销售工程师 (东部加拿大)
Sales Engineer (Eastern Canada)
加入正在为人工智能时代构建遥测基础设施的公司。在 Cribl，我们与全球许多大型企业的 IT 和安全团队合作，包括财富 100 强中的一半，弥合 AI 抱负与基础设施现实之间的差距。作为遥测的 AI 平台，我们为客户提供了选择、控制和灵活性，以管理和分析人类和代理的遥测数据，使他们能够打造未来。
我们是增长最快的私营公司之一，也是巨大且快速发展的市场中的领先者。我们拥有全球员工，采用远程优先的工作方式，并基于一个简单的理念：软件是一项以人为本的业务。Cribl 是一个充满好奇心和协作精神的人可以发挥最佳水平、快速成长并展现真实自我的地方。
地点：多伦多或渥太华
**为什么你会喜欢这个职位**
作为解决方案工程师，你将帮助客户解决复杂环境中的困难数据问题，并深入了解安全团队的工作方式。
你将帮助客户理解他们的环境，定义正确的成功标准，并建立对实际可行方法的信心，而不是仅停留在幻灯片上。这需要工作两方面：主导发现过程，将技术能力与业务价值联系起来，以及在数据架构、集成和环境设计方面具备真正的深度。
**作为团队的活跃成员，你将…**
- 主导技术发现，了解客户的环境、需求、限制和成功标准。
- 设计符合真实架构和业务成果的定制解决方案。
- 全程负责观点（POV）和概念验证（POC）的执行，确保评估与既定成功标准保持一致。
- 直接与安全从业者建立信任，包括分析师、检测工程师和安全运营负责人，在讨论他们的工作流程而非仅数据管道时。
- 自己处理大部分技术问题和异议，对于边缘案例和最复杂的评估则引入专家。
- 与你的区域销售经理合作制定账户策略、机会规划和技术胜利策略。
- 在客户内部培养技术拥护者，并在决策需要时将关系扩展到第一位拥护者之外。
- 以纪律性执行技术销售流程，包括 CRM 清洁度、MEDDPICC 对齐、里程碑和跟进。
- 为团队其他成员提供你的专业知识
查看英文原文
Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next.
We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd.
Location: Toronto or Ottawa
**Why You'll Love This Role**
As a Solutions Engineer, you'll help customers solve hard data problems in complex environments, with real depth in how security teams work.
You will help customers understand their environment, define the right success criteria, and build confidence in an approach that works in practice rather than on a slide. That takes both sides of the job: leading discovery and connecting technical capability to business value, and bringing genuine depth in data architecture, integrations, and environment design.
**As An Active Member Of Our Team, You Will…**
- Lead technical discovery to understand a customer's environment, requirements, constraints, and success criteria.
- Design customer-specific solutions that combine parts of the platform to fit real architectures and business outcomes.
- Own POV and POC execution end to end, keeping the evaluation tied to agreed success criteria.
- Build credibility directly with security practitioners, including analysts, detection engineers, and security operations leaders, in conversations about their workflow and not just their data pipeline.
- Handle most technical questions and objections yourself, pulling in specialists for edge cases and the hardest evaluations.
- Partner with your Regional Sales Manager on account strategy, opportunity planning, and technical win strategy.
- Build technical champions inside accounts, and expand relationships beyond the first champion when the decision requires it.
- Run the technical sales process with discipline, including CRM hygiene, MEDDPICC alignment, milestones, and follow-through.
- Contribute your expertise to other teammates on your regional SE team.Up to 30% Travel
- We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours
**If You’ve Got It - We Want It**
- **Security depth -** For this opening, we are prioritizing security analyst workflow depth. (If you feel like you are a strong candidate with Observability or Telemetry Engineering depth, we'd still like to speak with you.)
- Hands-on experience in or experience working with a security analytics workflow, such as a SOC, detection engineering, threat hunting, or incident response, or experience supporting those teams as a technical resource.
- Working knowledge of SIEM and security analytics platforms and how security teams use them day to day, including where those workflows break down.
- Credibility you can point to: specific practitioner examples and an industry point of view.
- **Consultative and solution skills**
- Experience leading technical discovery and translating requirements into solution designs.
- Ability to design a well-architected system without being the expert in every part of it.
- Ability to learn the basics of unfamiliar technology quickly.
- Clear explanation of technical tradeoffs to practitioners and decision-makers alike, including handling objections.
- Good judgment under ambiguity.
- Leverages AI to maximize effectiveness in role
- Is Customer First Always-- thats our #1 value here and we live by it
- **Foundational technical fluency:**
- Senior-level experience in Sales Engineering, Solutions Architecture, or a similar customer-facing technical role.
- A working foundation in data movement, telemetry pipelines, logging, networking, or data architecture. Depth is welcome, but it is not what we optimize for and it can be built here.
- Experience running hands-on evaluations, POVs, or POCs in cloud, hybrid, and enterprise environments.
#LI-JK1
#LI-Remote
The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience.
In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the Cribl Corporate Bonus Program.
In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity.
Base Salary Range
$175,000—$210,000 CAD
**Bring Your Whole Self**
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at [cribl.io/about-us](https://cribl.io/about-us/).