资深软件开发工程师，生产工程
Staff Software Developer, Production Engineering
### **打造人们喜爱的产品**
Wealthsimple 是加拿大领先的金融创新公司。公司提供一系列简单而复杂的金融产品，涵盖管理投资、自助交易、加密货币、税务申报、消费和储蓄。Wealthsimple 目前为超过 400 万加拿大用户提供服务，管理的资产超过 1550 亿美元。公司由一群金融专家和技术企业家于 2014 年创立，总部位于加拿大多伦多。
我们为自己所构建的一切感到自豪——而这仅仅是开始。阅读我们的 [文化手册](https://www.wealthsimple.com/en-ca/culture)，了解更多 [我们的工作方式](https://www.wealthsimple.com/en-ca/careers)。
**关于团队**
我们构建的产品和基础设施被数百万加拿大人信任用于他们的财务生活。Wealthsimple 的数据与工程团队涵盖了从面向客户的应用程序到其底层系统的所有内容——我们在两者上都设定了高标准。我们行动迅速，但建设时深思熟虑：质量、安全性和可扩展性在这里不是权衡，而是标准。
生产工程团队隶属于平台体验部门，处于平台与产品之间的边界。我们的任务是提高 Wealthsimple 最关键流程的可靠性——减少事件发生，帮助服务团队安全发布，并将个别修复转化为全平台的改进。我们以两个目标来衡量自己：关键流程的 99.9% 正常运行时间，以及每周活跃用户中出现错误的比例低于 1%。如果你希望与那些对工艺充满热情的人一起解决难题，你将非常契合。
**关于这个职位**
这是一个全新的职位——目前在 Wealthsimple 尚未存在——它意义重大。作为生产工程团队的高级软件开发人员，你将为提升 Wealthsimple 在大规模下的可靠性带来高级技术领导力。你将与平台和产品团队合作，识别最具影响力的可靠性问题，并构建不仅解决当前问题，还能提升所有人标准的解决方案。这不是一个只局限于代码库某一部分的角色。这是一个塑造公司内部工程方式的角色。
**你会做什么**
- 改进平台以防止事件发生——设计并推动采用护栏、合理默认值和工程标准，以降低故障的可能性
查看英文原文
### **Build something people love**
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our [Culture Manual](https://www.wealthsimple.com/en-ca/culture) and learn more about [how we work](https://www.wealthsimple.com/en-ca/careers).
**About the team**
We build the products and infrastructure that millions of Canadians trust with their financial lives. Data & Engineering at Wealthsimple spans everything from the client-facing apps to the systems running underneath them — and we hold ourselves to a high bar on both. We move fast, but we build thoughtfully: quality, security, and scalability aren’t trade-offs here, they’re the standard.
The Production Engineering team sits within Platform Experience, on the boundary between Platform and Product. Our mandate is to raise reliability across Wealthsimple’s most critical flows — reducing incidents, helping service teams ship safely, and turning individual fixes into platform-wide improvements. We measure ourselves against two targets: 99.9% uptime on critical flows, and fewer than 1% of weekly active users experiencing errors in the app. If you want to work on hard problems with people who care deeply about craft, you’ll fit right in.
**About the role**
This is a new role — one that doesn’t yet exist at Wealthsimple — and it’s a meaningful one. As a Staff Software Developer on Production Engineering, you’ll bring senior technical leadership to the work of making Wealthsimple more reliable at scale. You’ll work across platform and product teams, identify the highest-leverage reliability problems, and build solutions that don’t just fix the immediate issue but raise the floor for everyone. This isn’t a role where you sit in one corner of the codebase. It’s a role where you shape how engineering gets done across the company.
**What you’ll do**
- Improve the platform to prevent incidents — designing and driving adoption of guardrails, sensible defaults, and engineering standards that reduce the likelihood of failures across services
- Build tooling that reduces time to mitigation when incidents occur, including contributing to our in-house product on AI-assisted incident response
- Own the investigation and follow-through on load test findings — translating results into concrete reliability improvements across critical flows
- Work across platform and product engineering teams as a technical influencer — participating in architecture and readiness reviews, coaching service owners, and driving adoption of scalable reliability practices
- Identify recurring failure patterns and design platform-level fixes that prevent them from showing up again in a different service
- Contribute to the team’s reliability syncs with product engineering, helping align on incident themes, critical-flow risks, and the next highest-leverage initiatives
**Skills you bring**
- 8+ years of software engineering experience, with significant time in platform, infrastructure, or SRE work
- Demonstrated track record of improving reliability at scale — reducing incidents, building guardrails, or driving operational standards across multiple teams
- Strong proficiency in backend systems and distributed architecture; you can diagnose complex failure modes across a service mesh
- Experience with load testing and capacity planning, and the ability to translate findings into concrete engineering improvements
- Proven ability to work across engineering teams as a technical influencer — driving adoption of standards and practices without direct authority
- Familiarity with Kubernetes, Helm, Argo and modern deployment tooling
- Strong written and verbal communication — comfortable presenting findings and recommendations to both engineering teams and senior leadership
**Who you are**
- You think in systems — you’re not looking for the fix, you’re looking for what caused the problem and how to make sure it doesn’t happen elsewhere
- You’re comfortable working without direct authority; you build credibility through the quality of your thinking and the clarity of your recommendations
- You hold a high bar for operational excellence without making it someone else’s problem to catch up to — you bring people along
- You’re energised by ambiguity, not slowed down by it; you know how to prioritise when everything feels urgent
- You’re curious about where AI-assisted tooling is headed in reliability engineering, and you want to help shape how we use it — not just observe it from a distance
### **Why Wealthsimple?**
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year
✈️ 90 days away: work outside Canada for up to 90 days per year
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
### **ICYMI**
**Technology & Innovation at Wealthsimple:** We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
**Inclusion Statement:** We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
**Accessibility Statement:** We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
**AI in Hiring:** We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.