医疗虚拟助理
Medical Virtual Assistant
这是一个远程职位。
仅限拉美地区候选人（西班牙语和英语双语）
我们正在寻找一位具有医疗经验且英语水平达到C1级的全职远程职位虚拟助理。该职位需要每周工作45小时。在此远程职位中，您的主要职责包括将患者数据录入文件、维护记录数据库、为患者安排预约，并通过电话收集患者健康评估信息。
职责：
· 主动确定处理特殊患者/紧急情况的解决方案
- 回应科室电话队列中的来电，并拨打外线电话与提供者和成员确认授权请求状态
- 准确地将授权请求和提交的文件录入授权系统
- 收集处理转诊和覆盖服务请求所需的所有必要文件
- 管理客服中心运营 – 呼入和呼出电话
- 预约安排 – 管理预约、重新安排和取消
- 创建并完成患者病历
请注意，作为独立承包商，您需负责向当地或州政府缴纳所有必要的费用（如所得税、社保、医疗保险等）。
要求
理想的候选人成熟、高度负责、对自己的日常任务感到自豪，能够有效地作为团队一员工作，并能独立工作。以下为必备条件：
· 熟悉医学术语和保险知识
- 1年以上医疗账户相关经验
- 英语水平达到C1级
- 网络速度100 MB+
- 自有设备（笔记本电脑或台式机和耳机）
福利
- 100%远程工作
- 结构化的工作时间表
- 奖金（出勤奖25美元，生产力奖50美元）
期待收到您的申请！
最初发布于Himalayas
查看英文原文
This is a remote position.
Only LATAM-based candidates (bilingual in Spanish and English)We are seeking a Virtual Assistant with Medical Experience and a high level of English proficiency (C1) for a full-time remote position. This role requires a 45-hour work week.In this remote position, your key responsibilities include entering patient data into files, maintaining a database of records, scheduling appointments for patients, and collecting information for patient health assessments over the phone.Responsibilities:
· Proactively determine solutions for handling unique patient/emergency situations
- Answer inbound calls from the unit phone queue and make outbound calls to providers and members regarding authorization request status
- Accurately enter authorization requests and submitted documents into the authorization system
- Obtain all necessary documentation required to process referrals and requests for covered services
- Manage Contact Center operations – Inbound and Outbound Calls
- Appointment Scheduling – Manage appointments, rescheduling, and cancellations
- Create and complete Patient Charts
Please note, as an independent contractor, you will be responsible for making all necessary contributions to your local or state government (such as income taxes, social security, health insurance, etc.).
Requirements
The ideal candidate is mature, highly responsible, takes pride in their everyday tasks, can function effectively as part of a team, and is able to work independently. The following are required:
· Knowledge of medical terminology and insurances
- 1+ years of experience in Medical Accounts
- English proficiency at C1 level
- Internet speed of 100 MB+
- Own devices (laptop or desktop and headset)
Benefits
- 100% remote job
- Structured work schedule
- Bonuses (25 USD for Attendance and 50 USD for Productivity)
We look forward to receiving your application!
Originally posted on Himalayas