销售工程负责人
Sales Engineering Lead
L3Harris致力于招聘和培养高绩效人才,他们对所从事的工作充满热情。我们的员工在共同致力于客户使命和职业成长方面高度一致。L3Harris提供一个包容、富有成效的环境,旨在赋能员工并促进工作与生活的成功。我们文化的核心是坚定不移的价值观、对社区的奉献以及对每项工作的卓越承诺。
L3Harris是国防科技领域的值得信赖的颠覆者。始终牢记客户的任务关键需求,我们的员工提供端到端的技术解决方案,将空间、空中、陆地、海上和网络领域连接起来,以保障国家安全。
**职位简介**
销售工程师通过构建技术稳健、运营对齐的解决方案架构,支持澳大利亚的销售、客户管理、业务开发和捕获团队,从而增强客户偏好并推动销售成功。该职位注重将深入的技术洞察力与实际演示能力相结合,帮助打造满足客户需求和运营需求的差异化解决方案。
销售工程师在销售捕获周期早期通过集成子系统和产品来开发系统架构,并通过持续的客户互动和反馈不断优化这些解决方案。该职位还协助撰写白皮书、响应RFx,并作为销售/业务开发与工程团队之间的桥梁——通过更清晰的沟通和明确的客户需求缩短销售周期。
销售工程师将支持澳大利亚/新西兰的MCC销售活动,以及亚太地区国家的销售和业务开发活动,以支持亚太地区区域销售总经理。对于复杂的演示,销售工程师提供技术和现场设置、操作及故障排除支持,以确保引人入胜的客户体验。
**该职位将涉及的工作内容**
- 与销售团队合作,并陪同他们参加客户会议,以了解需求并指导客户经理设计技术解决方案。
- 协助客户经理和CS贸易与活动团队进行贸易展的规划、协调和现场技术参与。
- 通过利用L3Harris完整的通信系统产品组合,将客户挑战转化为解决方案机会,设计差异化的系统架构。
- 提供面向客户的解决方案
查看英文原文
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
**About the role**
The Sales Engineer supports the Sales, Account Management, Business Development, and Capture teams across Australia by crafting technically robust, operationally aligned solution architectures that strengthen customer preference and drive sales success. This role focuses on combining deep technical insight with hands on demonstration capability to help shape differentiated solutions that meet customer missions and operational needs.
The Sales Engineer develops system architectures by integrating sub-systems and products early in the Sales Capture Cycle, refining these solutions through continuous customer engagement and feedback. The role also assists with whitepapers, RFx responses, and serves as a conduit between Sales/BD and Engineering teams—shortening the sales cycle through clearer communication and well defined customer requirements.
The Sales Engineer will support MCC sales activity in Australia/New Zealand as well as APAC nations in support of the APAC Regional Managing Director Sales and Business Development. For complex demonstrations, the Sales Engineer provides both technical planning and hands on setup, operation, and troubleshooting support to ensure compelling customer experiences.
**What role will involve**
- Partner with the Sales Team and accompany them to customer meetings to understand requirements and guide Account Managers in architecting technical solutions.
- Support Account Managers and the CS Trade & Events Team with trade show planning, coordination, and on site technical engagement.
- Convert customer challenges into solution opportunities by leveraging the full L3Harris Communications Systems portfolio to design differentiated system architectures.
- Deliver customer facing solution content, including PowerPoint presentations, demonstrations, and technical white papers.
- Advise Sales on Level of Effort (LoE) for proposed solutions to inform customer budgeting and decision making.
- Assist in opportunity qualification and contribute to the broader Sales Capture Process.
- Administer and track Provisional Work Authority (PWA) budgets and associated work scope.
- Engage with Product Line Management to stay current on product roadmaps and provide timely technical guidance to Sales and customers.
**What you’ll bring**
- Extensive, proven experience in the relevant functional area, demonstrating strong technical knowledge and practical application gained through hands‑on roles both within Public Safety/P25 systems and Tactical defence industries.
- Recognized subject-matter expertise within the discipline, with the ability to support or lead work requiring broader project management understanding.
- Typically requires 6+ years of relevant professional experience, with advanced or specialized experience considered highly valuable.
- Formal education (e.g., Bachelor's or Graduate Degree) is beneficial but may be offset by significant industry experience and demonstrated capability.
**Preferred Additional Skills:**
- Customer‑focused mindset with strong communication skills across technical and business audiences.
- Demonstrates strong work ethic, sound business ethics, and effective collaboration as a team player.
- Proficient in English business/technical writing and capable of producing clear system architecture and block diagrams.
- Skilled at assessing issues quickly, providing direction, and taking proactive ownership to drive resolution.
- Self‑motivated, independent worker with the ability to deliver results with minimal guidance.
**About L3Harris Australia**
L3Harris has provided advanced technology solutions to government and commercial customers across Australia for more than 25 years. L3Harris has facilities in all major cities and employs over 500 people.
L3Harris in Hamilton is part of our Mission Critical Communications business and a world leader in ground tactical and airborne mission communication solutions and a global provider of ground-based C4 systems and transportable SATCOM terminals. We are focused on delivering advanced systems to meet the needs of our customers, uniting multiple fo
**A few of our employee benefits are:**
- An additional week of leave per annum plus the option to buy or sell up to 2 weeks additional annual leave.
- Salary continuance insurance (SCI pays 75% of your base salary and bonus for up to 2 years)
- Flexible working hours and patterns depending on location
- Discounted private health insurance
- Life & Total Permanent Disability Cover
- Novated Car Leasing
- Company supported professional development programs
- Retail Reward programs
- 9 day fortnight working pattern
**Important to know**
Due to the nature of our work many our roles require an Australian citizenship and will require the successful candidate to successfully apply and hold an Australian Defence Security Clearance and/or be assessed to work with ITAR information. Please answer the pre-screening questions upon applying for this assessment.
For more information or a confidential discussion, please contact our Talent Acquisition team at [recruitment@aus.L3Harris.com](mailto:recruitment@aus.L3Harris.com)
L3Harris respectfully requests no agency submissions at this time.
As an equal opportunities employer, L3Harris is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.