商业与客户成功协调员 (美国, 虚拟, 北美)
Commercial & Customer Success Coordinator (US, Virtual, NOAM)
关于公司：
在BCD Meetings & Events（BCD M&E），我们提供的不仅仅是会议和活动策划服务：我们为客户创造能够激发灵感、激励并改变行为的连接。作为全球最值得信赖和最具创新力的会议和活动代理机构，BCD M&E培养以人、激情和目标为导向的文化，推动业务向前发展。
总部位于芝加哥，我们在全球60多个国家设有分支机构，BCD M&E的2000多名员工致力于可持续发展，并为我们的客户、业务和自身创造成功。我们的价值观贯穿于我们所做的每一件事，我们寻找希望成为特别事物一部分的人，能够达到我们的标准，并热爱带来独特的观点。
虽然我们不能保证每一天都是最好的（谁能做到呢？），但我们可以承诺一个真正关心他人并以同理心领导的社区，一个灵活的工作环境，有很棒的福利和有意义的挑战性工作。
在BCD M&E，了解生活是什么样子的，请访问
职位描述
如果你喜欢将策略、数据和协作结合在一起，这个职位会将你置于核心位置。支持The Collective，你将在一个快节奏、创意驱动的环境中工作，强大的商业思维有助于塑造明智的销售决策和高影响力的客户工作。从定价策略和合同支持到Salesforce优化和销售漏斗报告，你将帮助将大图景目标转化为实际且可扩展的流程。你还将与高级管理层紧密合作，推动销售旅程中的增长、效率和良好的业务成果。
你擅长：
- 将数据转化为行动，特别是在定价、预测、销售漏斗报告和销售绩效洞察方面
- 在快节奏、高度协作的环境中工作，日常需要处理多个优先事项、不断变化的截止日期和细节繁多的项目
- 全程支持销售流程，包括RFP响应支持、提案审核、供应商赋能和合同协调
- 通过报告、故障排除、标准操作流程文档和团队培训，保持Salesforce的整洁、有用和高效
- 与领导层、财务、法律和客户参与团队建立牢固的合作关系，确保项目顺利进行
你可能还具备：
- 支持创意、代理或类似The Collective业务的经验，其中商业战略与客户交付相结合
- 熟悉合同相关工作
查看英文原文
About Us:
At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.
Headquartered in Chicago, with locations in 60+ countries across the world, BCD M&E’s team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.
While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.
See what life is about at BCD M&E at
About the Role
If you love blending strategy, data, and collaboration, this role puts you right at the center of it all. Supporting The Collective, you’ll work in a fast-paced, idea-driven creative environment where strong commercial thinking helps shape smart sales decisions and high-impact client work. From pricing strategy and contract support to Salesforce optimization and pipeline reporting, you’ll help turn big-picture goals into practical, scalable processes. You’ll also partner closely with senior leadership to drive growth, efficiency, and strong business outcomes across the sales journey.
You’re Good At
- Turning data into action, especially when it comes to pricing, forecasting, pipeline reporting, and sales performance insights
- Working in a fast-paced, highly collaborative environment where multiple priorities, shifting deadlines, and detail-heavy projects are part of the day-to-day
- Supporting sales processes end to end, including RFP response support, proposal review, vendor enablement, and contract coordination
- Keeping Salesforce clean, useful, and effective through reporting, troubleshooting, SOP documentation, and team training
- Building strong partnerships across leadership, finance, legal, and client engagement teams to keep projects moving smoothly
You Might Also Have
- Experience supporting a creative, agency, or Collective-style business where commercial strategy meets client-facing delivery
- Familiarity with contract documents like Master Service Agreements, Statements of Work, Letters of Intent, and addendums
- Confidence using tools like Monday.com, Smartsheet, and Excel to manage reporting, project workflows, and process improvements
- Strong business writing and proofreading skills, with a sharp eye for accuracy and professionalism
- A proactive, solution-oriented mindset with the emotional intelligence to navigate cross-functional relationships effectively
You Should Know
· This role is virtual and will operate within the Central/ Eastern time zones.
If you’re excited to bring structure, strategy, and smart problem-solving to a creative, high-impact team, apply now.
THE PERKS
Flexible Working
We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.
Room to Grow
Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.
Everyone has a voice
We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.
Make your move
The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.
We’ve got you covered
Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.
We’re positive. You’ll love it.
It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.
Travel requirements for this role are as follows:Less than 25%
We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Commercial & Customer Success Coordinator is between $55,000 - $65,000. The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.
Originally posted on Himalayas