企业客户经理

😎 Our Culture
Quantum Metric's number one objective is happy people, diverse and inclusive culture.  We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose.

As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds.

We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships.

At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity.

🚀 About the Role
As an Account Executive at Quantum Metric, you will spearhead full life-cycle sales within a greenfield territory, focusing on acquiring and expanding enterprise-level accounts. We seek a highly motivated and results-oriented individual with a passion for continuous learning and significant earning potential. You will build trust and credibility with diverse stakeholders, including Product Managers, Business Analysts, CX Insights Leaders, and DevOps teams across web, iOS, and Android platforms, as well as technology ecosystem partners. 
 
As a key member of our team, you'll leverage your experience in full-cycle enterprise SaaS sales to develop compelling business cases and drive growth. We foster a supportive and collaborative startup culture where you can thrive and make a significant impact.

🔧 Responsibilities
Driving Enterprise Growth: Proactively identify, qualify, and close new enterprise-level accounts
Strategic Account Development: Craft and execute strategic account plans and build a sustainable revenue pipeline
Solution-Focused Engagement: Conduct in-depth discovery sessions to understand customer needs and position our SaaS solutions to achieve their strategic objectives
Navigating Complex Sales: Skillfully manage intricate sales cycles involving multiple stakeholders, adeptly navigating organizational structures and decision-making processes to drive deals to closure
Value-Driven Partnerships: Collaborate with prospective clients to build compelling business cases that demonstrate the tangible ROI and strategic advantages of our SaaS investment
Trusted Advisor Role: Cultivate and maintain strong, long-term relationships with key stakeholders, positioning yourself as a trusted advisor and partner committed to their success
Market and Product Intelligence: Maintain a strong understanding of our evolving SaaS platform, the competitive landscape, and emerging industry trends to effectively communicate our value proposition

💡 Requirements
Proven track record of exceeding sales quotas and closing complex deals
Experience selling solutions involving multiple stakeholders and long sales cycles
Experience developing business cases and demonstrating ROI
Strong understanding of enterprise SaaS sales methodologies
Excellent communication, presentation, and negotiation skills
Ability to build and maintain strong relationships with C-level executive
Strong business acumen and strategic thinking
Ability to adapt to a rapidly evolving product and market
Proficient with AI tools in a professional SaaS sales environment
Proficient with CRM systems (e.g., Salesforce)
Travel: 20-30%

💻 Recruitment Process
Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest.
 
- Recruiter Screen (30 minutes)
- Hiring Manager Interview (30 minutes)
- Demo (60 minutes)
- Presentation (60 minutes) 
- In-person interview (30-90 minutes, subject to interviewer availability) 
- Chief Revenue Officer Interview (30 minutes)
- CEO Interview (30 minutes)

🏆 Perks and Benefits
This will be the best group that you ever work with! We support one another through obstacles and succeed as a team. Your hard work will be well rewarded. Most importantly, you'll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career.

Group benefits
Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)
FSA, DCFSA, and HSA accounts
Employee Assistance Programs (EAP)
Telehealth options
Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident
Wellness Perks - discounts on a top-rated fitness app and Healthy Rewards program.
Discounts on Pet Insurance
401k (with employer match) and Options / Equity 
13 company holidays
Unlimited Paid Time Off 
Sick leave
Parental/Adoption Leave

In addition to our more traditional benefits, we also offer great perks, a flexible work environment, and numerous resources for professional development and team building.
Promotional opportunities 
Rewards and recognition programs 
Robust onboarding and training program
One-time stipend for work-at-home employees
Monthly business expense stipend
Flexible work environments
Employee Discount Program (Perks at Work)
Employee Referral Program 
Lead Referral Program
MacBook and awesome swag delivered to your door
Encouraging and collaborative culture 
RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)
 
🐉 About Quantum Metric
As a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives.

Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications.

Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes.

If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you!

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly.

Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to security@quantummetric.com.

Quantum Metric is an E-Verify employer: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Applicant Privacy Policy:  https://www.quantummetric.com/legal/applicant-privacy-policy/

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