高级客户经理 - 营销机构
Senior Account Manager - Marketing Agency
关于Huzzle
在Huzzle，我们连接优秀人才与英国、美国、加拿大、欧洲和澳大利亚的领先公司提供的顶级机会。我们的客户包括高增长的营销代理机构、SaaS公司和跨行业的数字平台，如MarTech、电子商务、金融科技和教育科技。与传统的外包模式不同，你将直接被安置在客户团队中，作为其有价值的长期成员。
职位类型：全职
合作方式：独立承包商
职位概述
我们正在寻找一位拥有5年以上美国营销代理机构经验的高级客户经理。这是一个面向客户的、以收入为导向的职位，你将负责关键客户，监督活动表现，并推动客户的长期增长。
你将成为客户与内部团队之间的桥梁，确保活动有效执行，同时识别扩展服务和增加客户价值的机会。
主要职责
- 管理营销代理机构客户组合，确保高留存率和满意度
- 作为客户的首要联系人，建立牢固的长期关系
- 监督跨渠道（Google Ads、Meta Ads、SEO、电子邮件营销、社交媒体）的活动执行
- 分析活动表现并向利益相关者提供洞察、报告和建议
- 识别并推动升级销售和交叉销售机会（额外服务、增加广告支出）
- 与内部团队（PPC、SEO、创意、内容）协作，确保活动成功
- 进行定期策略会议、季度业务回顾（QBR）和绩效更新
- 使用CRM和分析工具跟踪客户KPI、收入增长和客户健康状况
要求
- 在美国营销或数字代理机构中有5年以上客户管理经验
- 对数字营销渠道有深入了解（Google Ads、Meta Ads、SEO、电子邮件营销、CRO）
- 有管理多个美国企业客户账户的实操经验
- 具备强烈的商业意识，有收入增长和客户留存的记录
- 与美国客户和利益相关者有出色的沟通和演示能力
- 有使用CRM平台（HubSpot、Salesforce）和报告工具的经验
- 能够将营销数据转化为清晰、可操作的见解
- 高度有条理、积极主动且以结果为导向
福利
🌎 全远程职位（需在美国工作）
🚀 加入一家专注于美国市场的高增长营销代理机构
查看英文原文
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include high-growth marketing agencies, SaaS companies, and digital platforms across industries such as MarTech, eCommerce, FinTech, and EdTech. Unlike traditional outsourcing models, you’ll be placed directly with a client as a valued, long-term member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a Senior Account Manager with 5+ years of experience in a US-based marketing agency environment. This is a client-facing, revenue-focused role where you will manage key accounts, oversee campaign performance, and drive long-term client growth.
You will act as the bridge between clients and internal teams, ensuring campaigns are executed effectively while identifying opportunities to expand services and increase account value.
Key Responsibilities
- Manage a portfolio of marketing agency clients, ensuring high retention and satisfaction
- Serve as the primary point of contact for clients, building strong, long-term relationships
- Oversee campaign delivery across channels (Google Ads, Meta Ads, SEO, email marketing, social media)
- Analyze campaign performance and present insights, reports, and recommendations to stakeholders
- Identify and drive upsell and cross-sell opportunities (additional services, increased ad spend)
- Collaborate with internal teams (PPC, SEO, creative, content) to ensure campaign success
- Conduct regular strategy calls, quarterly business reviews (QBRs), and performance updates
- Track client KPIs, revenue growth, and account health using CRM and analytics tools
Requirements
- 5+ years of experience in Account Management within a US marketing or digital agency
- Strong understanding of digital marketing channels (Google Ads, Meta Ads, SEO, email marketing, CRO)
- Proven experience managing multiple client accounts with US-based businesses
- Strong commercial mindset with a track record of revenue growth and client retention
- Excellent communication and presentation skills with US clients and stakeholders
- Experience with CRM platforms (HubSpot, Salesforce) and reporting tools
- Ability to translate marketing data into clear, actionable insights
- Highly organized, proactive, and results-driven
Benefits
🌎 Fully remote role (US based)
🚀 Join a high-growth US-focused marketing agency working with leading brands
📈 Clear progression path into Account Director or Client Services Leadership
🎯 Performance-based incentives tied to client retention and revenue expansion
🧠 Ongoing training in digital marketing strategy, client success, and leadership
🤝 Direct placement with a global client—no outsourcing layers
Originally posted on Himalayas