居家式客户经理，外勤销售
Home-Based Account Manager, Outside Sales
在一家真正相信自己所做事情的公司工作非常有趣！
我们致力于将热情和客户关注带入业务中。
职位数量：1
招聘优先级：正在积极招聘
我们正在寻找一位居家办公的客户经理，外勤销售，加入一家快速增长的美国促销产品行业公司。在此职位上，您将负责销售组合的日常管理，与外勤销售团队、客户管理团队和首席收入官（CRO）紧密合作。
您将负责从订单下单到交付的客户项目管理，保持清晰的客户沟通，协调内部和外部合作伙伴，并确保项目按计划进行并按时交付。在促销产品行业有经验者优先，客户更倾向于选择此类候选人。
所需核心能力
- 注重细节：在报价、销售订单、发票、样稿、客户沟通和项目细节方面保持准确性。
- 客户沟通：与客户和内部团队清晰专业地沟通，及时提供更新并提供响应迅速的客户服务。
- 组织与多任务处理：能够同时有效管理多个客户项目、订单、截止日期、审批和跟进工作。
- 问题解决与跟进：对订单和生产问题承担责任，并确保问题得到彻底解决。
- 关系管理：通过主动沟通、可靠支持和积极创新的方法建立牢固的客户关系。
您将负责
- 为客户的品牌商品项目构思合适的产品。
- 向客户提供正式报价。
- 建立和下销售订单。
- 审核和批准发票。
- 审核并发送样稿给客户以获得批准。
- 日常管理每个项目以确保按时交付。
- 跟进问题解决直至完成。
- 下达需要工厂采购订单的样品和规格订单。
- 处理生产过程中出现的订单问题。
- 根据需要更新公司CRM系统。
我们期望的条件
- 教育背景：市场营销、传播学、工商管理或相关领域的学士学位。
- 工作经验：2-3年促销产品、营销、销售或相关领域的工作经验。
- 语言能力：具备良好的英语口头、书面和沟通能力。
- 工作时间：灵活的工作安排。
查看英文原文
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Number of Openings: 1
Hiring Priority: Active Hiring
We are looking for a Home-Based Account Manager, Outside Sales to join a growing U.S.-based company in the promotional products industry. In this role, you will support the day-to-day management of a sales portfolio, working closely with the Outside Sales team, Account Management team, and Chief Revenue Officer (CRO).
You will be responsible for managing client projects from order placement through delivery, maintaining clear client communication, coordinating with internal and external partners, and ensuring projects stay on track and are delivered on time. Experience in the promotional products industry is a plus and preferred by the client.
REQUIRED CORE COMPETENCIES
- Attention to Detail: Maintains accuracy across quotes, sales orders, invoices, proofs, client communications, and project details.
- Client Communication: Communicates clearly and professionally with clients and internal teams while providing timely updates and responsive customer service.
- Organization & Multitasking: Effectively manages multiple client projects, orders, deadlines, approvals, and follow-ups simultaneously.
- Problem Solving & Follow-Through: Takes ownership of order and production issues and ensures problems are followed through to completion.
- Relationship Management: Builds strong client relationships through proactive communication, reliable support, and a positive, creative approach.
WHAT YOU WILL DO
- Brainstorming products to fit within client’s branded merchandise project.
- Providing formal quotes to clients.
- Building and placing sales orders.
- Reviewing and approving invoices.
- Reviewing and sending proofs to clients for approval
- Day-to-day project management of each job to ensure on-time delivery.
- Oversee problem resolutions through completion
- Place sample and spec orders that require a factory PO
- Point of contact for order questions that arise during production
- Update company CRM as needed.
WHAT WE LOOK FOR
- Education: Bachelor's degree in marketing, Communications, Business Administration, or a related field.
- Experience: 2-3 years of experience in Promotional Products, Marketing, Sales, or a related role.
- Language Proficiency: Strong verbal, written, and English communication skills.
- Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.
- Technical Skills:
- Strong attention to detail and great follow-up practices
- Strong written communication and customer service skills
- Positive and creative attitude!
- Advanced organizational skills / Ability to multi-task
- Proficient in Microsoft Suite (Outlook, Word, Excel, and PPT)
- Experience in the Promotional Products industry is a plus.
WHAT WE OFFER
- Salary Range: PHP 40,000 - 45,000
- Industry: Promotional Products / Branded Merchandise
- Job Type: Full-time
- Work Shift: 8:00 AM - 5:00 PM CST (USA)
- Workdays: Monday through Friday (USA)
BENEFITS OF WORKING WITH US
- Industry-leading salary packages
- Permanent work-from-home setup
- Company equipment provided
- Government-mandated benefits employer share
- Internet stipends upon regularization
- HMO Coverage upon regularization (with an option to enroll as early as Day 1)
- PTO credits and service incentive leaves
- Major spring and winter company live events
- Monthly employee appreciation virtual events
- Company-provided career skills training courses
- A company culture focused on your personal and professional growth
WHO WE ARE
DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.
At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.
If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Originally posted on Himalayas