客户经理
Account Manager
**职位描述**
Playson是一家领先的创新游戏解决方案提供商，现正寻求一名客户经理加入我们的商务部门。
作为客户管理团队的重要成员，您将在推动收入、培养客户关系以及确保我们游戏产品组合的成功方面发挥关键作用。
**主要职责**
- 作为客户账户的主要联系人，建立牢固且持久的关系
- 对客户账户承担全部商业责任，确保实现收入目标和业绩指标
- 制定并实施战略客户计划，以推动业务目标并最大化客户满意度
- 作为客户的可信赖顾问，通过我们的游戏解决方案和促销产品优化其运营
- 根据客户需求和目标，协调游戏解决方案的及时交付
- 跟踪并报告月度收入表现，提供关于客户活动和成果的清晰洞察
- 在各个层级上培养和维护与客户的良好关系
- 在行业展览、会议和研讨会中代表公司
- 始终保持并推广公司的核心价值观
**要求**
- 至少1-2年在iGaming领域内成功的客户管理经验
- 英语和意大利语流利
- 对博彩行业有深入理解，包括对意大利市场的了解
- 具备有效管理高价值客户和账户的能力
- 出色的沟通和演示能力，能够与各层级的利益相关者进行有效互动
- 有为客户提供定制化解决方案的业绩记录，满足特定需求
- 熟悉CRM和促销管理优先
- 积极主动的心态，注重结果导向
- 强大的分析能力，能够有效处理和解读数据
- 适应快速变化的市场环境，具备结构化的解决问题方法
**加分项**
- 有将代理型AI（Cursor、Claude Cowork、ChatGPT）集成到工作流程中的经验
**我们提供的福利**
- **具有竞争力的薪资：** 我们提供具有竞争力的薪资，根据年度绩效评估确定
- **季度奖金：** 享受透明且系统的季度奖金制度
- **灵活的工作时间：** 我们提供灵活的工作时间以满足您的需求
- **远程办公选项：** 可选择远程办公，提供良好的工作环境
查看英文原文
**About the Role**
Playson, a leading provider of innovative gaming solutions, is seeking an Account Manager to join our Commercial department.
As an integral part of our Account Management team, you will play a pivotal role in driving revenue, fostering client relationships, and ensuring the success of our gaming portfolio.
**Key Responsibilities**
- Act as the primary point of contact for customer accounts, fostering strong and lasting relationships
- Assume full commercial responsibility for customer accounts, ensuring the achievement of revenue targets and objectives
- Develop and implement strategic account plans to drive business objectives and maximise customer satisfaction
- Serve as a trusted advisor to clients, optimising their operations with our gaming solutions and promotional offerings
- Coordinate the timely delivery of gaming solutions based on customer needs and objectives
- Track and report monthly revenue performance, providing clear insights into customer activities and achievements
- Cultivate and maintain strong customer relationships across all levels
- Represent the company at industry exhibitions, conferences, and seminars
- Uphold and promote the company's core values at all times
**Requirements**
- Minimum of 1-2 years of proven account management experience within the iGaming sector
- Proficiency in English and Italian
- Strong understanding of the gambling industry, including an understanding of Italian markets.
- Demonstrated ability to manage high-value accounts and clients effectively
- Exceptional communication and presentation skills, capable of engaging stakeholders at all levels
- Track record of delivering client-focused solutions tailored to meet specific needs
- Proficiency in CRM and promotion management preferred
- Proactive mindset with a focus on achieving results
- Strong analytical skills with the ability to process and interpret data effectively
- Adaptability to fast-paced market changes and a structured approach to problem-solving
**Nice to Have**
- Experience integrating agentic AI (Cursor, Claude Cowork, ChatGPT) into workflows
**What We Offer**
- **Competitive Salary:** We offer a competitive salary, subject to annual performance reviews
- **Quarterly Bonuses:** Benefit from a transparent and systematic quarterly bonus system
- **Flexible Schedule:** We offer a flexible work schedule to accommodate your needs
- **Remote Work Option:** Choose to work remotely, providing greater flexibility and comfort
- **Medical Insurance:** Receive comprehensive medical insurance for both you and a significant other
- **Financial Support for Life Events:** We provide financial support during special life events
- **Unlimited Paid Vacation:** Enjoy unlimited paid vacation leave, including Ukrainian bank holidays
- **Unlimited Paid Sick Leave:** Take unlimited paid sick leave whenever necessary
- **Professional Development:** Get reimbursement for professional development courses and training
**Recruitment Process**
- HR Interview
- Technical Interview
- Final Interview
Please submit your CV in English
_By submitting your application, you acknowledge that your personal data will be processed in accordance with our_ [_Privacy Policy_](https://playson.com/privacy) _._