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客户交付主管 - 商业存款

Client Delivery Supervisor - Commercial Deposits

职能支持限定地区(需当地身份)
公司Associated Bank
薪资$73,990 - $126,840/年
工作地点United States
地域资格限定地区(需当地身份)
时区要求日间重叠约 9 小时,基本正常作息
用工类型Full Time
发布时间今天
数据来源Himalayas
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注意地域限制:该职位明确限定在 United States 招聘。如果你是位于中国大陆的求职者,通常需要当地工作身份才能投递,或需与雇主确认是否接受独立合同(Contractor)形式合作。

在Associated Bank,我们致力于打造一个包容的文化,尊重并认可不同的观点,视其为成功的关键优势。如果你在一个鼓励和支持你成长与发展的环境中能够茁壮成长,那么Associated Bank可能就是适合你的地方。
Associated Bank要求你在招聘和录用过程中直接展示你自己和你的经历。Associated Bank会对所有新员工进行详尽的背景调查。
客户交付主管 – 商业存款将领导并支持一个负责商业存款开户和现金管理客户交付服务的团队,确保为客户和内部合作伙伴提供高质量的服务体验。在此职位中,你将提供日常的领导、指导和运营监督,同时帮助确保遵守既定的流程和服务标准。
关键职责

  • 领导、指导和管理客户交付专家团队,提供持续的指导、绩效反馈和职业发展支持。
  • 监督日常客户交付活动,处理服务相关问题,并帮助确保请求得到及时准确的解决。
  • 支持政策、流程和运营策略的实施与传达,并在团队中推动合规性。
  • 维护和更新操作流程,以支持一致且高效的客户服务。
  • 管理一组高关注度的客户和内部部门账户,包括账户设置和维护工作。
  • 在现金管理产品和服务方面建立专业知识,以有效支持团队成员、客户和业务伙伴。
  • 与内部利益相关者协作,协调现金管理解决方案的实施和服务。
  • 支持系统升级、转换、迁移和与收购相关的客户交付运营活动。
  • 教育与经验

要求

  • 商务、金融或相关教育和经验的组合,需具备副学士学位。
  • 3年以上现金管理客户交付服务、银行存款服务或银行业务经验。
  • 熟悉存款操作和账户开设流程。
  • 必须拥有可靠的交通工具,并具备合法驾驶能力(如适用)。

优先考虑

  • 1年以上管理经验。
  • 现金管理经验
查看英文原文

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.
Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires.
The Client Delivery Supervisor – Commercial Deposits will lead and support a team responsible for commercial deposit onboarding and treasury management client delivery services, ensuring a high-quality experience for clients and internal partners. In this role, you will provide day-to-day leadership, coaching, and operational oversight while helping ensure adherence to established procedures and service standards.Key Accountabilities

  • Lead, coach, and supervise a team of client delivery specialists, providing ongoing guidance, performance feedback, and professional development support.
  • Oversee daily client delivery activities, triage service-related issues, and help ensure timely, accurate resolution of requests.
  • Support the implementation and communication of policies, procedures, and operational strategies while promoting adherence across the team.
  • Maintain and update operational procedures to support consistent and efficient service delivery.
  • Manage a select portfolio of high-profile client and internal department accounts, including account setup and maintenance activities.
  • Develop expertise in treasury management products and services to effectively support team members, clients, and business partners.
  • Collaborate with internal stakeholders to coordinate the implementation and servicing of treasury management solutions.
  • Support system upgrades, conversions, migrations, and acquisition-related activities impacting client delivery operations.

Education & Experience

Required

  • Associate’s degree in Business, Finance, or an equivalent combination of education and experience.
  • 3+ years of treasury management client delivery services, bank deposit servicing, or banking operations experience.
  • Strong knowledge of deposit operations and account opening processes.
  • Must have access to reliable transportation and the ability to lawfully drive, if applicable.

Preferred

  • 1+ years of leadership experience.
  • Treasury management experience.
  • Certified Treasury Professional (CTP) certification.
  • Accredited ACH Professional (AAP) certification obtained within two years.

Why You’ll Love Working Here
Join a collaborative team that supports commercial clients through critical onboarding and account servicing activities. You'll have the opportunity to mentor team members with varying experience levels, contribute to operational excellence, and make a meaningful impact within treasury management and deposit operations.
Apply today to make an impact.
We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce, people with disabilities, those without a college degree, and veterans or those with military experience.
In addition to core traditional benefits, we take pride in offering benefits for every stage of life.

  • Retirement savings including both 401(k) and Pension plans.
  • Paid time off to volunteer in your community.
  • Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
  • Competitive salaries with professional development and advancement opportunities.
  • Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
  • Personal banking, loan, investment and insurance benefits.

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn and X. 
Compliance Statement
Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.
Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline.
Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact if you need an accommodation at any time during the process.
Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice English or Spanish. Know Your Right to Work English or Spanish.
Associated Bank is Pay Transparency compliant.

The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.

For certain positions, total compensation may also include incentive, commission, or bonus opportunities not reflected in the posted base pay range.

$73,990.00 - $126,840.00 per yearOriginally posted on Himalayas

本页面信息整理自 Himalayas,版权归原发布方所有。职位可能随时关闭,投递请以原始页面为准。 本站只做信息聚合展示,不参与招聘流程,也不向求职者收取任何费用。

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