高级客户经理
Senior Client Partner
Zencore正在寻找一位经验丰富的高级客户合作伙伴，以推动战略性客户关系，拓展现有客户，并加速一些全球最大企业对Google Cloud的采用。此职位适合一位资深的咨询销售专业人士，能够理解如何建立高管关系、识别新机会，并在与Google Cloud紧密合作的同时制定长期客户增长策略。
作为值得信赖的顾问，你将深入关键企业客户中，了解他们的业务目标，将Zencore的咨询服务与客户需求相匹配，并实现可衡量的业务成果。此职位的成功需要具备咨询思维、有成功拓展企业客户的经验，并能与Google Cloud的现场团队有效协同销售。
职责
- 制定并执行战略客户计划，推动收入增长和长期客户成功。
- 与企业内业务和技术组织的高管建立信任关系。
- 花大量时间在战略客户现场，作为主要联系人和值得信赖的顾问。
- 在现有客户中识别、评估并完成新的咨询和专业服务机会。
- 与Google Cloud销售团队紧密合作，制定联合客户策略、协同销售机会和客户参与计划。
- 与Zencore的交付、架构和工程团队协作，确保客户项目的成功执行。
- 主导高管业务评审、客户规划会议和机会管道评审。
- 在复杂的大型企业组织中发现跨多个业务单元的扩展机会。
- 维护CRM中的准确预测、管道管理和客户活动。
- 了解Google Cloud技术、AI、基础设施现代化和云转型项目，以便为客户提供有效建议。
任职要求
- 8年以上企业客户管理、客户管理、咨询销售或专业服务经验。
- 在具有可衡量结果的战略企业客户拓展方面有成功经验，包括收入增长、客户扩展和客户留存。
- 能够展示可量化的成就（例如收入增长、客户扩展百分比、数百万美元的服务项目）。
- 有与企业客户合作的经验
查看英文原文
Zencore is seeking an experienced Senior Client Partner to drive strategic customer relationships, expand existing accounts, and accelerate Google Cloud adoption within some of the world's largest enterprises. This role is ideal for a seasoned consulting sales professional who understands how to build executive relationships, identify new opportunities, and develop long-term account growth strategies while partnering closely with Google Cloud.
As a trusted advisor, you will be embedded with key enterprise customers to understand their business objectives, align Zencore's consulting services to their needs, and deliver measurable business outcomes. Success in this role requires a consultative mindset, a proven history of growing enterprise accounts, and the ability to effectively co-sell alongside Google Cloud field teams.
Responsibilities
- Develop and execute strategic account plans that drive revenue growth and long-term customer success.
- Build trusted relationships with executive stakeholders across business and technology organizations.
- Spend significant time onsite with strategic customers, serving as the primary point of contact and trusted advisor.
- Identify, qualify, and close new consulting and professional services opportunities within existing accounts.
- Partner closely with Google Cloud sales teams to develop joint account strategies, co-sell opportunities, and customer engagement plans.
- Collaborate with Zencore delivery, architecture, and engineering teams to ensure successful execution of customer engagements.
- Lead executive business reviews, account planning sessions, and opportunity pipeline reviews.
- Navigate complex enterprise organizations to uncover expansion opportunities across multiple business units.
- Maintain accurate forecasting, pipeline management, and account activity within CRM.
- Stay informed on Google Cloud technologies, AI, infrastructure modernization, and cloud transformation initiatives to effectively advise customers.
Required Qualifications
- 8+ years of enterprise account management, client management, consulting sales, or professional services experience.
- Proven success growing strategic enterprise accounts with measurable results, including revenue growth, account expansion, and customer retention.
- Demonstrated ability to present quantifiable achievements (e.g., revenue growth, account expansion percentages, multi-million-dollar services engagements).
- Experience working within a consulting or professional services organization. Experience with leading consultancies such as Slalom, Accenture, Deloitte, or premier Google Cloud partners is strongly preferred.
- Experience partnering with Google Cloud sales organizations and understanding Google's co-sell motion.
- Strong executive presence with the ability to influence C-level stakeholders.
- Excellent negotiation, communication, and relationship management skills.
- Willingness to travel regularly and spend substantial time onsite with customers
- Data supported creation of new services offerings to serve clients with
Preferred Qualifications
- Experience supporting enterprise customers in the Financial Services industries.
- Knowledge of Google Cloud Platform (GCP) services, cloud migration, AI, data analytics, infrastructure modernization, and managed services.
- Experience managing complex consulting engagements from opportunity identification through successful delivery.
- Familiarity with enterprise procurement and services contracting.
What Success Looks Like
- A repeatable playbook for growing enterprise accounts.
- Consistent achievement of revenue growth targets.
- Strong customer retention and expansion metrics.
- Successful execution of joint sales motions with Google Cloud.
- Deep executive relationships that position Zencore as a long-term strategic partner.
- The ability to identify new consulting opportunities while ensuring exceptional customer outcomes.
Why work at Zencore?
- We are professionals you can Trust. Our people have the extensive experience to get the job done
- We share unbiased opinions and are comfortable with the hard truths. You are the subject matter experts for our customers.
- We are the Missing Link. You will connect our customers to Google and move quickly when others can’t
- We remove uncertainty and risk by clearly outlining the process of cloud migration for our customers
- We accelerate timelines and do not dwell on a challenge. You’ll move faster and expose “unknown unknowns” for our customers
- We show empathy. Our customers believe in us because we can relate to their complexities.