市场营销业务运营经理
Marketing Business Operations Manager
### **我们是谁？**
在 UpGuard，我们正在用人工智能驱动的精准性取代手动的安全瓶颈。刚刚完成 7500 万美元 C 轮融资后，我们正在扩大基础设施，以每天处理 1000 亿个风险信号。这不仅仅是增长；而是对全球管理网络风险方式的彻底重新定义。
我们打造了安全团队真正喜爱的网络风险态势管理（CRPM）平台。通过整合安全评级、威胁情报和代理型 AI，我们使组织能够领先于不断变化的攻击面。
我们不仅仅是在打造另一个工具；我们正在定义一个新类别。我们提供自主开发世界级技术的能力，以及在全球范围内实现这一目标的资源。
## **这个职位将如何融入？**
我们正在寻找一名营销业务运营经理，负责整个营销预算流程，并作为营销团队的运营支柱。
这个职位不仅仅是协调和支持，你将独立设计并推动流程和系统改进，负责团队的工作管理平台，以及领导营销团队中新的工作方式的变化管理。
最适合那些已经具备真正责任感，并准备好将这种判断力带入快速发展的营销组织的人。
## **你会做什么？**
**流程与系统支持**
- 负责识别营销团队（共享服务和小组）之间工作流程中的摩擦点，并领导改进方案的设计和实施
- 负责团队工作管理平台（Asana）的管理员级别配置和治理，包括模板、自定义字段、规则和工作结构标准
- 领导自动化和无代码工具（包括 AI 工具）的评估和实施，以提升团队的处理能力
- 在营销团队中领导新流程和工具的变化管理，包括由管理层发起的举措，并在转型过程中为团队提供支持
**预算管理与财务规划**
- 全权负责营销预算流程，与营销组织内各部门负责人合作进行年度规划
- 主导月度预测周期，核对实际支出与预算，并主动向管理层展示风险和机会
- 构建和维护预算模型和仪表盘，让管理层实时了解支出情况
- 与财务部门合作进行预算治理，确保文档和报告标准得到满足
- 监督供应商发票处理
查看英文原文
### **Who are we?**
At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn’t just growth; it’s a total reimagining of how the world manages cyber risk.
We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love. By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface.
We aren’t just building another tool; we’re defining a category. We provide the autonomy to ship world-class technology and the resources to do it at a global scale.
## **Where does this role fit in?**
We are seeking a Marketing Business Operations Manager to own the marketing budget process end-to-end and act as the operational backbone of the marketing team.
This role goes beyond coordination and support, you'll independently design and drive process and systems improvements, own the team's work management platform, and lead change management for new ways of working across marketing.
It's best suited to someone who already operates with real ownership and is ready to bring that judgment to a fast-moving marketing organisation.
## **What will you do?**
**Process & Systems Support**
- Own identification of friction points in how work moves between Marketing teams (shared services and squads), and lead the design and rollout of improvements
- Own admin-level configuration and governance of the team's work management platform (Asana), including templates, custom fields, rules, and work structure standards
- Lead evaluation and implementation of automation and no-code tooling, including AI tools, to scale the team's capacity
- Lead change management for new processes and tools across the marketing team, including initiatives driven by leadership, and support the team through transitions
**Budget Ownership & Financial Planning**
- Own the marketing budget process end-to-end, leading annual planning in partnership with department heads across the marketing organization
- Lead the monthly forecasting cycle, reconcile actuals against budget, and proactively surface risks and opportunities to leadership
- Build and maintain budget models and dashboards that give leadership real-time visibility into spend
- Partner with Finance on budget governance, ensuring documentation and reporting standards are met
- Oversee vendor invoicing and purchase order processes, resolving escalations as needed
**Events & Logistics**
- Oversee the planning and execution of internal marketing events, including venue and vendor strategy
- Oversee travel arrangements and event logistics for the marketing team, resolving complex or escalated issues
- Own meeting scheduling and calendar strategy for marketing leadership, including recurring cadences
- Facilitate executive meetings, ensuring effective structure, capture decisions and drive follow-through, and follow-through on action items
- Own the strategy and vendor relationships for the company's online swag store, including budget and forecasting, and own the internal request process end-to-end.
**Tools, Content & Reporting**
- Own and continuously evolve the marketing team's Notion workspace and team handbooks
- Own the marketing team's Asana project, setting best practices for tasks, timelines, and status reporting
- Own marketing goal tracking within Asana, partnering with leadership to ensure strategic alignment
- Develop and refine presentation materials for quarterly global marketing meetings, incorporating strategic narrative
- Own agenda-setting and preparation for key marketing meetings, partnering directly with leadership
## **What will you bring?**
- 3+ years of experience designing and improving workflows and processes across teams, ideally within a shared-services or squad-based structure
- Demonstrated, admin-level experience managing a work management platform (Asana, Monday, or similar)
- Strong systems thinking, able to see an operating model holistically, not just optimize individual tools
- Proven experience with automation or no-code tooling, including AI tools
- Demonstrated change management or facilitation experience, with a track record of driving adoption of new ways of working
- Demonstrated experience owning a budget process end-to-end, not just tracking spend
- Excellent organizational skills with the ability to manage multiple workstreams simultaneously
- Strong written and verbal communication skills, with the ability to work confidently with senior stakeholders
## **What will give you an edge?**
- Experience specifically within a marketing function, versus a generalist ops/PM background
- Data and reporting skills, e.g. building capacity models to identify trends and scaling opportunities
- Experience partnering with or managing external vendors and contractors
- Experience mentoring or guiding junior team members
## What's in it for you?
- **Monthly Lifestyle subsidy:** Use this for financial, physical, and mental well-being
- **WFH set-up allowance:** To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard
- **$1500 USD annual Learning & Development allowance:** To support your career development, all team members will be able to expense development opportunities against this allowance
- **Annual leave:** PTO plus two additional UpGuardian leave days to give you time to recharge your batteries.
- **18 weeks paid Parental Leave:** Irrespective of parenting role
- **Personal Leave Allowance:** This includes sick & carer’s leave
- **Fully remote working environment:** While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance
- **Top-spec hardware:** All team members will be provided with top-spec laptops for their role
- **Generative AI subsidy:** UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work
UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work! Apply now to find out why!
As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
**Please Note:** Not all roles can be performed from the United States. Please check your specific job listing to confirm its advertised location. If the role you are applying for is listed as based in the US, we are currently only able to support hiring in the following locations: CA, CO, FL, IL, LA, MA, MD, MO, OR, PA, TX, WA, and DC.
Before starting work with us, you will need to undertake a national police history check and reference checks. Also, please note that at this time, we cannot support candidates requiring visa sponsorship or relocation.