学习与员工体验负责人
Lead, Learning & Employee Experience
### **打造人们喜爱的产品**
Wealthsimple 是加拿大的领先金融创新者。公司提供一系列简单而专业的金融产品，涵盖管理投资、自助交易、加密货币、税务申报、消费与储蓄。Wealthsimple 目前为超过 400 万加拿大用户提供服务，管理的资产超过 1550 亿美元。公司由一群金融专家和技术企业家于 2014 年创立，总部位于加拿大多伦多。
我们自豪于所创造的一切——而这仅仅是开始。阅读我们的 [文化手册](https://www.wealthsimple.com/en-ca/culture) 了解更多信息 [我们如何工作](https://www.wealthsimple.com/en-ca/careers)。
## **职位简介**
作为学习与员工体验负责人，你将负责塑造在 Wealthsimple 加入、学习和成长的体验：我们的入职和学习项目，以及让 Wealthsimplers 在现场和远程相聚的员工活动。你将从头到尾设计、交付并运行所有内容。这是一个需要亲力亲为的组织角色，向人力资源部高级项目主管汇报，因此你将经常面对人群，并且在这方面表现出色。在最初的 6-12 个月中，成功的表现包括新员工更快地投入工作，领导在第一个季度就能有效带领团队，以及全公司范围的活动让员工回到团队后更加紧密联系，并更清楚我们正在构建什么以及为什么这么做。
### **团队介绍**
我们的员工体验团队隶属于人力资源部，负责定义 Wealthsimple 工作生活体验的各个方面：新员工入职、学习与发展、强制性和合规培训，以及将我们聚集在一起的全公司活动。我们是一个小型、高度自主的团队，与招聘、人力资源系统、传播、IT、品牌及业务各部门的领导密切合作。我们正处于建设与扩展阶段，正在现代化学习交付方式，自动化入职运营的基础架构，并提升员工活动和体验的标准。
### **你将负责的工作**
- 全程负责新员工的入职流程。设计、交付并运行每个批次，从入职前的沟通到现场会议，并与部门领导共同制定定制化路径。同样适用于新晋领导、实习生和重返岗位的员工的入职流程。
- 经常且频繁地进行引导。你将主持现场学习活动，并且在这方面非常出色。
查看英文原文
### **Build something people love**
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our [Culture Manual](https://www.wealthsimple.com/en-ca/culture) and learn more about [how we work](https://www.wealthsimple.com/en-ca/careers).
## **About the role**
As Lead, Learning & Employee Experience, you own the experiences that shape how it feels to join, learn and grow at Wealthsimple: our onboarding and learning programs, and the employee events that bring Wealthsimplers together in person and remotely. You design, deliver and run all of it, end to end. This is a hands-on facilitation role reporting to our Senior Lead, Program Manager within People Operations, so you will be in front of a room regularly and often, and you will be exceptional at it. In your first 6–12 months, success looks like new hires getting productive faster, leaders ready to run a team well from their first quarter, and company-wide events that send people back to their teams more connected and clearer on what we’re building and why.
### **About the team**
Our Employee Experience team sits within People Operations and owns the experiences that define life at Wealthsimple: new employee onboarding, learning and development, mandatory and compliance training, and the company-wide events that bring us together. We’re a small, high-autonomy team that partners closely with Talent Acquisition, People Systems, Communications, IT, Brand and departmental leaders across the business. We’re in a build-and-scale phase, modernizing how we deliver learning, automating the operational backbone of onboarding, and raising the standard for our employee events and experiences.
### **What you’ll do**
- Own new employee onboarding end to end. Design, deliver and run every cohort, from pre-boarding communications through to the live sessions, and build tailored paths with department leaders. Same for new leader, intern and returning-employee onboarding.
- Facilitate, regularly and often. You will lead live learning and onboarding sessions for groups of ten to sixty-plus, in person and remotely. This is core to the job, not an occasional add-on, so you need to love it and be great at it.
- Design, develop and oversee our key employee events, delivered both in person and remotely and thinking about how these fit together in a cohesive way. You own the plan and the day: experience and agenda design, workback, budgets and vendors, executive briefings, communications, registration and production.
- Build and run our learning programs. Design the curriculum, from leadership foundations to mandatory and compliance training, build it in our learning platform yourself, and own the logistics that keep it running.
- Measure what you build and bring people with you. Create the feedback loops that show whether a program is working, and keep Talent, Communications, IT, Brand and senior leaders aligned so it lands. You ship, learn, and iterate - no program you own is ever delivered the same way twice.
### **Skills you'll bring**
- 5+ years designing, delivering and running onboarding, learning or employee experience programs, owning them end to end rather than executing someone else’s design.
- Demonstrated excellence as a facilitator: you’ve led live sessions regularly for mixed and senior audiences, in person and remotely, and can speak to how you hold a room, adapt in the moment and land the outcome.
- Hands-on experience planning and producing employee events from concept to delivery, covering experience design, budgets, vendors, communications and logistics, with real accountability for the result.
- Instructional design and curriculum-building experience: you can turn a business need into a program people actually learn from, and build it in a learning platform yourself.
- A data-driven approach: you build measurement in from the start and let feedback and metrics decide what changes. You use good judgement when leveraging AI tools to speed up content design, maintenance and program operations.
### **Nice to have**
- Hands-on experience building in a learning management system (Docebo or similar)
- Experience producing multi-day employee events for 200+ attendees
- Formal instructional design or facilitation training
### **Who you are**
- Energized by a room. Facilitating is the part of your week you look forward to, and it shows.
- High agency. You see a gap and close it, and you’d rather ask forgiveness than permission.
- Unflappable on event day. Things go sideways, you solve them quietly, and the room never knows.
- Detail-obsessed about the operational backbone. You know a great experience is logistics done invisibly well.
- A builder, not a maintainer. You’d rather rebuild something properly than keep patching it.
- Comfortable with ambiguity and shifting priorities, and able to keep momentum without waiting to be told.
- Human first. You genuinely care how it feels to be new, to be learning, or to be led.
### **Why Wealthsimple?**
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year
✈️ 90 days away: work outside Canada for up to 90 days per year
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
### **ICYMI**
**Technology & Innovation at Wealthsimple:** We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
**Inclusion Statement:** We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
**Accessibility Statement:** We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
**AI in Hiring:** We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.