人力资源顾问
HR Consultant
关于Gusto
在Gusto，我们致力于推动小型企业经济的发展。我们处理复杂的工作——薪资、健康保险、401(k)计划和人力资源——让业主能够专注于他们的技艺和客户。我们的团队分布在丹佛、旧金山和纽约，我们为全国超过50万个小企业提供支持，并打造一个反映我们服务人群的职场。
所有全职员工都将获得具有竞争力的薪资、福利和股权（RSUs）——因为每一位参与构建Gusto的人都应分享其成功。具体薪酬金额根据职位、级别和地点而定。了解更多关于我们的全面奖励理念。
人工智能是Gusto工作中不可或缺的一部分。我们期望所有团队成员积极使用与其职位相关的AI工具，并随着技术的发展不断提升自己的熟练度。AI经验要求因职位而异，将在面试过程中进行评估。
关于该职位：
作为人力资源顾问，你将代表Gusto为指定的小型企业客户提供人员运营支持。在这个职位中，你将在动态且具有挑战性的环境中表现出色，运用你对优化和改进流程与实践的热情。你将擅长利用前沿技术和系统来提高所支持组织的效率。
关于团队：
Gusto正在不断增长和扩展！随着我们的业务扩展并变得更加复杂，我们正在以新的和不同的方式帮助我们的客户实现成功。加入我们的团队，成为我们支持客户人力资源需求旅程的一部分。
以下是你的日常职责：
- 带领你所支持的组织实现人员目标，包括吸引、招聘和入职优秀人才，培养和留住员工，以及实现帮助公司保持合规的目标。
- 影响支持短期和长期业务目标的业务和人才计划，包括推动促进高绩效和运营卓越的实践。
- 与管理层和员工保持有效沟通；就绩效管理相关事宜提供指导和建议，对风格和行为提出反馈以提高员工生产力和参与度。
- 通过评估组织能力进行战略性人力规划；识别能力和人才缺口，确保人员资源的发展；并引入继任计划。
- 识别并转化当前和未来的业务需求
查看英文原文
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**About Gusto**
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.
All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our [Total Rewards philosophy](https://gusto.com/about/careers/total-rewards).
AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.
**About the Role:**
As a HR Consultant, you will drive people operations for designated small business clients on behalf of Gusto. In this role, you will excel in dynamic and challenging environments, applying your passion for developing and refining processes and practices. You will be skilled at leveraging cutting edge technology and systems to drive efficiency within the organization you support.
**About the Team:**
Gusto’s is growing and scaling! As our business scales and becomes more complex, we’re helping our clients in new and different ways to help them find success. Join our team to be part of our journey to support our clients HR needs.
**Here’s what you’ll do day-to-day:**
- Lead the organizations you support to achieve People objectives, including attracting, hiring and onboarding great talent, developing and retaining staff, and achieving goals around helping companies stay compliant.
- Influence business and talent initiatives that support short and long-term business goals, including driving practices that enable high performance and operational excellence.
- Initiate and maintain effective communications with leadership and employees; provide coaching and guidance on matters related to performance management, offer feedback on style and behaviors to improve employee productivity and engagement.
- Engage in strategic workforce planning by assessing organizational capabilities; identify competency and talent gaps, ensure development of people resources; and introduce succession planning.
- Identify and translate current and future business needs into a comprehensive People Plans.
- Provide organizational development support through interventions such as organization design, development solutions, leadership coaching, and proactive change management.
- Serve as the primary point of contact for assigned clients.
- Process and maintain client HR data, including employee onboarding and offboarding, help administer payroll, benefits, and other HR functions, and ensure clients stay up-to-date on HR regulations and compliance requirements.
- Provide excellent customer service
**Here’s what we're looking for:**
- 4-8 years of HR experience as a People Operations Specialist and/or HR Generalist across various industries and scales.
- Excellent communication skills, capable of clearly and concisely conveying information to employees at all levels.
- Strong proficiency with cutting edge technology across the workplace and high level of comfort in quickly adopting new technology.
- Proficiency with HR software, Google Suite, and modern productivity tools (Slack, Asana, Zoom, etc.)
- Ability to manage multiple stakeholders and competing priorities, demonstrating urgency and adaptability to changing business needs.
- Significant experience with workforce analytics, using data and reporting to drive strategic decisions.
- Demonstrated agility and ability to thrive in ambiguous, fast-paced, and dynamic environments.
- Ability to maintain confidentiality and handle issues ethically and with integrity.
- A perpetual learner who strives for excellence while remaining laser focused on our mission to help clients thrive
Our cash compensation amount for this role is between $98,000 - $115,000/year in Denver and most other major cities, and between $119,000 - $140,000/year for New York & San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.
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Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately **2-3 days** per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.
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Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out [this form](https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform) and a member of our team will get in touch with you.
Gusto takes security and protection of your personal information very seriously. Please review our [Fraudulent Activity Disclaimer](https://gusto.com/about/careers/fraudulent-activity-disclaimer).
Personal information collected and processed as part of your Gusto application will be subject to [Gusto's Applicant Privacy Notice](https://gusto.com/about/careers/applicant-privacy-notice).