资深增长设计师
Staff Growth Designer
资深增长设计师
你好，我是Lais Celem，Jane的产品设计经理兼团队负责人。我在Jane工作了将近4年，我带领的团队负责客户与Jane的初次体验。从注册开始，到入职、设置和数据导入，我的团队专注于让Jane易于选择、上手和成长。早期体验对我们帮助帮助者的核心使命至关重要，因为当诊所早期感到自信和支持时，他们就能花更多时间照顾人们。
工作之外，我有两个小宝贝，还有一只非常开心的狗，住在世界级攀岩胜地附近。每年我还会用一个月的时间和家人一起在巴西工作。Jane的灵活性让我能够在家中全情投入，同时还能承担有挑战性且有意义的工作。这种平衡，加上对专业能力和关怀的高标准，让我对我们在构建的东西充满热情。
我们正在组建一个新的激活团队，以解决Jane面临的复杂且影响深远的挑战。这个资深增长设计师职位将塑造诊所发现Jane、注册以及快速实现真正价值的方式，让他们从第一天起就确信选择Jane是正确的。这是一项意义深远、影响广泛的事业，核心是大量的探索和实验。
我们希望你带来的影响
- 通过深入的用户研究和真实的行为数据来支持我们的帮助者，从而理解什么真正帮助诊所实现价值，以及什么阻碍了他们。
- 提升客户与Jane的体验质量，从他们注册的那一刻起，持续到最初的90天。
- 减少最初阶段的摩擦和流失，让更多诊所达到“这就是它”的时刻并留下来，提高激活率和留存率。
- 与产品组织中的各个团队紧密合作，设计一个连贯、具有前瞻性的激活体验，随着Jane的成长而扩展。
- 负责并推动一组激活指标，以数据驱动的心态进行设计，让数据指导你的深入方向、交付内容和下一步尝试。
- 在关键时刻展现领导力，协调利益相关者，设计并运行实验，并通过讲故事的方式让团队充满信心和关怀地跟随。
我们所需的背景经验
- 在SaaS或类似复杂环境中拥有8年以上的产品设计经验。
- 有设计增长方面的实际经验，包括行动号召、转化率优化等。
查看英文原文
STAFF GROWTH DESIGNER
Hi, I'm Lais Celem, a Product Design Manager and Group Lead at Jane. I've been at Jane for almost 4 years, and I lead the teams responsible for the very first experiences our customers have with Jane. From the moment someone signs up, through onboarding, setup, and data import, my group focuses on making Jane easy to choose, settle in and grow. That early experience matters deeply to our mission to help the helpers, because when clinics feel confident and supported early, they can spend more time caring for people.
Outside of work, I'm raising two small kids, wrangling a very happy dog, and living near world-class climbing. I also spend a month each year working from Brazil with my family. Jane's flexibility lets me show up fully at home while still taking on ambitious, meaningful work. That balance, combined with a high bar for craft and care, is what keeps me energized about what we're building.
We're forming a new Activation team to tackle a complex and highly impactful challenge for Jane. This Staff Growth Designer role will shape how clinics discover Jane, sign up, and reach real value fast, so they feel confident that Jane was the right choice from their very first day. It's meaningful work with real reach, and a lot of discovery and experimentation at the heart of it.
What impact we're looking for you to make
- Advocate for our helpers by grounding decisions in thoughtful user research and real behavioural data, so we understand what actually helps clinics get to value and what gets in their way.
- Elevate the quality of the experience customers have with Jane, from the moment they sign up through their first 90 days.
- Reduce friction and drop-off in the earliest moments, so more clinics reach their "this is it" moment and stay, improving activation and retention.
- Collaborate closely with teams across the product organization to design a cohesive, forward-thinking activation experience that scales with Jane's growth.
- Own and move a set of activation metrics, designing with a data-driven mindset, and letting the data guide where you dig in, what you ship, and what you try next.
- Step into leadership moments by aligning stakeholders, designing and running experiments, and using storytelling to bring teams along with confidence and care.
What experience we need
- 8+ years of product design experience in a SaaS or similarly complex environment.
- Demonstrated experience designing for growth, including activation, onboarding, and conversion funnels, with a strong sense of what moves the metrics that matter.
- Experience designing and running experiments, reading data and turning what you learn into clear, confident design decisions that improve product outcomes.
- Fluency with modern design tools and comfort working iteratively in close collaboration with product managers, engineers, data partners, and other designers.
- A genuine curiosity for AI and a habit of putting it to work in your day to day, whether that's prototyping ideas faster, making sense of research, finding patterns in data, etc.
More About Jane
Jane is a founder-led, high-growth SaaS company with a remote-first team working across Canada, the US, and the UK, united by our mission to help the helpers.
We build the products and tools that thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities. That level of impact means every person at Jane plays an important role in how we show up for our customers. We're all responsible for being deeply connected to their needs, obsessed with improving their experience, and proud of the difference our work makes in their day-to-day lives.
Jane is growing fast, and that growth brings exciting challenges that call for adaptability, resilience, learning agility, and humility. We're proud of what we've built and quick to admit what we don't know yet. We listen, learn, and adjust as we go. More than 70,000 businesses run on Jane which has 250,000+ practitioners interacting with our product on a daily basis and growth is continuing to accelerate.
Our goal isn't just delivery - it's delight. We move quickly, communicate openly, and solve real problems together. If you're energized by ambiguity, motivated by impact, and eager to learn with others, you'll thrive at Jane.
Compensation & Benefits
At Jane, we’re committed to paying fairly, clearly, and above all, paying for growth. This role has an annual salary range of $144,000 to $225,000. While that is a large range, it is intentional. It reflects the full growth journey someone might take in the role, from developing skills early on to becoming highly proficient and ultimately achieving excellence.
Most new hires join at the accomplished stage, which for this role represents an annual salary of $180,000. A starting salary below this typically indicates a candidate with strong potential who is still developing key skills. Salaries above this usually apply to existing team members who have made a significant impact and bring deep Jane-specific knowledge.
We believe in paying for growth. You’ll have regular career development conversations with your manager and your compensation will grow as you gain experience and contribute meaningfully to our mission.
Paying clearly is one of our compensation fundamentals. Watch this https://vimeo.com/880258361 short video to learn how our salary bands are set. You’re also encouraged to ask questions about compensation at any point during the interview process.
We also offer a comprehensive benefits package. You can learn more about it here https://jane.app/documents/hiring/jane_benefits_overview.pdf!
Jane takes job scams and candidate fraud seriously. Jane will only contact you from an @jane.app http://jane.app email address. We'll never contact you from a personal email, ask for payment, or request purchases during the hiring process. If something doesn't seem right, please reach out to us at hiring@jane.app before sharing any personal information.
Jane takes job scams and candidate fraud seriously. Jane will only contact you from an @jane.app http://jane.app email address. We'll never contact you from a personal email, ask for payment, or request purchases during the hiring process. If something doesn't seem right, please reach out to us at hiring@jane.app before sharing any personal information.