解决方案工程师 - 美国
Solutions Engineer - US
我们的文化
Quantum Metric 的首要目标是让员工快乐，打造一个多元化和包容的文化。我们热衷于赋能员工成为最好的自己，提供辅导和培训项目，帮助他们在任何职业方向上加速成长。
作为一家以远程办公为主的公司，我们深知打造一个积极、多元且有趣的工作环境的重要性。我们会定期举办全公司范围的活动、季节性挑战，以及由 Quantum Metric 资助的本地出游活动，当 Zoom 变得过于单调时。我们还拥有多样化的员工资源小组，为员工提供讨论、分享和反思的平台，这些话题涉及我们在工作内外所面临的问题——从初入 SaaS 领域到作为第一次做父母的人如何应对，再到作为黑人、西班牙裔、亚裔美国人和夏威夷原住民/太平洋岛民、LGBTQIA 或其他代表性不足群体所面临的障碍。
我们同样重视与客户建立的联系。你不仅会与世界上一些最知名的品牌合作，还会建立持久的关系。
在 Quantum Metric，我们重视各种类型的经验和教育背景，并不要求你满足该职位的所有资格。我们最感兴趣的是你能带来的独特视角，以及你践行我们“热情、坚持和诚信”价值观的能力。
关于该职位
作为 Quantum Metric 的企业解决方案工程师，你将作为值得信赖的技术顾问，支持北美地区复杂的高价值销售机会。与企业客户经理紧密合作，你将与大型企业组织接触，帮助他们转变对数字客户体验的理解和优化方式。
在这个职位中，你将指导企业交易的技术策略，将 Quantum Metric 的平台与战略业务举措相匹配。你将与多样化的受众沟通——从数字和产品团队到高管——将 Quantum Metric 定位为企业数字化转型的关键组成部分。
职责
- 战略咨询：指导 EMEA 地区企业销售周期中的技术策略，从初步发现到成交
- 解决方案设计：创建定制化的演示和叙述，使 Quantum Metric 的平台与高层次的业务成果相契合
- POC 执行：主导复杂的概念验证，定义成功标准并量化可衡量的业务价值
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Our Culture
Quantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose.
As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds.
We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships.
At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity.
About The Role
As an Enterprise Solutions Engineer at Quantum Metric, you will serve as a trusted technical advisor supporting complex, high-value sales opportunities across North America. Working in close partnership with Enterprise Account Executives, you will engage with large, enterprise organizations to help them transform how they understand and optimize digital customer experiences.
In this role, you will guide the technical strategy for enterprise deals, aligning Quantum Metric’s platform with strategic business initiatives. You will connect with diverse audiences—from digital and product teams to C-level executives—positioning Quantum Metric as a critical component of enterprise digital transformation.
Responsibilities
- Strategic Advisory: Guide the technical strategy for enterprise sales cycles across EMEA, from initial discovery to closing
- Solution Design: Create tailored demonstrations and narratives that align Quantum Metric’s platform with high-level business outcomes
- POC Execution: Lead complex proof-of-concepts, defining success criteria and quantifying measurable business value
- Technical Architecture: Translate customer needs into scalable solution architectures and clear value propositions
- Cross-Functional Partnership: Collaborate with Account Executives on deal orchestration and coordinate with Product/Engineering to ensure smooth post-sales onboarding
- Market Influence: Support RFP responses and provide structured customer feedback to influence the product roadmap
Requirements
- Linguistic Skills: Professional level fluency in Spanish is a plus
- Experience: 4+ years in Enterprise Pre-Sales/Solutions Engineering within the SaaS or software sector
- Sales Acumen: Proven success supporting complex, multi-layered sales cycles for large enterprise organizations
- Stakeholder Management: Ability to engage both technical teams (architects/developers) and C-suite executives (CIO/CDO)
- Technical Depth: Hands-on experience with web technologies (JavaScript, HTML, CSS) and ROI-based solutioning
- Communication: Exceptional storytelling and presentation skills tailored for diverse corporate environments
- Agility: Strong organizational skills to manage multiple strategic deals and a willingness to travel 20–25%
Preferred Qualifications
- Experience in Digital Experience Analytics or CXM platforms
- Familiarity with agentic AI, enterprise data architecture, or tagging strategies
- Background in high-growth SaaS or digital transformation consulting
- Linguistic Skills: Proficiency in English and Spanish a plus
Compensation
$98,000 - 140,000 base + variable
Additional Information
Recruitment Process
Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest.
- Recruiter Screen (30 minutes)
- Take-Home Skills Assessment (30 minutes)
- Hiring Manager Interview (60 minutes)
- Demo (60 minutes)
- Presentation (60 minutes)
- In-person interview (30-90 minutes, subject to interviewer availability)
- CEO Interview (30 minutes)
Perks and Benefits
This will be the best group that you ever work with! We support one another through obstacles and succeed as a team. Your hard work will be well rewarded. Most importantly, you'll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career.
Group benefits
Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)
FSA, DCFSA, and HSA accounts
Employee Assistance Programs (EAP)
Telehealth options
Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident
Wellness Perks - discounts on a top-rated fitness app and Healthy Rewards program.
Discounts on Pet Insurance
401k (with employer match) and Options / Equity
13 company holidays
Unlimited Paid Time Off
Sick leave
Parental/Adoption Leave
In addition to our more traditional benefits, we also offer great perks, a flexible work environment, and numerous resources for professional development and team building.
Promotional opportunities
Rewards and recognition programs
Robust onboarding and training program
One-time stipend for work-at-home employees
Monthly business expense stipend
Flexible work environments
Employee Discount Program (Perks at Work)
Employee Referral Program
Lead Referral Program
MacBook and awesome swag delivered to your door
Encouraging and collaborative culture
RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)
About Quantum Metric
As a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives.
Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications.
Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes.
If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you!
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly.
Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to security@quantummetric.com.
Quantum Metric is an E-Verify employer: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Applicant Privacy Policy: https://www.quantummetric.com/legal/applicant-privacy-policy/
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