技术支持（Mekari Jurnal）
Technical Support (Mekari Jurnal)
Mekari 是印度尼西亚排名第一的软件即服务（SaaS）公司。通过我们的软件解决方案生态系统——包括 Mekari Jurnal、Mekari Talenta、Mekari Qontak 和 Mekari Flex，我们旨在帮助企业家和领导者加速其业务的数字化转型。
在我们 10 多年的历程中，我们已拥有超过 300 万平台用户，而且我们远未停止前进。我们需要更多像你这样的人：有计算过的雄心的建造者和负责人，准备好通过影响力提升自己，并提高印度尼西亚软件的标准。
职位描述：
- 与客户支持团队和其他商业相关方协作，明确客户投诉内容。
- 为使用我们产品时出现的任何问题提供技术支持和双赢解决方案。
- 与产品和工程团队协作解决产品问题。
要求：
- 候选人必须拥有信息系统、计算机科学、会计专业或相关专业的学士学位。
- 欢迎应届毕业生申请。
- 熟悉会计和/或会计软件和/或会计信息系统和/或审计。
- 熟悉税务知识将是一个加分项。
- 熟悉 MySQL 将是一个加分项。
- 英语流利（书面和口语）。
- 具备良好的分析和解决问题的能力。
我们的团队会审核你的申请，如果进入下一阶段，我们会与你联系。如果你在 30 天内没有收到我们的回复，我们会将你的简历存档，以备未来有相关机会时参考。
别忘了查看我们的招聘常见问题解答，网址为 bit.ly/FAQMekariHiringENG 或 bit.ly/FAQMekariHiringINA，以找到有关我们招聘流程的常见问题的答案。
祝你好运。期待尽快见到你！
最初发布于 Himalayas
查看英文原文
Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.
In our 10+ years of journey we have reached over 3 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to #ElevateThroughImpact and raise Indonesia's software standard.
Job Description:
- Coordinate with Customer Support Team and other commercial stakeholders by clarifying the customer’s complaint.
- Provide technical support and win-win solution to customers for any issues that arise with the use of our products.
- Coordinate with Product and Engineering Team to resolve product problems.
Requirements:
- Candidate must possess at least a Bachelor's Degree Information System, Computer Science, Accounting major, or equivalent.
- Fresh graduates are welcome to apply.
- Have storng knowledge in Accounting and/or Accounting Software and/or Accounting Information System/or Auditing.
- Knowledge in Tax will be a plus point.
- Familiar with MySQL will be a plus point.
- Proficient in English (both written and spoken).
- Good analytical and problem-solving skills.
Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.
Don't forget to check our Recruitment FAQ at bit.ly/FAQMekariHiringENG or bit.ly/FAQMekariHiringINA to find the answers to commonly asked questions regarding our recruitment process.
We wish you the best. Hope to see you around soon!
Originally posted on Himalayas