持证服务代表
Licensed Service Representative
客服代表 – 持有寿险与健康险执照
地点：居家办公
SISCO 寻找持有寿险与健康险执照的远程候选人。我们以客户为先，不断寻找改进业务的方法。我们致力于营造开放包容的文化，重视并欣赏团队成员的意见和建议。
我们的服务中心开放时间：周一至周四 早上7点至晚上7点，周五 早上7点至下午5点。
主要职责：
- 回答有关福利计划的客户咨询
- 处理医疗/牙科理赔
- 能够学习并掌握大量技术信息
- 熟练操作多个记录管理系统
我们寻找的人选：
- 必须持有寿险与健康险执照
- 具备良好的沟通能力（口头和书面）
- 能够多任务处理，并且注重细节
- 能够与不同背景和性格的客户打交道
经验要求：
- 有客户服务经验优先
- 有医疗或呼叫中心经验者优先
全职福利 - 大多数福利从入职第一天开始生效
- 医疗、牙科、视力保险
- 灵活支出账户或健康储蓄账户
- 带公司匹配的401(k)
- 利润分享/定额贡献计划（需等待一年）
- 年假/带薪节假日
- 公司支付的短期和长期残疾保险
- 产假/育儿假
- 补贴停车费
- 公司支付的定期寿险/意外身故保险
关于 SISCO：
SISCO 自1980年成立以来，是一家专注于独特、复杂计划设计管理的专业第三方管理员。如今，SISCO 被公认为员工福利领域的顶级第三方管理员，总部位于爱荷华州达比克，服务超过600家雇主和100多万名会员。
过去十年中，许多健康保险公司和支付方一直在错误地推动行业趋势。结果是，审慎审查的标准降低，成本不断上升。我们的策略是像管理自己的福利计划一样，以同样的细心、严谨和专业知识来管理雇主计划。了解更多，请访问
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最初发布于 Himalayas
查看英文原文
Service Representative – Licensed in Life & Health
Location: Work From Home
SISCO is seeking remote candidates who are licensed in Life and Health. We pride ourselves on putting the customer first and finding ways to improve our business. Above all else, we are committed to fostering an open-door culture where the opinions and suggestions of our team members are valued and appreciated.
Our Service Center is open Monday –Thursday 7 am to 7 pm and Friday 7 am to 5 pm.
Essential Functions:
- Answer customer inquiries on benefits plans
- Process Medical/Dental Claims
- Ability to learn/retain large amounts of technical information
- Navigate multiple record keeping systems
What We're Looking For:
- Licensed in Life and Health is required.
- Strong communication (verbal and written) skills
- The ability to multi-task and have great attention to detail
- Ability to work with customers of diverse background and dispositions
Experience
- Prior customer service experience
- Medical or call center experience is a plus
Full-Time Benefits - Most benefits start day 1
- Medical, Dental, Vision Insurance
- Flex Spending or HSA
- 401(k) with company match
- Profit-Sharing/Defined Contribution (1-year waiting period)
- PTO/Paid Holidays
- Company-paid ST and LT Disability
- Maternity Leave/Parental Leave
- Subsidized Parking
- Company-paid Term Life/Accidental Death Insurance
About SISCO:
SISCO was established in 1980 as a boutique third-party administrator dedicated to the administration of unique, complex plan designs. Today, SISCO is recognized as a premier third-party administrator for employee benefits, serving 600+ employers and 1,000,000+ members from our headquarters in Dubuque, IA.
For the past decade, many Health Insurance Carriers and Payers have been quietly driving industry trends in the wrong direction. The result is a lower standard of prudent review and ever-increasing costs. Our strategy is to simply administer employer plans with the same care, diligence, and expertise we apply to our own benefit program. Learn more at
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Originally posted on Himalayas