软件开发工程师 - 生产支持 - II（远程，远程，美国）
Software Developer - Production Support - II (Remote, Remote, US)
关于Firstsource
Firstsource是一家专业的全球业务流程管理合作伙伴。我们提供跨越客户生命周期的变革性解决方案和服务，涵盖医疗保健、银行和金融服务、通信、媒体和技术等多个行业。
我们在美国、英国、印度、墨西哥、澳大利亚和菲律宾设有分支机构，是多家财富500强和富时100强公司的可信赖增长伙伴。
职位概述
我们正在寻找一名高级软件工程师，负责在我们的BPaaS平台上为医疗保险公司客户设计和执行稳健的集成解决方案。该职位将推动系统接口策略，并利用HealthEdge、Salesforce和Edifecs等平台领导关键客户的交付工作。
主要职责
- 设计并实现可扩展的集成解决方案，用于核心保险公司工作流程和数据交换。
- 领导API、ETL流水线和EDI文件交换的设计与优化。
- 与解决方案架构师、工程负责人和交付团队合作，确保项目对齐。
- 指导初级开发人员，支持代码审查、文档编写和知识分享。
- 监控并解决生产环境中的复杂集成问题。
- 确保所有解决方案符合医疗保健合规标准，包括HIPAA和HITRUST。
所需技能与经验
- 计算机科学、工程或相关专业的学士或硕士学位。
- 8–10年的软件开发和系统集成工作经验。
- 至少精通以下平台中的两个：HealthEdge、Salesforce、Edifecs。
- 精通Java，且在C#或C++中有高级经验。
- 对保险公司数据格式、互操作性标准（EDI、HL7、FHIR）和保险公司平台工作流程有深入理解。
- 在医疗保健环境中成功交付大规模集成解决方案的经验。
优先条件
- 具有云原生工具（AWS Lambda、Step Functions、Azure Integration Services）的经验。
- 精通DevOps实践和工具（CI/CD、Docker、Terraform）。
- 具有敏捷开发经验，具备技术团队领导或项目主导经验。
Firstsource实行无毒品工作环境。公司参与E-Verify计划，并将向美国社会保障局（SSA）以及必要时向国土安全部（DHS）提供相关信息。
查看英文原文
About Firstsource
Firstsource is a specialized global business process management partner. We provide transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, and other diverse industries.
With an established presence in the US, the UK, India, Mexico, Australia, and the Philippines, we act as a trusted growth partner for leading global brands, including several Fortune 500 and FTSE 100 companies.
Overview
We are looking for a Senior Software Engineer to lead the design and execution of robust integration solutions within our BPaaS platform for healthcare payer clients. This role will drive system interface strategy and lead technical delivery across key client engagements using platforms like HealthEdge, Salesforce, and Edifecs.
Key Responsibilities
- Architect and implement scalable integration solutions for core payer workflows and data exchange.
- Lead the design and optimization of APIs, ETL pipelines, and EDI file exchanges.
- Partner with solution architects, engineering leads, and delivery teams to ensure project alignment.
- Mentor junior developers and support code reviews, documentation, and knowledge sharing.
- Monitor and resolve complex integration issues in production environments.
- Ensure all solutions meet healthcare compliance standards including HIPAA and HITRUST.
Required Skills & Experience
- Bachelor’s or master’s degree in computer science, Engineering, or a related discipline.
- 8–10 years of professional experience in software development and systems integration.
- Expertise in at least two of the following platforms: HealthEdge, Salesforce, Edifecs.
- Strong proficiency in Java, and advanced experience in either C# or C++.
- Deep understanding of payer data formats, interoperability standards (EDI, HL7, FHIR), and payer platform workflows.
- Proven experience in delivering large-scale integration solutions in healthcare environments.
Preferred Qualifications
- Experience with cloud-native tools (AWS Lambda, Step Functions, Azure Integration Services).
- Proficiency in DevOps practices and tools (CI/CD, Docker, Terraform).
- Agile development experience, with technical team leadership or project ownership.
Firstsource maintains a Drug-Free Workplace. The company participates in E-Verify and we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s I-9 to confirm work authorization.
It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans.
Originally posted on Himalayas