培训师，Velocity
Trainer, Velocity
职位描述：
培训师 I 通过交付既定的培训模块、组织入职培训并协助制作教学材料来支持学习计划。该职位确保员工了解核心金融科技流程、工具和监管要求。
职责：
- 根据提供的课程大纲，开展面对面或虚拟的授课培训。
- 协助高级培训师开发和更新培训内容和操作指南。
- 进行基础测试、小测验和评估，以衡量学习成果。
- 为需要额外指导的客户提供一对一辅导和支持。
- 维护培训记录，确保文档准确且及时更新。
- 协助后勤工作，如安排日程、跟踪出勤率和准备材料。
- 收集学员反馈并报告改进建议。
要求：
- 本科及以上学历或同等经验。
- 1–2 年在银行或相关金融科技领域的培训、客户服务或运营经验。
- 具备良好的沟通和演讲能力。
- 基础的金融科技概念理解，如数字支付、合规基础、KYC 或客户运营。
- 能够快速学习新系统和流程，注重细节，擅长行政任务。
- 优先考虑有 LMS 工具、在线学习平台或工作流系统经验者。
- 能够进行最多 30% 的差旅。
作为一家具有前瞻性的软件供应商，Computer Services, Inc.（CSI）通过开放灵活的技术帮助社区和区域金融机构解决客户需求。除了其获奖的核心银行平台外，还包括最新的贷款、数字银行、支付、金融犯罪预防和网络安全技术。依托 60 年来个性化的服务记录，CSI 正在塑造银行业未来，并赋能客户与竞争对手抗衡。有关 CSI 的更多信息，请访问
CSI 为员工提供富有挑战性和成就感的职业机会。在确定薪资时，我们会综合考虑您的技能、资质、经验和所在地区等因素。除具有竞争力的薪资外，该职位还根据个人和业务表现有资格获得激励奖金。我们还提供全面的福利。有关我们福利的更多信息，请访问：福利摘要
CSI 是平等就业机会雇主
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Job Description:
The Trainer I supports learning initiatives by delivering established training modules, facilitating onboarding sessions, and assisting in the creation of instructional materials. This role ensures employees understand core fintech processes, tools, and regulatory requirements.
Responsibilities:
- Deliver instructor-led training sessions (virtual or in-person) based on provided curriculum.
- Support senior trainers in developing and updating training content and job aids.
- Conduct basic assessments, quizzes, and evaluations to measure learning outcomes.
- Provide 1:1 coaching and support to clients needing additional guidance.
- Maintain training records and ensure documentation is accurate and up to date.
- Assist with logistics such as scheduling, tracking attendance, and preparing materials.
- Gather learner feedback and report improvement suggestions.
Requirements:
- Bachelor’s degree or equivalent experience.
- 1–2 years of experience in training, customer service or operations in banking, or related fintech roles.
- Strong communication and presentation skills.
- Basic understanding of fintech concepts such as digital payments, compliance basics, KYC, or customer operations.
- Ability to learn new systems and processes quickly. Detail-oriented and comfortable with administrative tasks.
- Preferred: Experience with LMS tools, e-learning platforms, or workflow systems.
- Able to travel up to 30% of the time.
As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional financial institutions solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit
CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary
CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at and we will work with you to meet your accessibility needs.
For applicants residing in California, please read Privacy Notice for California Residents | CSI (csiweb.com)
Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.
Originally posted on Himalayas