销售团队经理
Sales Team Manager
### **Thumbtack 帮助数百万用户自信地照顾自己的家。**
Thumbtack 是您需要的唯一应用，用于维护和改善您的家——从个性化指导到 AI 工具和一流的招聘体验。每天在美国每个县，人们都依靠 Thumbtack 完成紧急维修、季节性维护和更大的改进。我们帮助房主知道该做什么项目、何时做以及从我们不断增长的 30 万本地服务企业社区中聘请谁。如果做出影响激励了你，加入我们吧。想象一下我们将一起打造什么。
### **关于销售团队**
我们的核心是销售团队，旨在推动公司增长。我们专注于引进准备为客户提供卓越体验的顶级专业人士。我们与众不同之处在于我们的咨询式销售方法，这确保我们的专业人士深入了解我们的产品并长期留在我们身边。我们是一个正在扩展的销售组织，正在寻找准备与我们共同建设的有活力的领导者。
### **职位描述**
作为我们的销售经理，您将招募、培训和管理一支销售发展代表（SDR）或客户经理（AE）团队。您将担任教练和战略家，通过优化提案和流程，赋能您的团队达成关键绩效指标（KPI）并克服销售障碍。理想的候选人具备强大的销售经验，并理解与我们的专业人士建立信任和关系对于长期合作至关重要。在这个关键角色中，您将通过从销售对话中挖掘关键见解、测试新的数据源和流程，以及提高我们平台上专业人士的质量和数量，直接影响团队的成长和公司收入。
### **您将负责**
- **团队领导**：通过设定并实现雄心勃勃的团队目标，培养高士气、高绩效的销售文化。
- **辅导与发展**：对所有团队成员进行销售策略、脚本和流程的培训和指导，包括新员工和资深员工，特别是在远程环境中。
- **流程改进**：管理动态销售活动，优化团队生产力，并简化 SDR 或 AE 的工作流程和运营。
- **战略反馈**：向销售领导、运营和赋能团队提供直接反馈，以提高工作效率并识别关键的培训机会。
- **产品专业知识**：成为产品的专家，并清晰地传达它
查看英文原文
### **Thumbtack helps millions of people confidently care for their homes.**
Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.
### **About the Sales Team**
At our core, the Sales team is built to grow the company. We're focused on bringing in top-tier professionals who are prepared to offer an exceptional experience for our customers. What sets us apart is our consultative sales approach, which ensures our pros deeply understand our product and stay with us longer. We're a scaling sales organization on the lookout for dynamic leaders who are ready to build with us.
### **About the role**
As our Sales Manager, you will recruit, train, and manage a team of Sales Development Representatives (SDRs) or Account Executives (AEs). You'll serve as a coach and strategist, empowering your team to hit key performance indicators (KPIs) and overcome sales obstacles by optimizing pitches and processes. The ideal candidate has strong sales expertise and understands that building trust and rapport with our pros is crucial for long-term relationships. In this pivotal role, you will directly influence the team's growth and company revenue by surfacing key insights from sales conversations, testing new data sources and processes, and improving the quality and quantity of pros on our platform.
### **What you’ll do**
- **Team Leadership**: Cultivate a high-morale, high-performance sales culture by setting and achieving ambitious team goals.
- **Coaching & Development**: Train and mentor all team members, from new hires to tenured staff, on sales strategies, scripting, and processes, particularly within a remote environment.
- **Process Improvement**: Manage dynamic sales campaigns, optimize team productivity, and streamline the workflow and operations for SDRs or AEs.
- **Strategic Feedback**: Provide direct feedback to Sales Leadership, Operations, and Enablement to improve workflow efficiency and identify key training opportunities.
- **Product Expertise**: Become an expert in the product and clearly articulate its value to every professional.
- **Performance Management**: Consistently monitor and document team performance.
### **In order to be successful, you must bring**
- An expert in solution-based selling, able to align prospect goals and pain points with product solutions.
- A minimum of 3 years of sales experience, plus 2–3 years of direct people management experience leading a team of sales closers.
- Proven ability to motivate and influence a team, fostering a positive and collaborative sales environment.
- Expertise in creating scalable processes and Standard Operating Procedures (SOPs). Proficient with CRM and sales tools; Salesforce experience is a plus.
- Excellent verbal and written communication skills, with the ability to articulate product benefits and features clearly and persuasively.
- Highly organized, detail-oriented, and able to multitask effectively while remaining available and accessible to the team.
- Prior B2B, marketing, or advertising sales experience.
- Proficiency with Salesforce and Google Suite.
- A tech-savvy individual who quickly adapts to new tools.
Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.
Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.
Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: [recruitingops@thumbtack.com](mailto:recruitingops@thumbtack.com).
For information about how Thumbtack collects, uses, and shares personal information about job applicants, please see our [Job Applicant Privacy Policy](https://www.thumbtack.com/job-applicant-privacy-policy).
We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. [Check out our blueprint on how to spot the fakes.](https://careers.thumbtack.com/recruiting-scams)