解决方案顾问 - 联邦
Solution Consultant - Federal
作为数字员工体验领域的领导者，Nexthink 为企业提供实时可见性，了解员工在设备、应用、网络和数字工作流程中的技术体验。我们的平台帮助 IT 团队从被动支持转向主动、自动化的体验管理：发现问题、诊断根本原因、大规模解决问题，并越来越多地使用人工智能，为员工提供更快、更智能的结果。Nexthink 将其平台描述为一个统一的 DEX 数据和自动化层，配备人工智能驱动的 IT 代理和 Spark，旨在帮助团队即时做出决策、设计、自动化并解决员工问题。
随着我们联邦业务的持续扩展，我们正在寻找一位专注于联邦民用市场的动态解决方案顾问。
解决方案咨询组织的重点是通过将技术能力与业务成果相匹配，创造并交付创新的价值主张。该职位的主要目的是通过为本地地区的销售团队提供售前支持，帮助销售团队实现其收入目标。
要在这个职位上取得成功，您需要有与民用政府机构进行交易并赢得交易的先前经验。
*理想情况下位于华盛顿特区都会区，并能够定期前往华盛顿特区*
以下是该职位的关键要素和职责：
该职位：
· 作为联邦解决方案顾问，您将负责联邦民用市场中所有与销售机会相关的售前活动。您需要具备在该领域执行销售周期的良好知识和经验，并能适应客户旅程和销售周期的全流程需求。
· 为销售机会提供日常技术支持，包括发现会议、技术演示、产品演示、执行 POV 和结束会议，以及其他相关活动以获得技术上的成交/胜利。
· 与客户和潜在客户互动，展示我们的解决方案，有效传达我们的核心价值主张和差异化优势，以可信的方式回答技术问题。
· 与不同职能的客户利益相关者（如 IT 安全、IT 运营和 IT 服务管理）合作，展示 Nexthink 可以增加价值的用例。
· 成为 Nexthink 的内部和外部专家和思想领袖，推动 Nexthink 平台的业务价值。
查看英文原文
As the leader in Digital Employee Experience, Nexthink gives enterprises real-time visibility into how employees experience technology across devices, applications, networks, and digital workflows. Our platform helps IT teams move from reactive support to proactive, automated experience management: seeing issues, diagnosing root causes, fixing problems at scale, and increasingly using AI to deliver faster, more intelligent outcomes for employees. Nexthink describes its platform as a unified DEX data and automation layer with AI-powered IT agents and Spark, built to help teams decide, design, automate, and resolve employee issues instantly.
As we continue to expand our Federal business we are looking for a dynamic Solutions Consultant focused on the Federal Civilian market.
The focus of the Solution Consulting organization is to create and deliver innovative value propositions by matching technical capabilities to business outcomes. The primary purpose of the role is to support the sales organization in the local territory over achieve its revenue goals by providing presales support for new and existing customers.
To be successful in this role you will need to have previous experience engaging with and winning deals with Civilian Government Agencies.
*Ideally located in the Washington DC Metro area with the ability to travel to DC regularly*
Key elements and responsibilities are described below:
The role:
· As the Solutions Consultant - Federal, you will be responsible for all pre-sales activities associated to sales opportunities within the Federal Civilian market. You will bring good knowledge and experience of executing sales cycles in this area and be adaptable to the end-to-end needs of the customer journey and sales cycle.
· Provide day-to-day technical support on sales opportunities, including discovery meetings, technical presentations, product demonstrations, executing POV’s and close out meetings, and other relevant activities to gain a technical close/win.
· Engage with customers and prospects to demonstrate our solutions, effectively communicating our core value proposition and differentiators, answering technical questions with credibility.
· Work with multiple customer stakeholders in different functions such as IT Security, IT Operations and IT Service Management to illustrate use cases where Nexthink can add value.
· Become a Nexthink SME and thought leader, both internally and externally, to drive the business value of the Nexthink Platform.
· Help the sales team qualify leads by using your deep understanding of product capabilities to address business issues and provide business value.
· Engage with customers and prospects to demonstrate our solutions, effectively communicating our core value proposition and differentiators, answering technical questions with credibility.
· Execute flawless Technical Validation cycles (inc. POC/POV) to obtain the technical win.
· Work with multiple stakeholders in different functions such as IT Security, IT Operations and IT Service Management to illustrate use cases where Nexthink can change the game. This requires a passion and enthusiasm for introducing disruptive technology.
· Complete technical questionnaires, security questionnaires, and RFI’s and RFP’s in line with Federal requirements.
· Participate in webinars, marketing events, trade shows etc.
#LI-Remote
- Candidates must have a minimum of 7+ years selling into Federal Civilian Agencies with notable success.
- Experience and knowledge of the Federal market with functional understanding of the current industry security standards and regulations required for Federal engagements is crucial.
- Exceptional written, oral, and interpersonal communication skills; capable of gaining the respect of and interacting comfortably with senior leaders and executives as well as technical teams.
- An entrepreneurial mindset that enables you to successfully work independently with little guidance, but also to use good judgment and escalate issues when needed.
- Ability to manage multiple priorities at the same time working in a velocity sales Environment.
- A flair for technology that enables you to quickly learn Nexthink products and services.
- Prior experience of End User Computing environments, IT Service Management, or Security/Governance/Risk/Compliance would be desirable.
- Team player, able to thrive on finding solutions in a dynamic work environment.
- Willingness to adapt to a fast growing, fast paced, and dynamic organization.
- At least 50% travel is expected with this role. Occasional international travel may also be required.
- #LI-Remote
- How you work
- Sound judgment on when to act independently and when to escalate.
- Strong team orientation — you treat sales, PS, and partners as collaborators, not internal customers.
- Adaptable and resilient in a fast-moving, evolving environment.
The base salary for this role is $161,250 - $180,000 gross per year, with a total on-target earnings (OTE) range of $215,000- $240,000 with additional opportunity to earn commissions above this range.
Total Rewards @ Nexthink
At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan. We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage.
In addition, we offer:
· 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
· 🏡 Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
· 📚 Free access to professional training platforms to explore your interests and enhance your skills.
· 🍼 Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
· 💰 Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
· 📣 Bonuses for referring successful hires after three months of continuous employment.
Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink’s good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.