全球共享服务业务发展高级总监（美国，虚拟，北美）
Senior Director, Global Shared Services Business Development (US, Virtual, NOAM)
加入BCD开启你的旅程：与全球团队一起成长、连接、协作和庆祝
高级总监，全球共享服务业务发展（远程）
美国、荷兰、印度
在此职位中，你将负责全球共享服务网络中的项目开发和业务合作。该职位为共享服务中的运营、转型和服务交付举措提供治理、利益相关者对齐以及全流程监督。与运营负责人、业务合作伙伴和支持职能紧密合作，高级总监确保各项举措被正确界定、优先排序、治理、实施并过渡到可持续的运营支持模式，同时保持与全球业务目标的一致性。
作为全球共享服务业务发展高级总监，你将
- 领导和培养管理团队及业务合作，设定明确的目标、标准和优先级
- 在团队中建立一致的项目管理、利益相关者参与和文档编制能力
- 作为业务合作伙伴和共享服务中心之间的结构化协调点
- 支持共享服务项目的商业案例、预算、定价和财务评估
- 监督解决方案设计、启动、迁移、稳定和交接
- 在适当的情况下，支持共享服务地点和地区服务中心的一致治理
- 提供业务合作伙伴健康状况、服务承诺和重大风险的治理和可见性
- 支持影响共享服务的运营和技术驱动的转型工作
- 保持对跨职能依赖关系的可见性，并从责任方及时获得决策
- 在人力资源与文化部门的协调下，领导直接下属的招聘、入职、绩效管理和发展
关于你
- 有领导复杂、跨区域项目的经验，并能在没有直接权威的情况下影响高级利益相关者
- 熟悉运营模式、转型、服务管理、人力规划、财务治理和风险管理
- 有使用企业项目、组合、报告和协作工具的经验
- 在多个交付中心、离岸/外包或战略服务合作伙伴环境中有经验
- 熟练使用办公软件应用
- 有支持技术转型、流程自动化经验
查看英文原文
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team
Senior Director, Global Shared Services Business Development (Remote)
United States, Netherlands, India
In this role, you will be responsible for program development and business partnerships across the Global Shared Services network. This role provides governance, stakeholder alignment and end-to-end oversight for operational, transformation and service delivery initiatives across Shared Services. Working closely with Operations leaders, business partners and support functions, the Senior Director ensures initiatives are properly defined, prioritized, governed, implemented and transitioned into sustainable operational support models while maintaining alignment with global business objectives.
As a Senior Director, Global Shared Services Business Development, you will
- Lead and develop management team and business partnerships, setting clear objectives, standards, and priorities
- Build consistent program management, stakeholder engagement, and documentation capability across the team
- Act as a structured point of coordination between business partners, and Shared Service Centers
- Support business cases, budgets, pricing and financial assessments for Shared Services initiatives
- Provide oversight of solution designs, mobilization, migration, stabilization and handover
- Support consistent governance across Shared Services locations and regional service centers as appropriate
- Provide governance and visibility of business partner health, service commitments and material risks
- Support operational and technology-enabled transformation efforts affecting Shared Services
- Maintain visibility of cross-functional dependencies and obtain timely decisions from accountable owners
- Lead recruiting, onboarding, performance management and development for direct reports in coordination with P&C
About you
- Experience leading complex, cross-regional programs and influencing senior stakeholders without direct authority
- Knowledge of operating models, transitions, service management, workforce planning, financial governance and risk management
- Experience using enterprise project, portfolio, reporting and collaboration tools
- Experience across multiple delivery centers, offshoring/ outsourcing or strategic service partner environments
- Computer literate in business software applications
- Experience supporting technology transformation, workflow automation, analytics or AI-enabled solutions
- Excellent written and verbal communication skills in English
- Business travel or travel operations experience is preferred
What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.
Get to know us by reading our blog and checking out our social media:
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You’ll be offered
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
At BCD Travel, we value you—our culture and success are defined by our people. We carefully consider a wide range of objective, gender‑neutral compensation factors, including professional background, skills, experience, and role scope.
This position is advertised across multiple locations. The expected annual gross salary ranges by country are as follows:
- Netherlands: 105,000 -110,000 EUR
- United States: 120,000 - 145,000 USD
The final salary offered will ultimately depend on the candidate’s qualifications, experience, and location, and will be determined in line with internal equity.
We do not request salary history and are committed to equal pay in line with the EU Pay Transparency Directive.
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at .
Originally posted on Himalayas