教育协调员(西班牙语)
Education Coordinator (Spanish)
教育协调员对于Tutor Me Education的成功至关重要,负责实施和协调数百名学生的辅导项目,跟踪学生进展,并为家庭提供高质量的客户服务。教育总监必须高度有条理、反应迅速、善于沟通且高效。理想的候选人应熟悉技术,能用西班牙语与家庭沟通,并全面掌握K-12教学方法。
- 服务交付
- 确保为学生及其家庭有效提供优质的特殊教育学术服务
- 确保为我们的学生和学区合作伙伴提供项目和计划
- 管理课程安排,以有效配置课程并达成公司效率和使用目标
- 监控学生在个人和群体层面的学业进展
- 与相关方召开会议,审查进展,调整学术计划并更新注册
- 与学生和家长建立开放的沟通环境,确保积极有效的冲突解决
- 处理其他必要任务,以确保高质量的服务交付
- 行政管理
- 通过及时提交报告、认真做笔记和高效优先处理任务,积极支持并监督Tutor Me Education区域运营
- 在以远程为主的管理环境中无缝运作
- 为区域运营提供虚拟行政支持,包括接听电话、管理日常业务数据,并记录与学校、导师和员工沟通的详细笔记
- 确保时间管理符合公司和监管要求
- 全局视角
- 维持Tutor Me Education的运营卓越标准,包括人员、财务和学术标准
- 协助确保项目和计划的完美执行
Tutor Me Education是平等机会雇主。我们重视多样性,并致力于为所有员工创造一个包容的环境。我们不基于种族、肤色、宗教、性别、性取向、性别认同、国籍、年龄、残疾或其他任何受法律保护的特征进行歧视。所有合格的个人都鼓励申请,并将在就业考虑中不受这些特征的影响。我们致力于营造一个重视并促进多样性、公平和包容的工作环境。
查看英文原文
The Educational Coordinator is integral to the success of Tutor Me Education by implementing and coordinating tutoring programs for hundreds of students, tracking student progress, and providing quality customer service to families. The Educational Director must be highly organized, prompt, communicative, and efficient. The ideal candidate should feel at ease with technology, speaking to families in Spanish, and possess a thorough grasp of K-12 teaching methodologies.
- Service Delivery
- Ensure the effective delivery of outstanding Special Education academic services to students and their families
- Ensure delivery of programs and initiatives for our students and school district partners
- Manage class schedules in order to effectively staff sessions and meet company efficiency and usage targets
- Monitor student academic progress on both individual and groupwide scale
- Conduct conferences with stakeholders to review progress, adjust academic plans, and renew enrollments
- Foster an environment of open communication with students and parents to ensure positive and effective conflict resolution
- Handle other tasks as-needed to ensure high-quality services are delivered
- Administration
- Actively support and oversee Tutor Me Education Regional Operations through timely submission of reports, diligent note-taking, and efficient task prioritization
- Operate seamlessly in a remote-first management environment
- Provide virtual administrative support to Regional Operations including answering phones, managing daily business data, and logging detailed notes of communications with schools, tutors, and staff
- Ensure time management in compliance with company and regulatory requirements
- Big-Picture
- Maintain Tutor Me Education operational excellence standards including personnel, financial, and academic standards
- Help ensure flawless execution of programs and initiatives
Tutor Me Education is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected characteristics. All qualified individuals are encouraged to apply and will receive consideration for employment without regard to such characteristics. We are dedicated to fostering a workplace that values and promotes diversity, equity, and inclusion.
Requirements
Requirements
You meet the minimal qualifications if you have:
- A Bachelor’s Degree
- 2-3 years’ progressive career growth
- Experience working in a virtual operations, especially with large teams
- Proficiency in Microsoft Office and Google applications
- History of maintaining organized records, well-documented and prompt communications, and diligent notes
You are an ideal candidate if you are:
- Organized
- Effective and efficient time management, planning, and prioritization
- Ability to organize and manage multiple responsibilities with concise records of completed tasks
- Ability to prioritize and focus on key objectives, which may change from month to month depending on school year cycle
- Ability to work autonomously and independently without extensive oversight while tracking and completing both short- and long-term projects
- Communicative
- Prompt and clear communications in virtual and in-person environments
- Ability to follow communication templates effectively
- Proficient in using all communication media including phone calls, text messages, extensive emails, and video meetings via Google Meet and Zoom, among others
- Personable
- Professional and approachable demeanor to allow for school rapport-building
- Ability to build engagement and trust in virtual relationships, whether with customers or with team members
- Ability to build, manage and grow virtual relationships with customers, employees, and business partners (e.g. local schools)
- Enjoy building relationships with stakeholders of all types
- Agile Learner
- Able to adapt approach and demeanor to fit the situational context and handle ambiguity
- Able to acquire new skills as required, and take direction and feedback in a professional and constructive manner in order to focus on continuous improvement
- Comfortable working in an environment focused on continuous learning and ongoing cycles of improvement
- Dedicated to meeting the expectations and requirements of internal and external customers in the ever-changing landscape that is post-pandemic education services
Benefits
PTO
Performance Bonus
Originally posted on Himalayas