客户经理 - 市场营销
Account Manager - Marketing
关于Huzzle
在Huzzle，我们为全球公司连接高绩效的B2B销售专业人士，这些公司分布在英国、美国、加拿大、欧洲和澳大利亚。我们的客户包括初创企业、数字机构和科技平台，涉及SaaS、MarTech、FinTech和EdTech等行业。我们将顶尖的销售人才匹配到全职远程职位，并直接雇佣到客户团队中，由Huzzle提供持续支持。
职位类型：全职
合作方式：独立承包商
职位概述
我们正在寻找一位以市场营销为重点的客户成功经理/客户经理，负责管理和拓展与关键客户的合作关系。这个远程职位结合了客户管理、客户成功和数字营销策略，确保客户从其营销举措中获得可衡量的结果。
理想的候选人了解数字营销、活动表现和客户关系管理，能够将营销洞察转化为推动客户满意度和留存率的可行策略。
主要职责
· 作为客户账户的主要联系人，建立牢固且长期的关系。
· 领导客户入职流程，确保营销策略和活动的成功实施。
· 监控和分析营销绩效指标，如活动结果、参与度、转化率和投资回报率。
- 与内部的营销、销售和创意团队紧密合作，为客户活动带来成功。
- 与客户定期进行策略会议、报告会议和绩效评估。
- 识别账户扩展、升级销售和交叉销售的机会。
- 主动解决客户需求，确保高满意度和留存率。
- 在CRM系统中准确记录客户沟通和活动进展。
要求
- 5年以上客户管理、客户成功或客户服务相关经验。
- 对数字营销策略有深入了解，例如付费广告、SEO、内容营销、电子邮件营销或线索生成。
- 有管理多个客户账户并取得可衡量成果的实绩。
- 优秀的沟通能力、关系建立能力和演示技巧。
- 强大的分析能力，能够解读营销绩效数据。
- 有在远程或分布式团队环境中工作的经验。
- 在营销机构环境中工作的经验是一个很大的优势。
福利
💻 全程远程：在家工作
查看英文原文
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a Client Success Manager / Account Manager with a marketing focus to manage and grow relationships with key clients. This remote role combines account management, customer success, and digital marketing strategy, ensuring clients achieve measurable results from their marketing initiatives.
The ideal candidate understands digital marketing, campaign performance, and client relationship management, and can translate marketing insights into actionable strategies that drive client satisfaction and retention.
Key Responsibilities
· Serve as the primary point of contact for client accounts, building strong and long-term relationships.
· Lead client onboarding and ensure successful implementation of marketing strategies and campaigns.
· Monitor and analyze marketing performance metrics such as campaign results, engagement, conversion rates, and ROI.
- Work closely with internal marketing, sales, and creative teams to deliver successful client campaigns.
- Conduct regular strategy calls, reporting sessions, and performance reviews with clients.
- Identify opportunities for account expansion, upselling, and cross-selling services.
- Proactively address client needs, ensuring high satisfaction and retention.
- Maintain accurate records of client communications and campaign progress in CRM systems.
Requirements
- 5+ years of experience in Account Management, Client Success, or Customer Success roles.
- Strong understanding of digital marketing strategies such as paid advertising, SEO, content marketing, email marketing, or lead generation.
- Proven experience managing multiple client accounts and delivering measurable results.
- Excellent communication, relationship-building, and presentation skills.
- Strong analytical skills with the ability to interpret marketing performance data.
- Experience working in a remote or distributed team environment.
- Experience working in a marketing agency environment is a strong advantage.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Originally posted on Himalayas