DDA 收款员
DDA Collector
在U.S. Bank，我们致力于做到最好。帮助我们服务的客户和企业做出更明智、更聪明的财务决策，并推动我们支持的社区成长和成功。我们相信，只有大家齐心协力，才能实现我们的共同抱负，每个人都有其独特的潜力。在U.S. Bank的职业生涯，为你提供广阔且不断增长的机会，在职业的每个阶段发现让你蓬勃发展的方向。从第一天起，就能尝试新事物、学习新技能并发现自己的长处。
职位描述
通过审查文件、通过电话和/或书面沟通联系客户/委托人，并安排还款计划，以最大限度减少组织的损失，从而收取指定逾期账户的款项。
工作地点要求
该职位为以下地点的美国居家远程办公：俄亥俄州辛辛那提；明尼苏达州明尼阿波利斯；肯塔基州欧文斯伯勒；密苏里州圣路易斯。
**重要职位信息**
SET薪资：21美元/小时，43,680美元/年
SET时间表：周一至周五，东部时间上午9:30至下午6:30
基本资格
- 高中毕业或同等学历
- 2至3年的催收中心工作经验
优先技能/经验
- 熟悉贷款催收政策和程序、公平债务催收实践及相关法律
- 强大的客户服务/关系技能
- 能够识别和解决异常情况，并能组织和解释信息
- 良好的口头和书面沟通能力
- 有居家办公经验者优先
如果在申请或招聘过程的任何环节，我们需要对残疾人士进行适当调整，请参考我们的申请人残疾适应措施。
福利：
我们对福利和全面薪酬的考虑涵盖团队成员的全部自我，以及在工作内外可能需要的资源。这就是为什么我们的福利旨在帮助你和你的家庭提升健康水平，保护财务安全，并给予你安心。我们的福利包括以下内容：
- 医疗（医疗、牙科、视力）
- 基础定期人寿保险和可选定期人寿保险
- 短期和长期残疾保险
- 怀孕残疾和育儿假
- 401(k)和雇主资助的退休计划
- 带薪休假（根据薪资等级和任职年限，从两周到五周不等）
- 最多11次带薪节假日
- 领养援助
- 每工作30小时可累积1小时带薪病假和安全假，每年最多80小时
查看英文原文
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Collects payment on assigned delinquent accounts by reviewing documentation, contacting customers/clients by telephone and/or written correspondence and arranging repayment schedules in order to minimize loss to the organization.
Location expectations
This role is designated as U.S. home-based remote in the following locations: Cincinnati, OH; Minneapolis, MN; Owensboro, KY; St Louis, MO.
**Important Job Information**
SET Pay: $21/hour $43,680/year
SET Schedule: Monday - Friday 9:30 AM - 6:30 PM EST
Basic Qualifications
- High school diploma or equivalent
- Two to three years of experience in collections call center
Preferred Skills/Experience
- Good knowledge of loan collection policies and procedures, fair debt collection practices, and related laws
- Strong customer service/relations skills
- Ability to identify and resolve exceptions and to organize and interpret information
- Good verbal and written communication skills
- Work from home experience preferred
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $22.50U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
Originally posted on Himalayas