实施顾问
Implementation Consultant
**关于Routeware, Inc.**
Routeware是提供软件和数据分析的行业领导者，帮助公共和私营企业提高废物和回收计划的有效性。我们的解决方案帮助组织节省时间和金钱，提高效率，改善安全性能，并帮助我们创造一个更绿色的世界。
总部位于德克萨斯州奥斯汀，公司在美国和英国的北美地区拥有分布式团队。我们的品牌、产品和服务为市政和私人废物清运商及其他车队服务提供了一体化平台。作为一项关键且不断增长的行业，我们寻找具有解决问题能力的团队成员，希望对环境产生积极影响。我们的工作环境协作性强、充满活力、节奏快且有趣，重视创新和主动性。
我们的使命：
- _**转变**_ _废物收集方式以_ _**推动**_ _为后代创造更好的未来。_
我们的价值观：
- 适应力强 - _废物行业和技术不断变化，Routeware团队始终不断适应，保持在技术革新的最前沿，支持客户保持领先。_
- 以使命为导向 - _在Routeware，我们关心我们的工作对客户成果、团队成员福祉以及环境长期可持续性的持久积极影响。_
- 以人为本 - _虽然技术驱动我们的产品；但Routeware中真实、有爱心的人员才是为客户带来有意义成果的真正驱动力。_
**职位概述**
作为实施顾问，您将加入一个负责引导客户完成Routeware解决方案实施旅程的团队。最初，您将专注于Routeware Elements软件，与客户的废物管理和道路维护数据合作，执行诸如收集和分析数据、构建和验证模型、与客户互动以确保最佳服务质量以及交付带有文档的操作路线等任务。
**职责**
这是一个面向客户的职位，您将定期与客户互动并展示结果。长期来看，您将需要接受所有产品的培训，以便有效地实施我们整个产品系列。
- 与客户讨论解决方案以满足当前和未来的业务需求。
- 完成系统配置以满足业务需求。
- 解释数据
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**About Routeware, Inc.**
Routeware is the industry leader in providing software and data analysis that enables public and private enterprises to improve the effectiveness of their waste and recycling programs. Our solutions help organizations save time and money, increase efficiency, improve safety and help make our world a greener place.
Based in Austin, TX, the company employs a distributed team across North America and the UK. Our brands, products, and services provide an all-in-one platform to municipal and private waste haulers and other fleet services. As part of an essential and growing industry, we seek solution-oriented team players who want to positively impact the environment. Our work environment is collaborative, dynamic, fast-paced, and fun with a strong appreciation for innovation and initiative.
Our Mission:
- _**Transform**_ _waste collection to_ _**drive**_ _a better future for generations to come._
Our Values:
- Adaptability - _The waste industry and technology are ever-changing, and the Routeware team never stops adapting to be at the forefront of technology innovation, supporting our customers to stay ahead._
- Mission-driven - _At Routeware, it matters to us that our work has a lasting positive impact on our customers' outcomes, our fellow team members' well-being, and the long-term sustainability of our environment._
- Human-first - _While technology drives our products; the real, live, caring people at Routeware are the true drivers of meaningful outcomes for our customers._
**POSITION OVERVIEW**
As an Implementation Consultant,you’lljoin a team responsible for guiding customers through their implementation journey withRoutewaresolutions. Initially, you’ll be focused on our Routeware Elements software, where you will work with our customers’ waste management and street maintenance data, undertaking tasks such as gathering and analyzing data, building and validating models, interacting with customers to ensure the best quality of service and delivering operational routes with documentation.
**RESPONSIBILITIES**
This is a customer-facing role where you will be interacting with customers and presenting results on a regular basis. Long term you will be expected to cross-train with all our productsin order toeffectively implement our entire suite of offerings.
- Consult with Clients on solutions to accommodate current and future business needs.
- Complete system configurations to meet business requirements.
- Interpret data, analyze results using statistical techniques, and provide ongoing reports.
- Develop and implement databases, data collection systems, data analytics, and other strategies thatoptimizestatistical efficiency and quality.
- Acquiredata from primary or secondary data sources andmaintaindatabases/data systems.
- Identify, analyze, and interpret trends or patterns in complex data sets.
- Filter and “clean” data by reviewing computer reports, printouts, and performance indicators tolocateand correct problems.
- Work with management to prioritize business and information needs.
- Locate and define new process improvement opportunities.
**QUALIFICATIONS**
- 3 years working experience as an Implementation Consultant or Business Data Analyst.
- Strong Microsoft Excel-based analytical skills with the ability to collect, organize, analyze, anddisseminatesignificant amounts of information with attention to detail and accuracy.
- Exceptional problem-solving capabilities.
- Excellent interpersonal skills, with the ability to work both independently and with peers.
- Good verbal and written communication skills, including delivering effective presentations.
- Adept at queries, report writing, and presenting findings.
- BS in Mathematics, Economics, Computer Science, Information Management or Statistics.
**BENEFITS**
- Comprehensive benefits (medical with HSA option, vision, dental, and life insurance)
- Paid parental leave
- Medical and Dependent FSA
- 401K match
- Unlimited PTO
- Ten company holidays
- 1 Volunteer day
- Summer Friday's
_Routeware is an Equal Opportunity Employer and prohibits all forms of discrimination or harassment. At Routeware, we are committed to the principle of equality, and all employment decisions are based on job requirements, business needs, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate._