安装技术员- StarGard
Installation Technician- StarGard
我们所做的工作影响数百万人的生活，你可以成为其中一员。
我们帮助客户防范生活中的不确定性。无论你在公司哪个部门工作，你都将帮助客户在最需要的时候获得保障和安心。
安装人员（StarGard）负责服务指定的经销商。他们将完成程序安装、维修、维护任务，并诊断出现的错误或技术问题，确定最有效的解决方案。
员工福利：
我们致力于通过广泛的福利计划保护员工及其家庭的健康。除了提供全面的医疗、牙科和视力保险外，我们还通过心理健康福利和员工援助计划支持员工的心理健康。工作与生活的平衡很重要，Protective 提供多种带薪休假福利（例如带薪假期、带薪育儿假、短期残疾和文化纪念日）。员工的财务健康与身体和心理健康同样重要。一些财务福利包括医疗账户的贡献、养老金计划以及有公司匹配的 401(k) 计划。所有员工都被鼓励通过参与 ProHealth Rewards 参与提升整体健康状况，同时赚取现金奖励。
某些福利的资格可能因职位不同而有所差异，具体以公司福利计划条款为准。
为有残疾的申请人提供的便利措施：
如果你因残疾需要在申请和招聘过程中获得便利，请发送邮件至 eric.hess@protective.com。此信息将被保密，并仅用于确定适合的便利措施。
请注意，上述邮箱仅适用于有残疾的申请人请求便利措施。一般性的就业问题不应通过此流程发送。
我们自豪地作为一家平等机会雇主，致力于包容性，并吸引、保留和发展多元化的人才队伍。
主要职责：
- 每天检查 T-Sheet 日历上的预定预约
- 按照分配的时间表前往经销商处
- 在经销商处领取钥匙，以便打开车辆进行安装
- 在极少数情况下，如果车辆停在狭窄空间内，需移动车辆
查看英文原文
The work we do has an impact on millions of lives, and you can be a part of it.
We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.
The Installer (StarGard) is responsible for servicing specific dealerships as assigned. They will complete program installations, repairs, maintenance tasks, and diagnose errors or technical problems that arise and determine what solution will be most effective.
Employee Benefits:
We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.
Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.
Accommodations for Applicants with a Disability:
If you require an accommodation to complete the application and recruitment process due to a disability, please email eric.hess@protective.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.
Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.
Essential Functions:
- Checks T-Sheet calendar daily for scheduled appointments
- Reports to the dealers per assigned schedule
- Picks up keys at dealership for the purpose of opening a vehicle for installation
- On rare occasions, moves vehicles if parked in a tight space with limited access for installation
- Ensures proper installation of program to avoid installation errors
- Communicates with dealer management regarding installation schedules
- Keeps lot at 100% completion with program installs (All inventory must be completed & installed by Friday of each week)
- Communicates to dealer management and home office regarding failed installations
- Labels and tracks all vehicles properly
- Always maintains a professional appearance and wears company uniform
New Dealer Launches:
- Travels to dealers for launch when required
- Drives and/or flies to designated launch locations
- Maintains a valid Real ID and/or travel passport
Education and Qualification Requirements:
- High school diploma or equivalent
- Valid driver’s license and proof of automobile insurance coverage
- Prior experience as a field service technician
- Proficient use of the following tools:
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- Wire Crimper
- Wire Stripper
- Power Drill
- Automotive Multimeter/Voltmeter
- Bit Set for Panel Removals
- Ability to travel and work according to a changing schedule
- Excellent time management skills
- Ability to problem-solve
- Strong communication skills and ability to convey information clearly and effectively for training purpose
Work Environment and Physical Requirements:
- Ability to drive between dealership locations to perform onsite installations and service tasks
- Ability to hear and talk, both in person and by phone
- Must be able to lift and carry up to 25 lbs. occasionally when transporting tools or materials
- Must be able to walk, stand, bend, kneel, crouch, reach with hands and arms, and stand for extended periods during installation work
- Ability to perform tasks in awkward or confined spaces, such as under dashboard or inside of trunk, for extended period to access wiring and panels
- Manual dexterity and fine motor skills sufficient to handle small components and operate precision hand tools, small wires, and connectors
- Ability to use a power drill and bit set for extended periods, which requires moderate grip strength, wrist stability, and upper body strength
- Capability to read and operate automotive multimeters/voltmeters, requiring visual acuity and hand-eye coordination safely and accurately
- Vision acuity required to include close vision, color vision, distant vision, and the ability to adjust focus
- Ability to grasp objects such as a telephone or computer mouse, finger dexterity to use a keyboard, calculator, and standard office equipment
- Ability to frequently sit for long periods of time