销售团队负责人（BPO 与外呼）
Sales Team Lead (BPO & Outbound)
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职位名称：销售团队主管（BPO及外呼）
工作地点：远程 | 美国时间
雇佣类型：全职 | 独立承包商
职位概述：
我们正在寻找一位经验丰富的销售团队主管，具备坚实的BPO背景，懂得如何从零开始打造成功的团队。您曾带领销售代表，优化流程，并清楚了解一份被遵循的销售手册与真正带来结果的销售手册之间的区别。如果您有远程与美国公司合作的经验，并能在领导面前自信应对，我们想与您交谈。
主要职责：
- 带领并指导外呼销售代表团队，持续达成KPI
- 根据实际绩效数据和市场反馈，构建并优化销售手册
- 诊断团队和个人层面的绩效问题并迅速采取行动
- 直接且自信地管理表现不佳的员工——包括制定改进计划和进行艰难对话
- 监督日常运营，包括CRM数据维护、报告和流程管理
- 以清晰、业务导向的方式向领导层汇报进展和资源需求
- 与领导层合作，确保团队执行与公司整体目标一致
所需资格：
- 在BPO环境中拥有4年以上销售或SDR团队管理经验
- 具有实际的销售手册构建经验，并能提供前后对比的案例
- 必须有远程与美国客户合作的经验（不可协商）
- 拥有美国口音和出色的沟通能力（不可协商）
- 以数据驱动的方式进行质量和绩效管理
- 具备运营思维——熟悉报告、流程搭建和指标分析
请注意：完整填写申请表至关重要。作为申请流程的一部分，您将需要录制一段视频。如果您的申请成功，您将收到一封确认下一步的邮件——视频是面试流程的第一步。如果您未录制视频，我们将无法考虑您申请任何开放职位。
我们为顶尖人才连接经过审核的雇主、具有竞争力的薪酬和真正的成长机会。
查看英文原文
Join Hire Hangar and work with fast-growing global companies while building a long-term career.
JOB TITLE: SALES TEAM LEAD (BPO & OUTBOUND)
LOCATION: REMOTE | US HOURS
EMPLOYMENT TYPE: FULL-TIME | INDEPENDENT CONTRACTOR
Role Overview:
We're looking for an experienced Sales Team Lead with a strong BPO background who knows how to build winning teams from the ground up. You've led sales reps, refined processes, and know the difference between a playbook that gets followed and one that actually drives results. If you've worked with US-based companies remotely and can hold your own in front of leadership, we want to talk.
Key Responsibilities:
- Lead and coach a team of outbound sales reps to consistently hit KPIs
- Build and refine sales playbooks based on real performance data and market feedback
- Diagnose performance issues at both team and individual level and act on them quickly
- Manage underperformers directly and confidently — including PIPs and tough conversations
- Oversee daily operations including CRM hygiene, reporting, and workflow management
- Communicate progress and resource needs to leadership in a clear, business-focused way
- Partner with leadership to align team execution with broader company goals
Required Qualifications:
- 4+ years leading sales or SDR teams in a BPO environment
- Proven playbook-building experience with real before/after examples
- Must have remote experience working with US-based clients (non-negotiable)
- American accent and strong communication skills (non-negotiable)
- Data-driven approach to quality and performance management
- Operationally minded — comfortable with reporting, process building, and metrics
Please NOTE It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps — the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.
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