客户经理-雇主合作
Account Manager- Employer Partnerships
12twenty 是雇主与顶尖早期职业人才连接的领先平台。我们的社区包括来自全球顶尖商学院、法学院和大学的数百万名学生、应届毕业生和校友。我们自豪地将我们的候选人社区与各行各业顶级公司的招聘人员联系起来。加入我们快速发展的组织吧！
我们在12twenty发展迅速，优先招聘A+级别的员工，与我们一同实现快速扩张和全球主导地位！我们正在寻找一位精明的客户经理，帮助我们优化雇主客户体验——最终打造忠诚的重复客户并推动公司增长。如果你是一个自我驱动的团队成员，态度积极，沟通能力出色，工作态度严谨，并且热衷于建立关系，我们很期待你的加入！
作为我们的客户经理，你将：
● 作为使用12twenty连接顶尖人才的雇主的主要售后联系人，建立牢固的关系并确保他们达成招聘目标
● 负责客户留存并减少流失率，帮助雇主认识到12twenty平台的价值及其如何满足他们的招聘和招聘需求
● 主动识别并管理现有雇主账户中的扩展机会，并与12twenty的合作伙伴团队合作推进战略增长计划
● 准备并组织虚拟和面对面的客户评审、培训会议、网络研讨会、演示和其他针对雇主用户的策略性互动
● 教育雇主客户如何通过12twenty的工具和技术实现最佳招聘效果
● 在雇主成功职能中发现流程改进的机会，与领导层分享发现结果，并实施变更以提高效率
我们寻找具备以下条件的人：
● 4-6年客户管理、客户成功、销售和/或项目管理经验
● 能够管理大量客户并展示出客户增长的能力
● 强大的跨职能技能，包括能够激励和影响内部团队成员以实现业务目标（例如：实施、产品、销售、工程、支持）
● 能够临场应变并快速掌握新概念
● 在决策和建议方面有自信心
● 本科学位
如果我们能遇到你：
● 具备对相关领域的了解
查看英文原文
12twenty is the leading platform for employers to connect with elite early career professionals. Our community includes millions of students, recent graduates, and alumni from top business schools, law schools, and universities around the world. We take pride connecting our community of candidates with recruiters from top companies across industries. Come join our fast growing organization!
We are growing quickly here at 12twenty, and it's our priority to hire A+ players to join us on our mission of rapid expansion and world domination! We are looking for a savvy Account Manager to help us optimize our employer customer experience—ultimately creating loyal, repeat customers and driving company growth. If you are a self-motivated team player with a great attitude, excellent communication skills, a strong work ethic, and a passion for building relationships, we’d love to hear from you!
As our Account Manager, you will:
● Serve as the primary post-sale point of contact for employers using 12twenty to connect with top talent, building strong relationships and ensuring they achieve their hiring goals
● Own client retention and minimize churn by helping employers realize the value of 12twenty’s platform and how it meets their recruiting and hiring needs
● Proactively identify and manage expansion opportunities within existing employer accounts and collaborate with 12twenty’s Partnerships team on strategic growth initiatives
● Prepare and facilitate virtual and in-person account reviews, training sessions, webinars, demos, and other strategic engagements tailored to employer users
● Educate employer customers on best practices for maximizing their recruiting success through 12twenty’s tools and technology
● Identify opportunities for process improvements within the employer success function, share findings with leadership, and implement changes to improve efficiencies
We’re looking for someone who has:
● 4-6 years in account management, customer success, sales, and/or project management
● Ability to manage a large portfolio of clients and demonstrated ability to grow accounts
● Strong cross-functional skills, including the ability to motivate and influence internal team members to meet business objectives (e.g. implementation, product, sales, engineering, support)
● Ability to think on your feet and quickly grasp new concepts
● Confidence in making decisions and recommendations
● Bachelor’s degree
We’d LOVE it if you had:
● Working knowledge of Google Suite, MS Office Suite, and Salesforce
● SaaS, Higher Education, and/or Recruiting experience
● Solution Selling Experience
You’ll be joining a team of passionate, talented, and diverse hard workers who share a common goal and an unbreakable commitment to tackling it. We are focused on building the tools we wish we had when we were hiring and are proud to have a product that we 100% believe in. We love this company and are all personally invested in its success—not only for us but even more so for the customers we serve. Sound good? If so, we really want to meet you!
Annual compensation range: $80k - $85k base salary, $100k - $105k OTE
The annual compensation range for this position is listed above. This salary range is an estimate, and the actual salary may vary based on company compensation practices, job related skills, depth of experience, relevant certifications and trainings, in addition to geographic location.
In addition to the range below, US employees are eligible for equity. Employees in this position are also eligible to participate in the Company’s standard benefit programs, which currently include the following: medical, dental, and vision benefits, 401(k), and paid time off.
Benefits & Perks:
- Competitive salary
- Generous PTO policy
- Full benefits, including 401(k)
- Regular team happy hours and activities
- Remote work flexibility
12twenty is an enterprise level talent acquisition platform connecting the world’s largest employers with students and alumni from top business schools and other graduate level institutions. The market for talent, especially highly qualified talent, continues to grow more and more competitive. 12twenty’s unique position as the connection between students, schools, and employers has fueled our rocketship growth. Come be part of our journey!
12twenty offers competitive salary and stock options and an amazing team to innovate and collaborate with. We love what we do, we embody a passion for continuous improvement, and we support each other to be excellent!
Check out a video from a recent user conference: https://vimeo.com/1205520510