市场运营邮件专员
Marketing Operations Email Specialist
### **我们是谁?**
在 UpGuard,我们正在用人工智能驱动的精准度取代手动安全瓶颈。刚刚完成 7500 万美元 C 轮融资后,我们正在扩展基础设施,以每天处理 1000 亿个风险信号。这不仅仅是增长;更是对全球管理网络风险方式的彻底重新定义。
我们打造了网络安全态势管理(CRPM)平台,这是安全团队真正喜爱的平台。通过整合安全评分、威胁情报和代理型 AI,我们使组织能够领先于不断演变的攻击面。
我们不仅仅是在打造另一个工具;我们正在定义一个品类。我们提供自主开发世界级技术的能力,以及在全球范围内实现这一目标的资源。
## **为什么我们要招聘这个职位?**
我们正在寻找一位 HubSpot Marketing Hub 专家,在 Marketing Hub 内构建并运营 UpGuard 的邮件渠道。邮件是主要专长:模块和模板、受众选择、屏蔽、订阅类型和渠道报告。
这是一个需要亲力亲为的个人贡献者角色。你将配置 Marketing Hub,制作和测试邮件,并负责可重复使用的列表、模块和报告。邮件渠道策略由管道营销总监负责。你将作为核心成员与设计、开发和营销运营合作。
## **你会做什么?**
#### **HubSpot Marketing Hub 和邮件制作**
- 审计当前的 Marketing Hub 邮件设置:模板、模块、列表、工作流、订阅类型、屏蔽和报告
- 在 Marketing Hub 中构建和维护模块化邮件库,包括具有约束性设计参数和用户输入字段的拖放模块
- 使用模块库将定期发送的邮件重建为 Marketing Hub 模板
- 在常见发送类型中测试该库,并与设计和开发团队一起修复问题
- 记录模块和模板的使用方式,以便制作人员可以在每次发送时无需设计师即可在 HubSpot 中创建邮件
#### **受众选择和屏蔽**
- 审计常用列表并记录其背后的受众逻辑
- 从经过批准的 Marketing Hub 和 CRM 属性集构建可重复使用的活跃列表和细分
- 在 Marketing Hub 中实施屏蔽规则,用于活跃培育、实时交易、有风险客户、即将续订客户和低参与度客户
- 在邮件简报和列表构建流程中添加包含和排除选项
- 与营销运营合作,使用经批准的属性字典进行活动定位
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### **Who are we?**
At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn’t just growth; it’s a total reimagining of how the world manages cyber risk.
We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love. By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface.
We aren’t just building another tool; we’re defining a category. We provide the autonomy to ship world-class technology and the resources to do it at a global scale.
## **Why are we hiring for this role?**
We are seeking a HubSpot Marketing Hub specialist to build and run UpGuard's email channel inside Marketing Hub. Email is the primary specialisation: modules and templates, audience selection, suppression, subscription types, and channel reporting.
This is a hands-on individual-contributor role. You will configure Marketing Hub, produce and QA emails, and own reusable lists, modules, and reporting. Email channel strategy sits with the Director of Pipeline Marketing. You will work with Design, Development, and Marketing Operations as a core contributor.
## **What will you do?**
#### **HubSpot Marketing Hub and email production**
- Audit the current Marketing Hub email setup: templates, modules, lists, workflows, subscription types, suppression, and reporting
- Build and maintain the modular email library in Marketing Hub, including drag-and-drop modules with constrained design parameters and user input fields
- Rebuild recurring emails as Marketing Hub templates using the module library
- Test the library across common send types and fix issues with Design and Development
- Document how modules and templates are used so producers can build emails in HubSpot without a designer on every send
#### **Audience selection and suppression**
- Audit commonly used lists and document the audience logic behind them
- Build reusable active lists and segments from the approved Marketing Hub and CRM property set
- Implement suppression rules in HubSpot for active nurture, live deal, customer at risk, customer in renewal, and low engagement
- Add inclusion and exclusion selections to the email briefing and list-building process
- Partner with Marketing Operations on the approved-property dictionary used for campaign targeting
#### **Intake, scheduling, and QA**
- Refine the existing intake workflow and central email calendar
- Build QA checklists and HubSpot-side checks into the path from Asana request to scheduled send
- Surface audience overlap and competing sends before emails go out
- Add practical email best-practice checks to the production workflow
#### **Subscription, deliverability, and reporting**
- Review and update subscription types and reconversion logic in Marketing Hub
- Establish a channel-health baseline covering engagement, unsubscribes, spam complaints, deliverability, and contact volume
- Build recurring HubSpot reports for performance by audience, campaign, and email type
- Flag contact pressure, low-engagement cohorts, and sender-reputation issues
## **What will you bring?**
- 3+ years building and administering HubSpot Marketing Hub, including configuration work beyond sending emails from the UI
- Demonstrated email specialisation: Marketing Hub email, modules and templates, personalisation tokens, lists, and workflows
- Experience implementing suppression, subscription types, and list governance in HubSpot
- Working knowledge of email deliverability, including authentication awareness, bounce and spam-complaint handling, and sender reputation
- Ability to document audience logic and production steps so others can reuse them
- Strong written communication and comfort working with Design, Development, and Marketing Operations as peers
## **What will give you an edge?**
- Current HubSpot Marketing Hub Software certification
- Experience with coded HubSpot email modules or HubL
- B2B SaaS email programs covering nurture, campaign, and product or lifecycle sends
- Experience with the HubSpot Campaigns object and marketing email reporting
- Familiarity with Asana as the request and approval layer next to HubSpot
## What's in it for you?
- **Monthly Lifestyle subsidy:** Use this for financial, physical, and mental well-being
- **WFH set-up allowance:** To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard
- **$1500 USD annual Learning & Development allowance:** To support your career development, all team members will be able to expense development opportunities against this allowance
- **Annual leave:** PTO plus two additional UpGuardian leave days to give you time to recharge your batteries.
- **18 weeks paid Parental Leave:** Irrespective of parenting role
- **Personal Leave Allowance:** This includes sick & carer’s leave
- **Fully remote working environment:** While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance
- **Top-spec hardware:** All team members will be provided with top-spec laptops for their role
- **Generative AI subsidy:** UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work
UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work! Apply now to find out why!
As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
**Please Note:** Not all roles can be performed from the United States. Please check your specific job listing to confirm its advertised location. If the role you are applying for is listed as based in the US, we are currently only able to support hiring in the following locations: CA, CO, FL, IL, LA, MA, MD, MO, OR, PA, TX, WA, and DC.
Before starting work with us, you will need to undertake a national police history check and reference checks. Also, please note that at this time, we cannot support candidates requiring visa sponsorship or relocation.