项目经理
Project Manager
成为伟大事业的一部分！
Synchrony Group 是一家总部位于宾夕法尼亚州韦斯特切斯特的独立公司网络。
在 Synchrony，我们致力于为医疗传播行业提供最高质量的产品和服务。我们的愿景是为客户创造最大价值，为团队成员提供最多机会，同时共同努力改善患者的生活。我们是战略规划、开发和执行最佳项目方案的领导者，这些方案能够解决医疗需求，最大化战略目标，并做出重要的科学和临床贡献。我们对客户、医疗专业人员和患者的成果改进充满热情和承诺，这推动我们在每件事上都超越期望。
Synchrony 由医学科学、临床、创意、商业和行业专家组成。Synchrony Healthcare Communications 专注于品牌和疾病状态的营销/推广活动和计划。我们的团队体现了我们对卓越的承诺——我们聪明、热情且有动力。我们通过整合不同个体的技能、经验和观点，在尊重和相互支持的环境中实现无与伦比的成果。最重要的是，我们热衷于改变世界，改善患者的生活。
我们的成功建立在团队的基础上，我们一直在努力加强这个基础。我们不仅寻找最优秀的人才加入我们，还创造一个员工受到尊重并被鼓励成长的工作环境。
你是否希望成为伟大事业的一部分？我们期待与你见面！
项目经理（PM）根据严格的截止日期和预算计划、执行并完成项目。PM 负责定义和沟通项目时间表、资源和预算，并在整个项目生命周期中监督质量控制。PM 获取资源并协调团队成员以及第三方承包商或顾问的工作，以按照计划交付项目，并全面了解与项目或活动相关的所有策略的状态和时间表。PM 应向团队成员传达项目知识和更新信息，并积极主动地识别潜在风险，实施解决问题的策略，以保持预定的时间表和预算。
职位职责
项目规划和管理
查看英文原文
Be part of something great!
Synchrony Group is an independently owned network of companies, headquartered in West Chester, PA.
At Synchrony, we are dedicated to providing the highest quality products and services in the medical communications industry. Our vision is to create the highest value for our clients and the most opportunity for our team members, while working together to improve the lives of patients. Collectively, we are leaders in strategic planning, development, and execution of best-in-class programs that address medical needs, maximize strategic objectives, and make significant scientific and clinical contributions. Our passion and commitment to improving outcomes for our clients, healthcare professionals, and patients drives us to exceed expectations in everything we do.
Synchrony consists of integrated groups of medical-scientific, clinical, creative, commercial, and industry experts. Synchrony Healthcare Communications specializes in branded and disease state marketing/promotional campaigns and initiatives. Our teams reflect our commitment to excellence—we’re smart, enthusiastic, and driven. We align the skills, experiences, and perspectives of diverse individuals to achieve unparalleled results in an environment of respect and mutual support. Above all, we are passionate about changing the world and improving the lives of patients.
Our success is built on the foundation of our team, and we’re always striving to strengthen our foundation. More than just seeking out the best and brightest to join us, we also create a work environment in which employees are respected and encouraged to grow.
Are you looking to be part of something great? We’d like to meet you!
The Project Manager (PM) plans, executes, and finalizes projects according to strict deadlines and within budget. The PM leads the effort to define and communicate project timelines, resources, and budget and oversees quality control throughout the project’s lifecycle. The PM acquires resources and coordinates efforts of team members and third-party contractors or consultants in order to deliver projects according to plan and has comprehensive knowledge of the status and timelines for all tactics associated with a project or campaign. The PM should communicate project knowledge and updates to team members and take a proactive approach to identifying potential risks and implement problem-solving tactics to maintain predetermined timelines and budgets.
Job Duties
Project Planning and Management
· Maintain an understanding of client business, objectives, and tactics
· Coordinate proposal/new business presentation trafficking and deliverables
· Cultivate understanding of company project process and procedures
· Review and contribute to project briefs and initiate project kick-offs
· Set and reinforce project expectations of team members and vendors
· Develop detailed project plans and timelines adhering to company process, including breakdowns of individual team tasks
· Evaluate available resources and assign billable work to internal team members or obtain external supplemental resources as needed
· Assume responsibility for tracking and maintaining timelines and delivery of all projects throughout all project stages with internal team and external resources
· Develop internal project status reports and conduct weekly team project review meeting
· Route documents and next-step directions to team in a timely manner to maintain efficient completion of deliverables
· Monitor team progress to identify potential delays and proactively call team meetings to resolve queries and provide additional direction
· Regularly maintain ongoing project-related communication with core team, client, and external resources
Financial Management and Tracking
· Enter and maintain project budgets and billing schedules in company financial system
· Evaluate project progress against contracted billing schedules and initiate AR invoice requests
· Maintain cost-to-complete estimate report for active projects
· Complete internal invoice forecasting on monthly basis
· Create monthly client accrual reports
· Track budgets of active and completed jobs against total yearly client budgets
· Monitor project status and notify Account Services of budget risks or out-of-scope financial impacts
· Review project labor and expense reports to identify incorrectly recorded project hours or expenses, potential performance efficiency issues, and possible out-of-scope project hours and address with Account Services team
· Perform budget reconciliations at the completion of all projects
· Assist Senior PM and Account Services team in troubleshooting client financial questions and discrepancies
Account Management Support
· Support the Account Services team in delivering any and all project-related updates to the client, including but not limited to financial, timeline, and client status review/updates
· Assist Account Services in determining and refining project specifications, and developing proposal cost and timeline estimates based on these specifications
· Assume a client-facing role as appropriate to discuss project timelines, budgets, or updates
· Serve as the primary client contact when the Account Services team member is traveling, out of the office, or unable to respond to the client
· In coordination with the Account Services team, ensure that all client requests receive timely responses and are initiated with the team, completed, and delivered to the client in a timely manner
Quality and Risk Control
· Ensure that all quality control measures (eg, editorial review, graphics review) are completed
· Initiate and maintain electronic files for all projects
· Ensure all project specifications sold are being met and delivered to meet or exceed client expectations
Key Competencies
· Professional behavior and confidence
· Ability to manage outcomes to win-win resolution
· Ability to present ideas and support rationale to internal and external teams in an effective manner
· Expert communicator both verbally and in writing
· High level of integrity, confidentiality, and accountability
· Well-developed professional communication skills, including written and interpersonal
· Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and management skills
· Proactive, solution-oriented approach to project management
· Highly developed organizational skills and attention to detail and timelines
· Ability to coordinate and execute multiple tasks in a fast-paced environment to serve many therapeutic teams and meet project goals
· Capability to adhere to structure while maintaining ability to be flexible, creatively problem-solve, and be decisive
· Ability to identify key issues; creatively and strategically overcome challenges or obstacles
· Sound analytical thinking, planning, prioritization, and execution skills
· Proficiency in Microsoft (MS) Word, Excel, PowerPoint applications
· Ability to master various content management systems
· Desire to meet professional goals and acquire new skills
Requirements
· Bachelor's degree
· 2 years’ related experience (experienced in digital process and timeline creation as it relates to websites, emails, digital banners, etc.)
Preferred Skills/Experience
· Agency experience
· Knowledge of medical/pharmaceutical industry marketing requirements and restrictions
· Experience with electronic project management software
Working Conditions
· Ability to commit to extra and/or nontraditional hours as client needs require
Synchrony places high value on the well-being of its employees; therefore, Synchrony team members are eligible for a comprehensive array of benefits, including competitive salaries, generous paid time off, excellent health insurance, family leave, and a 401(k) plan with employer matching.
All your information will be kept confidential according to EEO guidelines.
EOE. Synchrony is not able to provide visa sponsorship for this role.