解决方案工程师
Solutions Engineer
Infisical 是一个开源安全基础设施平台,工程师用它进行密钥管理、证书管理和特权访问管理。我们帮助开发者和组织每月安全地管理数十亿个密钥,包括应用配置、数据库凭据、证书等
我们从 Y Combinator、Google 和 Elad Gil 获得了 1900 万美元融资,我们的客户包括 Hugging Face、OpenRouter、LG 和 NVIDIA
加入我们,共同实现让所有开发者的安全工作变得更简单的使命——从密钥管理开始。我们正在寻找优秀的人才,一起构建适用于人工智能时代的开源安全基础设施栈
我们正在寻找
我们正在寻找一位杰出的解决方案工程师,帮助扩大 Infisical 的客户群,并确保从入职到长期成功的无缝产品体验
这是一个高影响力、面向客户的职位,你将与我们的 CEO、销售和工程团队紧密合作。你将在帮助组织采用 Infisical 方面发挥关键作用,通过展示技术价值、推动成功实施,并在客户账户中扩展产品使用
你将直接与 CEO、工程和销售团队合作:
- 与潜在客户进行概念验证,指导客户完成入职流程,或能够针对特定架构和用例推荐最佳实践
- 确保新客户顺利激活,感到满意,并解答所有问题
- 成为客户和业务领导的可信赖技术顾问
- 与客户经理协作,主导演示和发现通话
- 每天与客户交流,发现流程中的痛点和改进机会,了解客户需求,并向产品路线图提供反馈
- 理解用户旅程,并能引导 UX/DX 路线图
- 为客户的利益相关者举办网络研讨会和知识分享会
- 根据客户反馈改进文档和公开材料
总体而言,你在接下来的 18 个月里,将成为我们团队中决定性的重要成员,因为我们即将扩展到数千名客户
要求
- 在开发、系统工程或 DevOps 领域有相关经验(开源贡献者优先)
- 出色的书面和口头沟通能力——能够清晰地阐述技术概念
- 充满活力,具有高度的责任感,愿意在不确定的环境中工作
查看英文原文
Infisical is the open source security infrastructure platform that engineers use for secrets management, certificates, and privileged access management. We help developers and organizations securely manage billions of secrets every month including application configuration, database credentials, certificates, and more.
We’ve raised $19M from Y Combinator, Google, and Elad Gil, and our customers include Hugging Face, OpenRouter, LG, and NVIDIA.
Join us on a mission to make security easier for all developers — starting with secrets management. We’re looking to hire exceptional talent to join us in building the open source security infrastructure stack for the AI era.
What We’re Looking For
We’re looking for an exceptional Solutions Engineer to help grow Infisical’s customer base and ensure a seamless product experience from onboarding to long-term success.
This is a high-impact, customer-facing role where you’ll work closely with our CEO, sales, and engineering teams. You'll play a critical role in helping organizations adopt Infisical by demonstrating technical value, driving successful implementations, and expanding product usage across accounts.
You’ll be working directly with the CEO, engineering, and sales teams on:
- Running proof-of-concept with leads, guiding customer through onboarding, or being able to recommend best practices for specific architectures and use cases.
- Ensuring new customers are activated, happy, and have all of their questions answered;
- Becoming a trusted technical advisor to customer and business leaders.
- Working in tandem with account executives to lead demo & discovery calls.
- Talking to customers daily to find points of friction and potential improvement in any workflows, understanding customer's needs and provide feedback towards product roadmap.
- Understanding user journey and being able to guide UX/DX roadmap
- Hosting webinars and knowledge sharing sessions for customer's stakeholders.
- Improving documentation and public facing materials based on customer feedback.
Overall, you’re going to be one of the defining pieces of our team as we scale to thousands of customers over the next 18 months.
Requirements
- Prior experience in development, systems engineering, or DevOps (open source contributions are a plus).
- Strong written and verbal communication skills—able to clearly articulate technical concepts.
- High energy, high ownership mindset, and a willingness to operate in ambiguity.
- Based in the United States.
Bonus
- Familiarity with secret management tools or developer security platforms.
- Solid understanding of developer workflows and/or DevSecOps infrastructure.
- Prior experience in a startup or fast-scaling environment.
- Past involvement in developer communities or public speaking (webinars, talks, etc.).
- Experience in a customer-facing technical role (e.g., Solutions Engineer, Sales Engineer, DevRel).
- Experience supporting enterprise accounts and working with technical stakeholders.
How You’ll Grow
In this role, you’ll be instrumental in shaping how Infisical scales and serves thousands of customers:
- Drive technical success across a fast-growing customer base.
- Influence the short and long-term product roadmap based on customer needs.
- Help build out the future customer success and go-to-market teams & functions.
Team, Values & Benefits
Our team brings experience from companies like Figma, AWS, and Red Hat. We operate primarily as a remote team but maintain a strong presence in San Francisco, where we have an office. We also get together in person throughout the year for off-sites, conferences, and team gatherings.
At Infisical, we offer competitive compensation, including both salary and equity options. Additional benefits, such as a lunch stipend and a work setup budget, are available with more details to be found on our careers page.