企业客户经理

Job Description
Position Overview
The Enterprise Account Executive is responsible for driving revenue growth within a portfolio of strategic enterprise accounts, primarily organizations with annual revenues exceeding $3 million. This role serves as a trusted advisor to executive stakeholders, leveraging deep expertise in Association Management Software (AMS) and the broader Momentive Software portfolio to identify opportunities, solve complex business challenges, and expand customer partnerships.

The Enterprise Account Executive owns the full sales cycle and executes an expanded selling motion across multiple product lines, partnering cross-functionally to deliver measurable customer outcomes and long-term value.
Duties and Responsibilities

• Own and manage a portfolio of strategic enterprise

• Develop and execute comprehensive account strategies designed to drive retention, expansion, and net new revenue growth.

• Lead the full sales cycle, including prospecting, discovery, solution positioning, proposal development, negotiation, and close.

• Serve as a trusted advisor to executive and senior-level stakeholders within customer organizations.

• Leverage deep AMS expertise to understand customer business objectives and align Momentive's solutions to their evolving needs.

• Identify and pursue cross-sell and upsell opportunities across the full Momentive product portfolio through an expanded selling motion.

• Navigate complex buying processes involving multiple decision-makers, influencers, and procurement stakeholders.

• Partner closely with Customer Success, Solutions Engineering, Product, Marketing, and Professional Services teams to deliver a seamless customer experience and maximize customer value.

• Develop and maintain accurate pipeline, forecasting, account plans, and opportunity records within Salesforce, Salesloft and other tools.

• Maintain a strong understanding of industry trends, competitive dynamics, and emerging customer challenges within the association and nonprofit technology landscape.

• Consistently achieve or exceed assigned bookings, expansion, and retention targets.

• Track and achieve necessary core metrics and KPI's (daily, monthly, quarterly)

• Meet or exceed monthly, quarterly, and annual goals set by management

Qualifications

• 7+ years of successful B2B sales experience, preferably within SaaS environments, with a demonstrated history of exceeding quota attainment.

• Proven success managing complex enterprise accounts and executing consultative sales strategies.

• Experience selling into organizations with sophisticated stakeholder groups and extended sales cycles.

• Strong expertise in Association Management Software (AMS) solutions and the association or nonprofit sector preferred.

• Demonstrated ability to expand existing customer relationships through cross-sell and upsell motions across multiple product offerings.

• Experience engaging executive-level buyers and presenting business cases to senior leadership teams.

• Excellent communication, presentation, negotiation, and relationship-building skills.

• Highly self-motivated, strategic, and results-oriented with strong business acumen.

• Ability to thrive in a fast-paced, evolving environment while managing multiple priorities.

Preferred Skills

• Experience with Salesforce, Gong, Claude, proficient in Office 365 plus related sales technologies.

• Strong financial and business acumen with the ability to quantify business impact and ROI.

• Ability to analyze account trends and identify opportunities to increase customer adoption and revenue growth.

• Experience coordinating complex deal strategies across cross-functional teams.

• Deep understanding of SaaS solutions and ability to align product capabilities with enterprise-level customer needs

Additional Requirements:
· Up to 25% travel as needed
About Us
Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive’s cloud-based software and services to address their most pressing challenges – from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough – so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com.
Why Work Here?
At Momentive Software, we’re a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you’re looking for a place where your work matters and your ideas are valued, you’ll find it here.
Medical, Dental & Vision Benefits
401(k) Savings Plan with Company Match
Flexible Planned Paid Time Off
Generous Sick Leave
Inclusive & Welcoming Environment
Purpose-Driven Culture
Work-Life Balance
Commitment to Community Involvement
Employer-Paid Parental Leave
Employer-Paid Short-Term Disability
Remote Work Flexibility
Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.
Originally posted on Himalayas