销售客户经理 - 中小企业
Sales Account Executive - SMB
Arketa 正在打造现代健身和健康领域的操作系统。我们的使命是通过赋能工作室和健康创业者超越线下课程，让健康更易获得。我们提供一个强大且一体化的平台，帮助管理并扩展混合型健康业务——无论是线上、线下，还是两者结合。
通过 Arketa，用户可以轻松管理日程、接受预订和支付、构建按需视频库、举办静修活动，并通过短信和电子邮件开展营销活动。我们还提供完全品牌化的应用程序和网站，使工作室能够在每个客户接触点提供无缝且专业的体验。
我们已获得 1500 万美元的 A 轮融资，并正在快速成长。这是一个独特的加入机会——我们正在一个快速发展的领域打造一家定义行业的公司，我们寻找那些渴望帮助塑造健康未来的人才。
**职位：**
作为 SMB 客户经理，你将帮助我们的工作室客户理解我们一体化解决方案的价值。你将在各种客户中建立新的、持久的关系。你将加入一个勤奋、充满活力、节奏快速的内部销售团队，并与我们的产品和工程团队、入职团队以及客户成功团队协作，推动交易完成销售周期。
你将专注于小型和中型工作室企业。你需要在主动销售方面表现出色，并仔细跟踪你的销售线索。出色的组织和沟通能力至关重要，因为你将是许多潜在客户接触到 Arketa 的第一人。
**你将负责：**
- 强大的线索获取能力，挖掘新的交易机会
- 从潜在客户开发到成交，全面负责新老客户的销售和升级销售流程
- 达成并超越季度销售目标
- 精准管理销售线索，进行专业级预测
- 以卓越、无畏和热情的方式执行主动销售工作，包括邮件、社交媒体、电话外呼、送礼、实地拜访等
- 理解客户需求和要求
- 出色的产品演示能力：展示 Arketa 技术如何为潜在客户及其特定使用场景带来价值
- 定期向内部团队传达预测的交易流程和合同条款，确保客户获得愉快的入职体验
- 成为 Arketa 的典范大使，无论是在内部还是外部
- 作为团队成员，与内部其他销售人员合作
查看英文原文
Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses—whether online, in-person, or both.
With Arketa, users can easily manage schedules, accept bookings and payments, build on-demand video libraries, host retreats, and run marketing campaigns via text and email. We also offer fully branded apps and websites, so studios can deliver a seamless, professional experience across every customer touchpoint.
We’ve raised $15M in Series A funding and are growing quickly. It’s a unique moment to join us—we’re building a category-defining company in a fast-moving space, and we’re looking for teammates who are excited to help shape the future of wellness.
**The Role:**
As an SMB Account Executive, you’ll help our studio customers understand the value of our all-in-one solution. You will develop new and lasting relationships in a variety of accounts. You’ll join a hardworking, high-energy, fast paced inside sales team and will advance deals through the sales cycle in collaboration with our product & eng team, onboarding, and customer success team.
You’ll focus on small and mid-sized studio businesses. You will need to excel at outbound sales efforts and track your pipeline meticulously. Strong organization & communication skills are key, as you will be the first face of arketa to many prospective customers.
**What You’ll Do:**
- Strong lead generation skills sourcing net new deals
- Own the entire sales & upsell process from prospecting to close for new and existing arketa customers
- Meet and exceed quarterly sales targets
- Maintain accurate pipeline management with expert-level forecasting
- Execute outbound sales efforts with excellence, fearlessness & enthusiasm via email, social media, cold calling, -gifting, in-person visits and more
- Understand customer needs and requirements
- Strong product demonstration skills: showcase how the arketa technology will add value to prospective customers and their unique use cases
- Communicate forecasted deal flow & contract terms regularly to internal team to ensure a delightful onboarding experience for customers
- Be an exemplary ambassador for arketa, both internally and externally
- Be a team player and work with other sellers internally
**What We’re Looking For:**
- 3+ years of technology sales experience with a preference for SMB SaaS. You should have a sales methodology that you like and have used before! (Sandler, etc)
- Ideally experience selling to restaurants, fitness studios or small businesses
- Ability to prioritize multiple emails, phone calls, social media and more
- Thrives in a fast-paced, diverse, and highly collaborative team environment.
- You have a deep understanding of outbound selling and prospecting.
- You understand a relationship-led, sales motion and have demonstrated a track record of exceeding quotas & selling success.
- You are a strong written and verbal communicator.
- You are passionate about our overall mission and how arketa can help our customers
- You are scrappy, resourceful and a creative problem solver when discovering the business needs of your customer and understanding how arketa plugs into the bigger picture.
- You know how, or will learn prior to starting how to, use hubspot to track & forecast sales pipeline
- Experience selling to fitness studios a huge plus
- BA/BS degree preferred - Must be authorized to work in the U.S.
**What We Offer:**
- Competitive Salary, Stock Options, and Performance-based Bonuses
- Comprehensive Medical, Vision and Dental Insurance
- Unlimited PTO
- Wellness Reimbursement
- Catered Lunches/Snacks
- Ownership and Opportunity for Advancement
For this role, the estimated annual base salary range is $50,000–$60,000, depending on experience and qualifications. In addition to base pay, we offer equity and performance-based bonuses or commissions, depending on the role. The total On-Target Earnings (OTE) for this position may range from $100,000–$120,000, depending on performance against agreed-upon goals. We believe in compensating fairly and transparently, and we’re happy to provide more detail during the interview process.
Arketa is an equal opportunity employer and is committed to diversity in its workforce. We actively encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We believe that a diverse and inclusive workplace fosters innovation and creativity, and we welcome candidates who share our values of respect, collaboration, and excellence.