设计经理 - 核心体验
Design Manager - Core Experiences
当苹果开发最初的Macintosh时，这个团队不仅仅是设计一台新电脑。他们是在建立一种与电脑交互的新语言：窗口、菜单、图标、指针、拖动、选择。许多这些想法在其他地方已经存在，但真正的成就是将它们转化为一种人们能够理解并能在不同应用间迁移的连贯语言。
我们正处在界面演进的另一个重要时刻。软件可以越来越理解用户的意图，进行对话，适应变化，预判需求，并代表用户采取行动。这为我们重新思考几十年来定义产品设计的一些假设提供了机会。
在Mercury，我们不只是想在为另一个时代设计的界面上添加AI。我们希望有意识地提升Mercury的使用体验，创造智能而不难理解、主动而不侵扰、独具Mercury特色的产品体验。
你将领导负责Mercury核心体验的产品设计师，并确立我们的界面随着软件可能性变化而演进的观点。你将与产品、工程和设计系统紧密合作，将新兴的交互理念转化为可复用的模式，同时打造一个以卓越产品思维和工艺著称的团队。
我们的设计团队有40多人，他们热爱通过设计解决复杂问题，并同样热衷于培养、指导和激励彼此。
#### **主要职责：**
- 定义并发展Mercury的交互理念，特别关注AI原生、对话式、自适应和主动式体验在我们产品中的实现方式
- 在界面部门内设立卓越的产品质量标准，帮助移动应用、仪表盘和我们的代理产品团队不仅了解一个体验是否有效，还要理解它为何感觉正确
- 领导、指导和发展一支产品设计师团队，营造一个设计师可以大胆尝试创意、形成坚定观点并持续产出优秀作品的环境
- 与产品和工程团队共同制定产品策略，而不是等待需求出现。尽早将设计引入模糊的问题中，帮助团队识别需要解决的正确问题
- 紧密参与实际工作。通过评审、原型设计、探索和直接协作推动想法更进一步，帮助团队将雄心勃勃的概念转化为现实
查看英文原文
When Apple developed the original Macintosh, the team wasn’t simply designing a new computer. They were establishing a new vocabulary for interacting with one: windows, menus, icons, pointing, dragging, selecting. Many of those ideas existed elsewhere, but the achievement was turning them into a coherent language that people could understand and carry from one application to another.
We’re at another interesting moment in the evolution of interfaces. Software can increasingly understand intent, converse, adapt, anticipate, and act on someone’s behalf. That creates an opportunity to reconsider some of the assumptions that have defined product design for decades.
At Mercury, we want to do more than add AI to interfaces designed for another era. We want to thoughtfully evolve how Mercury feels to use, creating experiences that are intelligent without being inscrutable, proactive without being intrusive, and distinctly Mercury.
You’ll lead the product designers responsible for some of Mercury’s core experiences and establish a point of view for how our interfaces should evolve as the possibilities of software change. You’ll work closely with Product, Engineering, and Design Systems to turn emerging interaction ideas into coherent, reusable patterns, while building a team known for exceptional product thinking and craft.
Our design organization consists of 40+ people who love solving complex problems through design and are equally passionate about cultivating, guiding, and inspiring one another.
#### **Key Responsibilities:**
- Define and evolve Mercury’s interaction philosophy, with a particular focus on how AI-native, conversational, adaptive, and proactive experiences should work across our products
- Set an exceptional bar for product quality across the Interfaces organization, helping teams like mobile, dashboard and our agentic product understand not only whether an experience works, but why it feels right
- Lead, coach, and develop a team of product designers, creating an environment where designers can take creative risks, develop strong points of view, and consistently produce exceptional work
- Shape product strategy alongside Product and Engineering rather than waiting for requirements to arrive. Bring design into ambiguous problems early and help teams identify the right problems to solve
- Stay close to the work. Use critique, prototyping, exploration, and hands-on collaboration to push ideas further and help teams turn ambitious concepts into thoughtful, pragmatic experiences
- Help raise the craft and product-thinking bar of Mercury’s broader Design organization, sharing frameworks, perspectives, and emerging ideas that make everyone around you a stronger designer
#### **You should:**
- **Have exceptional product taste:** You have unusually strong judgment about how great software should behave and feel. You can move beyond subjective critique to articulate why an interaction works, where it falls short, and how to make it substantially better. You bring strong visual and interaction design fundamentals and inspire a higher standard of craft in others
- **Have a strong point of view on AI-native interfaces:** You think deeply about how AI is changing the relationship between people and software. You’re actively experimenting with conversational, adaptive, intelligent, and proactive interaction models and have opinions about where these patterns create genuine value and where they don’t. You don’t need to have spent your career building AI products, but you should be intensely curious about what comes next
- **Be a craft-obsessed design leader:** You’ve successfully led and developed product designers without becoming distant from the work. You know how to recognize what makes individual designers exceptional, give clear and thoughtful feedback, and create an environment where a team can experiment boldly while maintaining a very high quality bar
- **Think about interactions as systems:** You see beyond individual screens and features to the patterns, information architecture, behaviors, and principles connecting them. You can turn excellent individual solutions into reusable ideas that make the broader Mercury experience more coherent without making it formulaic
- **Be a strategic cross-functional partner:** You’re a genuine thought partner to Product and Engineering. You bring design thinking into strategy and roadmap conversations, collaborate comfortably on unfinished work, understand technical constraints, and earn trust through judgment and execution
- **Operate independently with a strong point of view:** You thrive when the problem matters but the answer isn’t obvious. You can create structure where none exists, develop a perspective with incomplete information, and move work forward without significant coaching or prioritization. You balance conviction with curiosity and pragmatism and know when a great idea is worth fighting for
Experience designing AI-powered or consumer software, strong prototyping skills, close partnership with Design Systems, or deep motion and interaction expertise would all be especially relevant, but we care more about the quality of your thinking and work than checking every box. These qualifications and the role's emphasis on interaction quality, AI thinking, leadership, independence, and taste come directly from the role profile.
This is an opportunity to help define the future of Mercury’s product experience. You’ll have the autonomy to develop new ideas about how our interfaces should behave, the team to turn those ideas into excellent products, and the opportunity to create interaction patterns that can ultimately influence how Mercury builds software across the company.
_*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC._
Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.
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**Total Rewards**
The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.
Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.
Our target new hire base salary ranges for this role are the following **:**
US employees (any location):
$228,700—$285,900 USD
Canadian employees (any location):
$216,200—$270,200 CAD