付费社交客户协调员
Account Coordinator, Paid Social
WHY DEPT®?
我们始终是先驱者。这意味着我们总是向前看,思考今天还不存在的明天能创造什么。我们生来就是数字原住民,是一家新型的代理公司,拥有深厚的技术和营销技能。这就是为什么我们雇佣那些充满好奇心、自我驱动、才华横溢且不断创新的人。
我们的文化足够大,可以应对各种挑战,又足够小,可以真正关心每个人。也就是说,尽管我们在20多个国家都有员工,我们足够大,可以为你提供最好的工具、全球机会和帮助你成长的福利。同时,我们以小公司的姿态投资于你、你的成长、你的团队,并赋予你解决客户问题的自主权,无论你身处世界哪个角落。
关于你
作为账户协调员,付费社交方向,你的主要职责是为你的账户团队提供关键的生产支持。日常职责包括但不限于数据分析和格式化绩效报告,执行账户任务和优化,创建活动和广告,并参与并记录内部同步会议、客户会议和演示。付费社交账户协调员将负责2-4个渠道(Meta、Snapchat、TikTok、Reddit、Pinterest),在学习DEPT的付费社交营销最佳实践的同时,获得进入更高级职位所需的入门技能,从而扩展知识的广度和深度。
虽然DEPT®是一家以远程办公为主的公司,但此职位要求候选人位于山地时区或太平洋时区。
职位职责
- 学习DEPT付费社交营销方法的基础知识。
- 通过展示排序、数据透视表、条件格式和VLOOKUP等技能,提升你在Excel中的技术能力。
- 通过Meta、Snapchat、TikTok、Reddit、Pinterest广告管理平台执行任务。
- 上传和编辑活动、定向方法、广告、关键词、投放位置、否定词和其他标准账户管理任务。
- 识别性能趋势,理解指标,并撰写包含清晰解释和洞察力的报告。
- 理解出价方法和出价调整背后的策略。
- 更新、监控并向整个团队传达预算进度表现,同时标记任何超出/低于KPI的区域。
- 在客户电话中成功阐述渠道表现。
查看英文原文
WHY DEPT®?
We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.
Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world.
ABOUT YOU
As an Account Coordinator, Paid Social, your primary function will be to provide vital production support for your account team. Day-to-day responsibilities include, but are not limited to, data analysis and formatting performance reports, implementing account tasks and optimizations, building campaigns and ads, and participating in and taking notes during internal syncs, client meetings, and presentations. Account Coordinator, Paid Social will be responsible for 2-4 channels (Meta, Snapchat, TikTok, Reddit, Pinterest) and will learn DEPT’s best practices for Paid Social Marketing while gaining the foundational skills necessary to progress into more advanced roles that will expand on the breadth and depth of knowledge.
While DEPT® is a remote-first company, this role requires candidates to be located in either the Mountain or Pacific time zones.
JOB RESPONSIBILITIES
- Learning the fundamentals of DEPT’s paid social marketing methodologies.
- Sharpening your technical skills in Excel by demonstrating proficiency in sorting, pivot tables, conditional formatting, and v-lookups.
- Implementing tasks via Meta, Snapchat, TikTok, Reddit, Pinterest Ads Manager platforms.
- Uploading & editing campaigns, targeting methods, ads, keywords, placements, negatives, and other standard account management tasks.
- Identifying performance trends, understanding the metrics, and developing report write-ups with clear explanations and insights.
- Understanding bidding methodologies and the strategy behind bid adjustments.
- Updating, monitoring, and communicating budget pacing performance to the wider team while flagging any areas that are pacing above/below KPIs.
- Successfully speaking to channel performance on client calls.
QUALIFICATIONS
- 1+ year of paid social or relevant experience
- Strong analytical and reporting skills and strong knowledge of Microsoft Excel / Google Sheets (ability to pivot data, VLookup, and pull out insights).
- Strong time-management skills and the ability to prioritize to deliver multiple tasks on time
- Strong written and verbal communication skills
- While DEPT® is a remote-first company, this role requires candidates to be located in either the Mountain or Pacific time zones.
Additional things that will impress us:
- Meta Ads Certification and experience working with TikTok and Snapchat
- You are an energetic and creative marketing enthusiast; eager to roll up your sleeves and be hands on, learn, and grow in the marketing space
- You are entrepreneurial spirited and a self-starter; able to work both independently and in a team environment
- A desire to stay current with the latest marketing trends
WE SUPPORT YOU BEING YOU:
DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.
DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.
We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.
DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.
Learn more about DEPT®
DIVERSITY, EQUITY, & INCLUSION
At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
#LI-Remote
The anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we’re flexible.
US Remote Range
$50,000—$60,000 USD