我们积极进取、尝试新事物并发掘我们的潜力。我们定义并行动于明天可能实现的事物，而不是今天已经存在的事物。
我们正在寻找一位**产品经理**，具备强烈的客户导向和对打造优质产品的热情，加入我们，支持现有产品经理在我们欺诈解决方案持续扩展过程中共同前行。
**日常职责：**
- 与产品经理合作，识别欺诈预防解决方案的未来路线图范围
- 深入理解产品使用情况和客户满意度数据，以识别欺诈解决方案中的改进领域
- 保持对发现可嵌入到欺诈解决方案中的新技术的热情，例如代理AI如何推动欺诈预防的未来
- 负责通过文档化和跟踪的成果收集客户反馈，通过产品路线图促进问题解决，并提供证据证明关键客户请求正在进入账户开设路线图的发布版本中
- 协助协调和支持工程开发团队的冲刺/多冲刺活动，确保所有贡献者清楚功能交付的范围，以及发布计划
查看英文原文
At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real time. We use trusted AI to detect and prevent financial crime, fraud, and money laundering at scale: the world's top banks, payment networks, and acquirers trust our technology to safeguard more than one billion consumers and $9 trillion in payment volume every year.
Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year.
**About the Role:**
As a highly motivated and enthusiastic Product Manager at Feedzai you will play a crucial role in the development of our Account Opening risk management solutions. You’ll be working across Engineering, Data Science, Business and Design, understanding both the technical and business side of Feedzai’s Fraud & Identity based product solutions and practically driving forward the Feedzai roadmap
Being part of this team, you have a voice in planning, strategizing, and challenging the status quo. Your thoughts and ideas are valued. Our fast-paced and open environment encourages us to lean in, try new things, and discover our potential. We define and act on what could be in tomorrow's world, not on what is today.
We are looking for a **Product Manager** with strong customer focus and passion for building great products to join us in this exciting journey to support existing Product Managers on the ongoing expansion of our Fraud solutions.
**Your Day to Day:**
- Work alongside Product Managers in identifying future roadmap scope for Fraud Prevention Solutions
- Deeply understand product usage and CSAT data to identify areas of improvement across the Fraud solutions
- Maintain a passion for identifying new technologies that can be embedded into the Fraud solutions, for example how agentic AI can drive the future of fraud prevention
- Be responsible for gathering customer feedback through a documented and tracked artefacts, promoting resolution through the Product roadmap and providing evidence to demonstrate that key customer requests are progressing into Account Opening roadmap releases
- Help coordinate and support the development of sprint / multi-sprint activities across the engineering development team, ensuring all contributors are clear on the scope of feature delivery, and the role that feature plays within our wider Solution ecosystem
- Partner with cross-functional teams and key internal and external stakeholders to define, prioritize and align the product roadmap to the Product strategy and vision (Research, Sales, Marketing, Customer Success, etc)
- Work with internal and external customer risk and data science teams to understand and evaluate use-cases, and assess how risk models, rules and strategies can evolve to help satisfy emerging business requirements
- Work directly with customers & prospects to sponsor, integrate and gather feedback on the value of the Account Opening solution and how it can be evolved further to target real-world challenges
- Work with UX/UI Designers to iterate on the definition of the user experience and UI
- Utilize product analytics to develop a deep understanding of user behavior and identify opportunities for rapid experimentation and product enhancements.
**You Have & You Know-how:**
- 3+ years of experience as Product Manager for a fraud/identity product or platform
- Familiarity with modern software development practices
- Experience working with cross-functional teams to prioritize and deliver roadmap
- Strong analytical skills and ability to provide guidance, direction and set measurable goals
- Strong communication skills, verbal and written, for both business and technical audiences
- Comfortable presenting to technical and non-technical customers
- Fluency in English language, written and spoken
- Additional language fluency; Spanish and/or Portuguese preferred
- Experience with Fraud product development is preferred, however candidates with experience in wider financial crime detection and/or digital payments area will be considered
- Experience in FinTech is valued.
**The Product Team** builds our product to disrupt the financial crime industry from a data-led approach. We partner with our clients using a holistic lens and have result-driven solutions to manage financial risk with a cloud-first platform and a world-class UX interface. Being part of this team, you have a voice in planning, strategizing, and challenging the status quo. Your thoughts and ideas are valued. Our fast-paced and open environment encourages us to lean in, try new things, and discover our potential. We define and act on what could be in tomorrow's world, not on what is today. **Join Us!**
#LI-Remote #LI-LS1
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**Your First 30-Days at Feedzai:**
You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team!
[Life at Feedzai Instagram](https://www.instagram.com/life_at_feedzai/)
[Feedzai Culture](https://careers.feedzai.com/mirabud/2023/10/Codebook.pdf)
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**Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.**
**Feedzai does not accept unsolicited resumes from recruiters or employment agencies.**
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